I have been working with Cindy from Novaland tours for two weeks daily to achieve a perfect itinerary for my upcoming trip to Japan. She is excellent!! She listens to each concern and fine tunes the itinerary until it is perfect. When asked, she offers her opinion which is appreciated Her price was much lower than her competitors and offered many upgrades that her competitors did not offer. Novaland offers a clear, concise format of their proposals so there is no guessing about what is included. Even though our trip is in the future, I am so happy with her suggestions and the planning process, I thought I would review the process now.
Sorry for not getting back earlier, We meant to write to you and thank you and Siva along with her team for organizing a beautiful holiday for us in Japan.
The quality of transport and guides was really excellent except the guide in Tokyo could be briefed on a lot of the modern side of Tokyo especially for the younger generation. He did have excellent knowledge in regards to the older part of Tokyo.
We will be recommending your service as well as Novaland to any of our friends who would wish to travel to Japan.
Thank you once again.
Thanks & Regards,
Hi Cindy,Sorry for late reply, justgot tired, busy, excited and overwhelmed. But above all we’re very happy,thanks for all your help. The driver was very good, Max our guide was excellentand very nice. The bus tour was great, the lunch was delicious.We’re going to Mt Fuji tomorrow for day 4 tour, and excited to experience onsenand ryokan.
We had a great time in Japan and wished it was longer. Chi, our tour guide was very nice and accommodating to all our needs. Food choices was excellent as well, everybody loves it.
It was great doing business with you and looking forward to use your services in the future. The bus was huge for our group which is excellent. Overall we had a great time.
Indeed, you did a great job for us to experience and really enjoy Japan its best as we expected.
We've really enjoyed our itinerary and we've had so much fun and adventures.
Kindly send our regards to our Friendly and Very Accomodating tour guide (is it Miyamoto?sorry if we can't speak her name correctly) in our first day to guide us in our City tour in Sapporro.
Thank you so much!