I have been working with Cindy from Novaland tours for two weeks daily to achieve a perfect itinerary for my upcoming trip to Japan. She is excellent!! She listens to each concern and fine tunes the itinerary until it is perfect. When asked, she offers her opinion which is appreciated Her price was much lower than her competitors and offered many upgrades that her competitors did not offer. Novaland offers a clear, concise format of their proposals so there is no guessing about what is included. Even though our trip is in the future, I am so happy with her suggestions and the planning process, I thought I would review the process now.
Sorry for not getting back earlier, We meant to write to you and thank you and Siva along with her team for organizing a beautiful holiday for us in Japan.
The quality of transport and guides was really excellent except the guide in Tokyo could be briefed on a lot of the modern side of Tokyo especially for the younger generation. He did have excellent knowledge in regards to the older part of Tokyo.
We will be recommending your service as well as Novaland to any of our friends who would wish to travel to Japan.
Thank you once again.
Thanks & Regards,
The team had a great time on the tour. Unfortunately, some people did not turn up (work commitments etc.) and we did not know that until the morning
This is my second Novaland tour itinerary after utilising their services in Japan. I had three days of tours with Novaland covering two seat-in-couch tours (including one to the DMZ) and a personalised tour on the third day covering specific areas I wanted to go to. Everything was organised perfectly - the tour guides were very friendly and knowledgeable and indulged my mad love for K-pop and K-Dramas with good humour!
I organised these tours very late as my trip wasn't confirmed until the day before I left. Nevertheless, Lynee at Novaland organised everything for me to the last detail despite the late notice. It was absolutely brilliant! She was always on hand, answering questions and being extremely responsive from start to finish.
I know I will be using Novaland again for my next big Asia holiday!
Hi DorisThanks, we had s fabulous day despite the rain. BK was very patient and informative, knowledgeable and he took us for a delicious lunch. We really enjoyed ourselves and learnt lots and saw vegetables , seafood and other foods that we have not seen before .
Thanks again for organizing the tour, we had s fabulous time and enjoyed both those destinations. Both guides were very good.
Thanks for your email, they did enjoy the tour but were only able to do the palace in the limited time. They are now all home safe and enjoyed their complete trip to both Japan and the stop in Seoul.