NLT-141121-LK39342 [Jan 1, 1970,  from America]
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1. How is our service throughout your tour from any aspects you feel? Such as our travel consultant, tour guide’s, drivers or others’ attitude; hotels, transportations, scenic spots’ arrangement; and any other words you would like to say to me. They were great. 2. Where can we improve to be better and stronger? None 3. Any other valuable comments, travel experience and happy moments you may have. We enjoyed all the tours especially the tour guide for our Busan segment of the trip.
NLT-141121-EK52322 [Jan 1, 1970]
Hi emma, I am back now in Dubai. Thank you for giving me such beautiful itinerary. i had a great time and wonderful memories in Korea. Hope to travel with you in my next trip.
NLT-141116-LJ52375 [Jan 1, 1970]
Hi Lillian, We had a great time. We had a very flexible schedule which made it great. I’ll give you feedback on the tour arrangement in future e-mail. I have another upcoming trip for Tokyo (March 2015) for around 21 pax. I’ll be keeping in touch when I have all the flight details. It will be 5 days 4 nights. Maybe for now, you can suggest places to visit. Important is Mt. Fuji. Thanks. Wilson
NLT-141116-EK37771 [Jan 1, 1970]
Hi Ms. Emma, We are back here in the Philippines. We had fun in Seoul. Our tour guide, Mr. Robert Lee was very good. Learned so much about Joseon dynasty. And the lunch (chicken soup with ginseng and cucumber kimchi) was superb. It was a wonderful vacation. Thank you. regards, Mina
NLT-141115-EK52723 [Jan 1, 1970]
hi Emma, I can sum up the feedback with the words : Excellent Service and Wonderful experience. From your prompt and detailed response , to our tour guide/driver Mr Lee Sok Bee, we have been very impressed with the professionalism and knowledge. Special mention to Mr Lee, who was very knowledgeable and open to sharing with us not just the touristy details, but in response to our questions on other details on Korea. His professionalism, friendly nature, flexibility and good initiative has made our trip a pleasant and wonderful experience. We will definitely engage Novaland tour again on our next overseas trip :) cheers, Kb Lim
NLT-141104-MK51407 [Jan 1, 1970,  from America]
I thought our driver was excellent.
NLT-141028-EK50754 [Jan 1, 1970]
Hi Emma, We're back home, it is a very wonderful experienced everybody is hppy and satisfied with the services they had given us. All your staffs are so nice they are very accommodating especially our tour guide he is always on time and one time i like with him the most is he wants to make it sure that everybody is safe and happy. Next time we will let you arrange our next tour again, when is the blossom season in japan. thanks, gerry
NLT-141026-LK37485 [Jan 1, 1970,  from America]
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After organizing a two week visit to Japan we decided to add a few days in Korea because we want to and it is such a short jet ride away from just about anywhere in Japan. The two countries share a very long historical(cool), cultural(very cool), religious(Buddhism plus) and violent(not so cool) history that makes them a very interesting combined travel experience that I would recommend to any traveler. After much consideration we went with Novaland Tours for our Korean visit primarily because of the extraordinary assistance of our online consulatant, Lillian Lin. We actually added several days to our plans for our Korean trip after discussing our many visit options with Lillian. She was patient, professional, responsive and thoughtful at all times. Lillian organized all of our in-country air, train and tour transport which included airport pick-up and drop-off, small group tours(2-5) in and around Seoul and Busan and bus tours on Jeju Island. All of our itinerary was excellently planned by Lillian working with local providers and then executed with perfection in all ways by the tour staff in such a way that we always felt comfortable and like we were very welcome as friends and, maybe, even family. Ms. Jina and Robert in Seoul along with Mrs. Kim in Busan were excellent tour guides with a thorough knowledge of their respective locations and wonderful hosts for their country. The Jeju tours were large group so we really didn't get the personal contact with the guides that we had elsewhere but they were competent, friendly and knowledgeable. Korea is a peninsula which has been over run by Russia, China, the Mongols and Japan among others over the centuries and eons. Japan occupied and ruled Korea from 1910 to 1945. The two Korea's today are the direct result of the treaties ending World War !! and "temporary" Soviet and USA bifurcation of the country pending Korean self rule and the subsequent Korean War in which China joined N. Korean forces against U.N. forces. The United Nations Korean War Cemetery in Busan is a heart rending and sad reminder of this part of Korea's history. S. Korea today is a reflection of this history of other nations occupation over the eons. However, they also have a rich and unique Korean culture which you will see in the cultural villages, dances, historical dress, Buddhist temples, public markets, museums, etc. Korea is a vibrant, interesting, traditional and modern experience. We have traveled extensively, including in Asia, and Korea is a must see. It's economy seems to be coming back as is the world in general. They are building high-rise apartment buildings like crazy but with much more architectural appeal than China. They have a very good highway system and there are lots of newer cars on the freeways and they drive on the right side of the road for all you USA tourists. However, the traditional is also very important to Koreans and they are aware of their past and its importance while they build a modern economy. Major corporations play an extraordinary role in Korea as does the K-Pop music, Korean Drama industry and other cutting edge Asian entertainments...tourists from other Asian countries flock to Korea for all of these attractions, shopping and the more traditional. Bus loads of Chinese tourists come to S. Korea to play and shop as their economy improves. Given this tourism influx S. Korea is a multi-national experience in which you share your tour and personal time with people from throughout the world. Go to Korea...check in with Lillian at Novaland. Include Seoul, Busan and Jeju on your itinerary. Have a good time!!! Visited November 2014
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