We're having a great time here in korea. Thanks to fred and to you.
Aspect
Mark(1-5)
Advice or Remark
Travel Consultant
5
Tour Guides
Command of English
4
Knowledge of Subjects
5
Ability of Explain
4
Attitude
5
Flexibility
5
Drivers and Cars
4
Hotels
Location
Comfort
Sights or Activities
Worthiness of Visit
4
Meet Your Interests?
4
Too Tight or Too Loose?
4
Meals
Public Transportation (train, flight, cruise, etc.)
Any Other Aspect
Overall Score of the Whole Package
4
DearCaroline, I'm back in Abu dhabi.
Thanksfor the wonderful trip.
Thestaff, food, tour agent are all good.
Thankyou!
From WhatsApp:
10/27/2018
Alice: Hi Teoh, this is Alice. How is your tour today? Do you like our driver and the hotel? Have you received the pocket wifi package?
Teoh Guan Hoe: Yes the driver is fine. I have got the pocket wifi package. All is good for today. Thanks for following up. Tour is good so far too.
10/29/2018
Alice: Dear Teoh, have you seen the Mt Aso crater today? And how is your tours of Dazaifu, Yufuin and Beppu? Do you like the hotels in Beppu and Kumamoto?
Teoh Guan Hoe: We really like Aso crater. The tours are fine and up to expectations so far. The hotel in Beppu is unique as it is really Japanese and Kumamoto hotel is modern. Both are nice. Thanks for checking up.
From Email:
2/11/2018
I just want to write to thank you for the good organization and coordination of the Fukuoka trip for the wife and myself. We had a good holiday and things went well as we expected.
We r all v satisfied by yr arrangements.
Tomorrow we plan to go to gotemba factory outlet that's cheaper shopping place and spent whole day there.
[23:49, 2018年10月27日] James Novaland Tours: Thanks for ur feedback
[23:50, 2018年10月27日] James Novaland Tours: I will let the tour guide no about ur comments, he will love to hear it
[23:52, 2018年10月27日] James Novaland Tours: Sure, there is direct bus transport from shinjuku station to gotambe outlets
[23:53, 2018年10月27日] Amit qj102882: We really had v nice time with him..
He was a v knowledgeable person indeed
Most senior in age amongst us but v v fit and agile yet an icon of Japanese modesty
Highly recommended!
Hi Emma,
Thank you for helping us withour trip. It turned out really well overall after the initialhiccups. I just wanted to let you know about a couple things:
·The 2ndguide in Seoul (Thomas Kim) was really good. My mom liked him the best of allthe guides we had in Korea by far and she's traveled quite a bit and is verypicky.
·A largetaxi in Jeju is much more costly than 2 small taxis -- for example, our farefrom our hotel to the airport was 23KRW vs 11KRW total for two small taxes fromthe airport to our hotel.
Thanks foreverything. Hope you enjoyed the company vacation!
Lynda
We had a really nice time in Japan, thank you very much!
Still so much left to see - hopefully we can visit again soon. :)
Please see below table
1=poor, 2=fair,3=good, 4=very good5=excellent
Aspect
Mark(1-5)
Advice or Remark
Travel Consultant
5
Melody is such a trooper - did everything she could to craft the best travel plan for us and during the trip too
Tour Guides
Command of English
5
Knowledge of Subjects
4
Ability of Explain
4
Attitude
5
Flexibility
5
Drivers and Cars
5
Very nice and friendly; cars are spacious and comfortable
Hotels
Location
4
Tokyo hotel - really good location, near tourist spots, malls, restaurants and trains; Osaka hotel - few mins walk from train station but still good
Comfort
4
Both hotels very good
Sights or Activities
Worthiness of Visit
5
Meet Your Interests?
5
Too Tight or Too Loose?
4
Just right, although may be quite tight/tiring since we've been touring for several days already.
Meals
No meals
Public Transportation (train, flight, cruise, etc.)
4
Any Other Aspect
Overall Score of the Whole Package
4.5
Really good tour package overall
Dear Siva,
Hope you are doing fine. Firstof all, let me tell you that we had great holiday in Japan. Your planning wasvery good and very helpful. Hotel selections at each places were veryconvenient and hotels were good. The tours were good and OK. As a whole, Japanis not a great tourist spot. We believe, everybody should at least once shouldvisit Japan to witness their way of life, culture, organized pattern, value fortime, respect for others etc etc. We re so glad that we made this trip andlucky that we got you to plan our trip. There are so many of our friendsinterested to visit Japan and asked for the itinerary.
We may give your reference tothem and they contact you.
Your planning was one of thereasons for the success of our trip - A VERY BIG THANK YOU !!!!!!!!!!!
Keep in touch....
KP & Nafeesa
We got off the ship much earlier than we thought we would and Tony was there waiting for us.
Thank you for the great tour and for hiring such top notch guides.
Margie Moore
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5+++ | Ms Lynee Zhao was once again a pleasure to work with! Sha was able to accommodate all our needs and to answer all our questions with the utmost professionalism and caring. We are looking forward to booking another trip through her. D:ZK102677-2 | |
Tour Guides | Command of English | 5 |
|
Knowledge of Subjects | 5+++ | Mr. Youngsik Youn is a Korean history teacher so we learned so much about this country. It was a delight! | |
Ability of Explain | 5+++ |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars | 5 | Mr Youngsik Youn was our guide and a very safe driver and the car was always in great conditions. | |
Hotels | Location | 5 |
|
Comfort | 5 |
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight or Too Loose? | - |
| |
Meals | 5 | Mr Younsik Youn took us on a journey on several different ways to taste Korean food. What a great adventure is was!!! | |
Public Transportation (train, flight, cruise, etc.) | 5 |
| |
Any Other Aspect | 5 | The wi-fi service provided is a great example of how Novaland service is a reference in this business! | |
Overall Score of the Whole Package | 5+++ | We are looking forward to travel again with Novaland Tours | |