NLT-181013-ZK97437 [Oct 28, 2018,  from America]
I'm very picky when it comes to my travel itinerary but Novaland fully met my expectations during my recent trip to Korea. First, I appreciated the option to book our own flight and handpick our hotels. They were also able to customized our schedule to include private tour, coach bus tour, and even free time to explore. We were able to see everything we wanted to see in Seoul and they were able to accomodate side trips to DMZ, Busan and Baekje Cultural Land in Buyeo. I fully recommend Lynee Zhao, our travel consultant. She patiently answered all my questions and diligently worked with me to adjust the itinerary until I was completely satisfied with the schedule.
NLT-181017-EK94572 [Oct 28, 2018,  from America]

Hi Emma,

 

    Thank you for helping us withour trip.  It turned out really well overall after the initialhiccups.  I just wanted to let you know about a couple things:

·The 2ndguide in Seoul (Thomas Kim) was really good.  My mom liked him the best of allthe guides we had in Korea by far and she's traveled quite a bit and is verypicky.

·A largetaxi in Jeju is much more costly than 2 small taxis -- for example, our farefrom our hotel to the airport was 23KRW vs 11KRW total for two small taxes fromthe airport to our hotel.

     Thanks foreverything.  Hope you enjoyed the company vacation!

 

                        Lynda


NLT-181021-NJ98302 [Oct 28, 2018]
We had a really great trip everything was organised perfectly and timed perfectly too will surely recomend you to friends who want to travel in the future. Thanks for the perfect coordination. 
NLT-181011-MJ97055 [Oct 27, 2018]
Hi Melody,
We had a really nice time in Japan, thank you very much! 
Still so much left to see - hopefully we can visit again soon. :)

Please see below table

1=poor, 2=fair,3=good, 4=very good5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 5

Melody is such a trooper - did everything she could to craft the best travel plan for us and during the trip too

Tour Guides

Command of English

 5


Knowledge of Subjects

 4

 

Ability of Explain

 4

 

Attitude

 5

 

Flexibility

 5

 

Drivers and Cars

 5

 Very nice and friendly; cars are spacious and comfortable

Hotels

Location

 4

 Tokyo hotel - really good location, near tourist spots, malls, restaurants and trains; Osaka hotel - few mins walk from train station but still good

Comfort

 4

 Both hotels very good

Sights or Activities

Worthiness of Visit

 5

 

Meet Your Interests?

 5

 

Too Tight or Too Loose?

 4

 Just right, although may be quite tight/tiring since we've been touring for several days already.

Meals

 

 No meals

Public Transportation (train, flight, cruise, etc.)

 4

 

Any Other Aspect

 

 

Overall Score of the Whole Package

 4.5

 Really good tour package overall

NLT-181011-DJ103186 [Oct 18, 2018]

Dear Siva,

 

Hope you are doing fine. Firstof all, let me tell you that we had great holiday in Japan. Your planning wasvery good and very helpful. Hotel selections at each places were veryconvenient and hotels were good. The tours were good and OK. As a whole, Japanis not a great tourist spot. We believe, everybody should at least once shouldvisit Japan to witness their way of life, culture, organized pattern, value fortime, respect for others etc etc. We re so glad that we made this trip andlucky that we got you to plan our trip. There are so many of our friendsinterested to visit Japan and asked for the itinerary. 

 

We may give your reference tothem and they contact you.

 

Your planning was one of thereasons for the success of our trip - A VERY BIG THANK YOU  !!!!!!!!!!!

 

Keep in touch....

 

KP & Nafeesa


NLT-181009-DJ100812 [Oct 17, 2018,  from Australia]
Dear Siva. Geoff and I want to extend a huge Thankyou for all the organising for our trip. We have really enjoyed our time in Japan thanks to you. Our guide yesterday Hiro was very good and helpful as have been all the Sunrise organised tours. Geoff and I are now enjoying our last day in Osaka before flying to HK to see our family. Thank you again.  Thank you again. 
NLT-181016-YK100533 [Oct 17, 2018,  from America]
What a great time we had yesterday exploring Seoul!!
We got off the ship much earlier than we thought we would and Tony was there waiting for us.
Thank you for the great tour and for hiring such top notch guides.
Margie Moore
NLT-180926-YK102467 [Oct 15, 2018,  from America]
Hello Helen. After a grueling travel time of 24 hrs-the flight to Miami was delayed for 4 hrs I arrived in Miami at 2 am- 3 pm Seoul time. But it was time and money well deserved and spent. All thanks to you Helen for helping me achieve my goal of returning to my country of birth. Most definitely it gave me more insight in understanding myself. I couldn’t have asked for a better tour consultant! The mixture of personalities in my tour guides provided insight on the kindness of the Koreans. They were all prompt and efficient. I’m very happy your arrangements and support. Most definitely I will ask for you in my plans for future travels. Thank you so much!!!
NLT-180929-ZK102677 [Oct 15, 2018,  from Portugal]

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

5+++

Ms Lynee Zhao was once again a pleasure to work with! Sha was able to accommodate all our needs and to answer all our questions with the utmost professionalism and caring. We are looking forward to booking another trip through her. D:ZK102677-2

Tour Guides

Command of English

5

 

Knowledge of Subjects

5+++

Mr. Youngsik Youn is a Korean history teacher so we learned so much about this country. It was a delight!

Ability of Explain

5+++

 

Attitude

5

 

Flexibility

5

 

Drivers and Cars

5

Mr Youngsik Youn was our guide and a very safe driver and the car was always in great conditions.

Hotels

Location

5

 

Comfort

5

 

Sights or Activities

Worthiness of Visit

5

 

Meet Your Interests?

5

 

Too Tight or Too Loose?

-

 

Meals

5

Mr Younsik Youn took us on a journey on several different ways to taste Korean food. What a great adventure is was!!!

Public Transportation (train, flight, cruise, etc.)

5

 

Any Other Aspect

5

The wi-fi service provided is a great example of how Novaland service is a reference in this business!

Overall Score of the Whole Package

5+++

We are looking forward to travel again with Novaland Tours


NLT-181007-NK100664 [Oct 9, 2018,  from America]
Hi Nick,
It was great! Kim was an excellent guide,  we really enjoyed the day. Thanks for your help.
Jane

Thanks for checking! We had a great tour with Kim I would highly recommend this tour to friends. Thanks for being so accommodating when we needed to change the date due to our itinerary changes. 
Thanks again ! Roseanne
NLT-181006-WJ104516 [Oct 8, 2018,  from America]

We had a very good day tour of Kyoto with Mr. Masa. Thank youfor the arrangements 

 

1=poor, 2=fair,3=good, 4=very good5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 5

 

Tour Guides

Command of English

 4

 

Knowledge of Subjects

 5

 

Ability of Explain

 4

 

Attitude

 5

 

Flexibility

 5

 

Drivers and Cars

 5

 

Hotels

Location

 N/A

 

Comfort

 /

 

Sights or Activities

Worthiness of Visit

 4

 

Meet Your Interests?

 4

 

Too Tight or Too Loose?

 /

 

Meals

 N/A

 

Public Transportation (train, flight, cruise, etc.)

 N/A

 

Any Other Aspect

 

 

Overall Score of the Whole Package

 41

 

 

Sent from my Verizon, Samsung Galaxy smartphone

NLT-181007-NK100429 [Oct 8, 2018,  from America]
We took a one day tour of Busan from our cruise ship. We were picked up at the ship on time by BK. He was knowledgeable, professional and very pleasant to be with. He gave us a wonderful tour of the major shrine, the international cemetery, took us to lunch and showed us how to eat Korean food and answered all our questions. 

This was truly a highlight of our trip. I would recommend Novaland to all. It was the most comprehensive tour we had on this trip. Thank you, thank you to BK
NLT-180924-XJ102349 [Oct 7, 2018]

Dear Caroline: We are back to our own home, the whole experience was great! I like all the tour guide/drivers especially Max Yamazaki, he is a very good tour guide, very knowledgeable and very compassionate and careful with his clients, I would used home again any times. Thank you very much for arrangingthis whole trip, I would refer you to my friends if needed, have a goodweekend.


NLT-180913-ZC96260 [Oct 6, 2018,  from Ireland]

Hello Lynee,

We got back to Ireland last Tuesday,after 3 days rest in AbuDhabi on 
our way home. It was too hot for us (38 degrees) but we had agood rest.

I want to thank you ,again , for all you did for us since wefirst 
contacted you a few months ago. I appreciated your patience,attention 
to detail, recommendations,and for organizing a veryinteresting 
itinerary for us.

I also appreciated your trust in me regarding the payment ofthe balance 
for the trip.

I would like to tell your boss how good you were, so if yousend me his 
/her email address I will send them a message.

Finally thanks for coming to meet us in the Hotel. It wasnice to meet 
you, and maybe we can do business together again sometime.

Wishing you all the best in the future.

Your grateful customer (s)

Tom, Catherine, Rose  and Michael.


NLT-180922-FK101440 [Oct 6, 2018,  from Australia]

From WhatsApp:

Hi Alice, we have now settled in back home after the trip. Thanks very much for your help in organising the trip for us and for the shopping tips. We especially like the hotel and it's location. Thanks!

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