1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
| Travel Consultant | Whitney:5 | Whitney is very good in planning the itinerary. All hotels recommended are excellent, location as well as comfort.Will definitely contact her again for any future trips. | |
| Private Drivers and Cars | 5 | ||
| Hotels | Solaria Nishitetsu Hotel | Location: 5 Comfort: 5 | |
| Daiwa Roynet Hotel Kokura-Ekimae | Location: 5 Comfort: 4 | ||
| Yufuin Hanayoshi | Location: 5 Comfort: 5 | ||
| KAMENOI HOTEL Aso | Location: 5 Comfort: 5 | ||
| Hotel Nikko Kumamoto | Location: 5 | ||
| Garden Terrace Saga Hotel & Resorts | Location: 5 Comfort: 5 | ||
| Sights or Activities | Worthiness of Visit: 5 Meet Your Interests: 5 Too Tight or Too Loose: 5 | ||
| Meals | 5 | ||
| Any Other Aspect | Overall trip experience is good except for Takachiho boating reservations could have been better handled with staffs' close monitoring of the online bookings since it's a known fact that it's "difficult" to obtain boat tickets. Just wondered how did other agents managed to get their tickets for customers?Really a great disappointment for the whole group not being able to ride/ row the boat! | ||
| Overall Score of the Whole Package | 5 | ||
Thank you for everything, we enjoyed Jeju thoroughly. I want to compliment Jin. He's friendly, very knowledgeable about Jeju and helpful as well. When my son was not well equipped with the cold he borrowed my son his jacket. I'm grateful. His recommendations for lunch was wonderful. We had a wonderful time with his company.
The ride from the airport to the different location and back to hotel was smooth and safe.
Thank you again, I'll definitely engage with Novaland for further tours
Best regards,
Adeline Xu
Thank you for your wonderful support as always. We had a very good Aurora view and hunting thank to Xin and his team. They do Aurora hunting in a professional way and we joined a group of 20+ Chinese tourists.. it was the best and satisfying experience.
Thank you. As a loyal customer of Novaland, I would appreciate if you could consider this team as Professional Aurora hunters, especially for Chinese tourists.. what’s impressive is that they do take professional photography as part of the package.
We are very thankful to you for introducing this team to us in Lapland. The Guides in Finland were exceptionally good.
Best regards
Sri
Hi Zora, we just finished with Mr.See, he was fantastic, saw much more than expected. He was great about giving us history lessons too. We love Singapore! Thank you so much.
The entire family is so happy !
All the guides were very good. Masako was the only one good, as her English was a bit hard to understand; and the rest were excellent!!
With especial mention and thanks for their great character and kindness to Yuki, and Kenny.
And of course to you Helen I am very greatful with Novaland Tours with you representing them. The entire family was impressed on the outstanding planning and your professionalism. We felt you were part of this trip all the time. Amazing.
