NLT-160414-VJ68826 [Jan 23, 2019]

NLT-160413-BJ67247 [Apr 16, 2016,  from America]
Hi Bruce, the tour was great, we both had a great experience and Kumiko (I believe that was her name) was very knowledgable and very good guide. We enjoyed the textile shop, and the shrines and temples were very enjoyable as well. All in all it was a success! Thank you!
NLT-160411-EK53699 [Jan 23, 2019,  from America]
Emma --We are safely at home in Baltimore. I wanted to thank you for a really great tour of Korea. In every respect, we were very pleased with the tour and the arrangements that you made. All of our guides were excellent and very interesting people. We really enjoyed the opportunity to get to know them. I would be very happy to provide an endorsement of the services provided by your company should you wish me to do so. Thank you, again. David Daneker
NLT-160411-DA65136 [Jan 23, 2019]
Hello Siva We returned safely back to India after a very enjoyable holiday. Thank you for all your help, support and advise in making all the arrangements. You were very understanding of our requiremenrts and we appreciate that Will just give you some feedback from us [ for your future planning ] Scale 1 Poor ---5 Excellant as suggested by you A] HOTELS 1] Akura Tokyo - 5. Excellant hotel. Only problem was the location was remote with no faciilities for food/shopping nearby 2] New Miyako, Kyoto - 2. Very convenient location near station, but very poor room size / facilities 3] Centremark, Seoul - 4. Good location / facilities 4] Crown Harbour, Busan - 4. Good location / facilities 5] Shilla Stay, Jeju - 5. Excellant location / facilities 6] Nest, Seoul - 5. Excellant hotel. Only problem was the location was remote with no nearby places for food/shopping [but it was an airport hotel , so we understand ] B] TRANSPORT 1] All the airport, hotel pickups were very well organised 2] The quality of vehicles was adequate but could have been much better . We were not happy that most of the vehicles had no seperate baggage storage area and had to be stored inside the seating area - obviously not what we axpected. C] Tour Guides 1] Tokyo - 4 2] Kyoto - 3 3] Seoul - 5 4] Busan - 4 5] Jeju - 5 D] Food 1] The food was by and large adequate. In Tokyo / Seoul / Busan was very nice. In Kyoto / Jeju was very ordinary. Always a good idea to arrange more buffet lunch since it gives various choices and have limited local cuisine lunches to taste the local food. E] Tour schedule 1] The sightseeing planning was very nice and adequate in most places - except Kyoto/ Nara was too hectic and tiring. The Khimchi making / Dress program was the most enjoyable. Will be happy to recommend Novaland in case some of our friends want to travel Will also try you send you a group photo later, as requested Rgds Parvez
NLT-160410-YK65561 [Jan 23, 2019]
Very very good tour manager.Fantastic arrangements and very good attitude. Thank you very much.
NLT-160408-EJ67669 [May 23, 2016,  from Australia]
Hi Emma Thanks yes it was good. Sunny was very knowledgeable about the area and got on well with my parents as he was closer to their age. Likewise we enjoyed Jay because he was close to our age so both worked out well! Kind regards
NLT-160408-BK68713 [Apr 14, 2016]
by Whatsapp It was great everyday, we enjoy everything! tour guide was passionate and delivered lots information. Thanks a lot for everything!
NLT-160408-BK66896 [Jan 23, 2019]
by Whatsapp Hi Bruce both days were good especially Mr Park on the second day - he was very hardworking and an excellent tour guide. we would recommend Novaland to our friends and family when they visit Korea in future!
NLT-160407-LK67933 [Jan 23, 2019,  from America]
Hi Lillian Yes I got the full refund.Thank you for providing excellent guides for our tours.Today we were fortunate enough to get some dramatic views of Mt.Fuji.The sun cooperated and both driver and guide did everything to make our day very enjoyable. Cheers, Ed Hi Lillian I just paid for the tour for 4 people in Aomori. The other person is Judith Larson.I assume we will have a van with a driver and a separate guide.The tour today in Fukuoka today was amazing.We did not go to cat island because we were delayed getting off the ship.Our guide Mariko and Hiroshi San our driver made the day just perfect. Cheers, Ed Hi Lillian We had an excellent transfer to Tianjin Cruse Terminal yesterday.Mr Li was very polite and the trip only took 2 hours from Beijing.Tomorrow we have a face to face immigration in Inchon and will be out as quickly as possible.Hopefully we will have enough time to do everything and be able to be back on the ship no later 5:00-5:20. Cheers, Ed Hi Lillian With both tours we had excellent guides.I did not realize at the DMZ we had to join a larger group to tour the facility because of the strict security.This was disappointing, but Paul our guide was with us the whole tour and provided us with commentary along the way.The tour in Fukouka is fine. Cheers, Ed
NLT-160406-YK61378 [Jan 23, 2019,  from America]
Our guide picked us up at the cruise terminal and we started our Korean adventure. We visited the beautiful Haedong Yonggungsa Temple along the sea side then went to the UN Cemetery. the cemetery is a must to see. Beautiful grounds, peaceful sights and a tribute to all the soldiers lost during the Korean War. On to the fish market - we never saw so many different sea "creatures" as we did at this market. It was fun to walk around and take in the sights. Our final stop was at the Busan Tower which was a great way to see the city. Our guide was wonderful and showed us her city. thank you Novaland Tours.
NLT-160406-VJ66168 [Jan 23, 2019]

NLT-160404-BK63932 [Jan 23, 2019]
Dear Bruce, We just arrived home at 12pm today. Yes, we enjoyed our tour, the guides were very kind and helpful, though we have some problem getting used to their English. Like I mentioned in my last email, Ever Hotel were fantastic but I think your Management should look into Lamer Hotel. 1. Hotel quite old n the corridor are dark. Maybe bcos they painted the place black. 2. Rooms very small, lights very dim and we have problem reading books 3. Toilet were not clean properly. Flooded each time during our showers. And I have to open the drainage and clear hairs from there. Other than that, the staffs are all very friendly and location very convenient for us. We love Korea and will go back again one Autumn soon. Thanks for making our stay so Relaxing and enjoyable.
NLT-160403-GK68476 [Jan 23, 2019]

NLT-160402-YJ62765 [Jan 23, 2019,  from New Zealand]
A big thank you from all of us for you Joanna. All are very happy, they said we had a great tour with your help & advices. Hi Joanna We had a final farewell yesterday. As a whole the whole group unanimously agreed we has an excellent trip. We had a wonderful time and you reacted well to our small issues so thanks. We will send a detailed feedback
NLT-160402-DK68656 [Jan 23, 2019,  from United Kingdom]

Hello,

 

Yes the tour was great and the guide fun and informative.  I would definitely use your services again next time I visit Korea.  I don’t mind this one picture being used but would like to limit it to just the one if that is ok.

 

Regards

Paula


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