
Hi Emma,
Thank you for helping us withour trip. It turned out really well overall after the initialhiccups. I just wanted to let you know about a couple things:
·The 2ndguide in Seoul (Thomas Kim) was really good. My mom liked him the best of allthe guides we had in Korea by far and she's traveled quite a bit and is verypicky.
·A largetaxi in Jeju is much more costly than 2 small taxis -- for example, our farefrom our hotel to the airport was 23KRW vs 11KRW total for two small taxes fromthe airport to our hotel.
Thanks foreverything. Hope you enjoyed the company vacation!
Lynda
1=poor, 2=fair,3=good, 4=very good5=excellent
Aspect
Mark(1-5)
Advice or Remark
Travel Consultant
5
Melody is such a trooper - did everything she could to craft the best travel plan for us and during the trip too
Tour Guides
Command of English
5
Knowledge of Subjects
4
Ability of Explain
4
Attitude
5
Flexibility
5
Drivers and Cars
5
Very nice and friendly; cars are spacious and comfortable
Hotels
Location
4
Tokyo hotel - really good location, near tourist spots, malls, restaurants and trains; Osaka hotel - few mins walk from train station but still good
Comfort
4
Both hotels very good
Sights or Activities
Worthiness of Visit
5
Meet Your Interests?
5
Too Tight or Too Loose?
4
Just right, although may be quite tight/tiring since we've been touring for several days already.
Meals
No meals
Public Transportation (train, flight, cruise, etc.)
4
Any Other Aspect
Overall Score of the Whole Package
4.5
Really good tour package overall
Dear Siva,
Hope you are doing fine. Firstof all, let me tell you that we had great holiday in Japan. Your planning wasvery good and very helpful. Hotel selections at each places were veryconvenient and hotels were good. The tours were good and OK. As a whole, Japanis not a great tourist spot. We believe, everybody should at least once shouldvisit Japan to witness their way of life, culture, organized pattern, value fortime, respect for others etc etc. We re so glad that we made this trip andlucky that we got you to plan our trip. There are so many of our friendsinterested to visit Japan and asked for the itinerary.
We may give your reference tothem and they contact you.
Your planning was one of thereasons for the success of our trip - A VERY BIG THANK YOU !!!!!!!!!!!
Keep in touch....
KP & Nafeesa
We got off the ship much earlier than we thought we would and Tony was there waiting for us.
Thank you for the great tour and for hiring such top notch guides.
Margie Moore
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5+++ | Ms Lynee Zhao was once again a pleasure to work with! Sha was able to accommodate all our needs and to answer all our questions with the utmost professionalism and caring. We are looking forward to booking another trip through her. D:ZK102677-2 | |
Tour Guides | Command of English | 5 |
|
Knowledge of Subjects | 5+++ | Mr. Youngsik Youn is a Korean history teacher so we learned so much about this country. It was a delight! | |
Ability of Explain | 5+++ |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars | 5 | Mr Youngsik Youn was our guide and a very safe driver and the car was always in great conditions. | |
Hotels | Location | 5 |
|
Comfort | 5 |
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight or Too Loose? | - |
| |
Meals | 5 | Mr Younsik Youn took us on a journey on several different ways to taste Korean food. What a great adventure is was!!! | |
Public Transportation (train, flight, cruise, etc.) | 5 |
| |
Any Other Aspect | 5 | The wi-fi service provided is a great example of how Novaland service is a reference in this business! | |
Overall Score of the Whole Package | 5+++ | We are looking forward to travel again with Novaland Tours |
We had a very good day tour of Kyoto with Mr. Masa. Thank youfor the arrangements
1=poor, 2=fair,3=good, 4=very good5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 |
| |
Tour Guides | Command of English | 4 |
|
Knowledge of Subjects | 5 |
| |
Ability of Explain | 4 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars | 5 |
| |
Hotels | Location | N/A |
|
Comfort | / |
| |
Sights or Activities | Worthiness of Visit | 4 |
|
Meet Your Interests? | 4 |
| |
Too Tight or Too Loose? | / |
| |
Meals | N/A |
| |
Public Transportation (train, flight, cruise, etc.) | N/A |
| |
Any Other Aspect |
|
| |
Overall Score of the Whole Package | 41 |
|
Sent from my Verizon, Samsung Galaxy smartphone
This was truly a highlight of our trip. I would recommend Novaland to all. It was the most comprehensive tour we had on this trip. Thank you, thank you to BK
Dear Caroline: We are back to our own home, the whole experience was great! I like all the tour guide/drivers especially Max Yamazaki, he is a very good tour guide, very knowledgeable and very compassionate and careful with his clients, I would used home again any times. Thank you very much for arrangingthis whole trip, I would refer you to my friends if needed, have a goodweekend.
Hello Lynee,
We got back to Ireland last Tuesday,after 3 days rest in AbuDhabi on
our way home. It was too hot for us (38 degrees) but we had agood rest.
I want to thank you ,again , for all you did for us since wefirst
contacted you a few months ago. I appreciated your patience,attention
to detail, recommendations,and for organizing a veryinteresting
itinerary for us.
I also appreciated your trust in me regarding the payment ofthe balance
for the trip.
I would like to tell your boss how good you were, so if yousend me his
/her email address I will send them a message.
Finally thanks for coming to meet us in the Hotel. It wasnice to meet
you, and maybe we can do business together again sometime.
Wishing you all the best in the future.
Your grateful customer (s)
Tom, Catherine, Rose and Michael.
From WhatsApp:
Hi Alice, we have now settled in back home after the trip. Thanks very much for your help in organising the trip for us and for the shopping tips. We especially like the hotel and it's location. Thanks!