NLT-181021-BK100100 [Nov 8, 2018,  from America]
Thanks Bruce!
The trip has been great overall. There are always some things you might change if one could do it over again. But it has been an educational and interesting trip. Many thanks for all of your help making it a special one for us!
Best,
NLT-181030-JJ98905 [Nov 7, 2018,  from America]
Hi lily:
Not yet ... we are still in the Philippines .. I I enjoyed the trip... next year , probably March 2019, I am going back to see 
cherry blossom and go to Osaka , Kyoto ..
Thank you very much for your help...


Sincerely

SP




1=poor, 2=fair,3=good, 4=very good5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 5

 

Tour Guides

Command of English

 5

 

Knowledge of Subjects

 5

 

Ability of Explain

 5

 

Attitude

 5

 

Flexibility

 4

 

Drivers and Cars

 

 

Hotels

Location

 3

 Took taxi all thru out the trip

Comfort

 4

 Not really 

Sights or Activities

Worthiness of Visit

 5

 

Meet Your Interests?

 5

 

Too Tight of Too Loose?

 

 Too tight 

Meals

 4

 

Public Transportation (train, flight, cruise, etc.)

 3

 

Any Other Aspect

 

 




NLT-181023-NK103983 [Nov 6, 2018,  from America]
We recently went on a Windstar cruise in Asia with a two night stop in Busan, South Korea. We pre-booked a full day tour with Novaland Tours to visit Gyeongju. From the planning stages, Nick from Novaland Tours communicated thoroughly with our itinerary and answered any and all questions very promptly. Our private guide AND driver was Mr. BK. He met us at the passenger cruise terminal promptly and we piled in his nice comfortable car. BK spoke excellent English and was very personable. We had a full day itinerary planned. Our first stop was to visit the Gyeongju National Museum. We were amazed how old the artifacts were in the displays. From there, we headed to the Gyeongju Donggung Palace & Wolji Pond. BK pointed out the history of the Silla dynasty and the significance of the Palace. We then visited the Daereungwon Tomb Complex and nearby Cheomseongdae Observatory. The tombs were recently discovered not too long ago by farmers. One of the tombs is available to view inside to see how it was constructed. There is also a replica display of the buried treasures. BK then took us out for a delicious traditional Korean lunch with a variety of foods to sample. We then ventured to the Bulguksa Temple, which again is a beautiful example of the buddhist art during the Silla dynasty. And to complete the day, we finished by touring Seokguram Grotto which houses an incredible carved statue of Buddha. Before we headed back to Busan, BK was kind enough to take us to a local artist village nearby to do some last minute shopping. We of course found some beautiful ceramic vases handcrafted there. BK suggested we bargain with the prices and he kindly translated on our behalf. The local shop packed our pieces for us with lots of care. Then BK drove us back to Busan and dropped us off at the ship . It was an wonderful tour. BK is an excellent guide for Gyeongju. He is knowledgeable, courteous, and wants to insure the tour meets to your satisfaction. There is no doubt if we should ever return to Korea, we would contact Novaland Tours again.
NLT-181026-XJ103772 [Nov 6, 2018]

Thankyou Caroline,

 

Iappreciate all your help and assistance to us. We enjoyed it

 

Thanking You.

Yogesh



NLT-181028-MJ105080 [Nov 6, 2018]
Yes, we have a great time, thank you
NLT-181102-YK105363 [Nov 5, 2018]
Hi ms.helen,
We're having a great time here in korea. Thanks to fred and to you.
NLT-181018-MJ101558 [Nov 2, 2018]

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

     5

 

Tour Guides

Command of English

     4

 

Knowledge of Subjects

    5

 

Ability of Explain

    4

 

Attitude

    5

 

Flexibility

    5

 

Drivers and Cars

    4

 

Hotels

Location

 

 

Comfort

 

 

Sights or Activities

Worthiness of Visit

    4

 

Meet Your Interests?

    4

 

Too Tight or Too Loose?

    4

 

Meals

 

 

Public Transportation (train, flight, cruise, etc.)

 

 

Any Other Aspect

 

 

Overall Score of the Whole Package

    4

 

NLT-181026-XK104884 [Nov 2, 2018,  from America]

DearCaroline, I'm back in Abu dhabi.

Thanksfor the wonderful trip.

Thestaff, food, tour agent are all good.

Thankyou!


NLT-181027-FJ104432 [Nov 2, 2018]

From WhatsApp:

10/27/2018

Alice: Hi Teoh, this is Alice. How is your tour today? Do you like our driver and the hotel? Have you received the pocket wifi package?

Teoh Guan Hoe: Yes the driver is fine. I have got the pocket wifi package. All is good for today. Thanks for following up. Tour is good so far too.

10/29/2018

Alice: Dear Teoh, have you seen the Mt Aso crater today? And how is your tours of Dazaifu, Yufuin and Beppu? Do you like the hotels in Beppu and Kumamoto?
Teoh Guan Hoe: We really like Aso crater. The tours are fine and up to expectations so far.  The hotel in Beppu is unique as it is really Japanese and Kumamoto hotel is modern. Both are nice. Thanks for checking up.

From Email:

2/11/2018

I just want to write to thank you for the good organization and coordination of the Fukuoka trip for the wife and myself. We had a good holiday and things went well as we expected.


NLT-181023-QJ102882 [Oct 29, 2018]
[23:40, 2018年10月27日] Amit qj102882: Our guide was too good.. 5/5..
We r all v satisfied by yr arrangements.


Tomorrow we plan to go to gotemba factory outlet that's cheaper  shopping place and spent whole day there.
[23:49, 2018年10月27日] James Novaland Tours: Thanks for ur feedback
[23:50, 2018年10月27日] James Novaland Tours: I will let the tour guide no about ur comments, he will love to hear it
[23:52, 2018年10月27日] James Novaland Tours: Sure, there is direct bus transport from shinjuku station to gotambe outlets
[23:53, 2018年10月27日] Amit qj102882: We really had v nice time with him..
He was a v knowledgeable person indeed
Most senior in age amongst us but v v fit and agile yet an icon of Japanese modesty 
Highly recommended!
NLT-181013-ZK97437 [Oct 28, 2018,  from America]
I'm very picky when it comes to my travel itinerary but Novaland fully met my expectations during my recent trip to Korea. First, I appreciated the option to book our own flight and handpick our hotels. They were also able to customized our schedule to include private tour, coach bus tour, and even free time to explore. We were able to see everything we wanted to see in Seoul and they were able to accomodate side trips to DMZ, Busan and Baekje Cultural Land in Buyeo. I fully recommend Lynee Zhao, our travel consultant. She patiently answered all my questions and diligently worked with me to adjust the itinerary until I was completely satisfied with the schedule.
NLT-181017-EK94572 [Oct 28, 2018,  from America]

Hi Emma,

 

    Thank you for helping us withour trip.  It turned out really well overall after the initialhiccups.  I just wanted to let you know about a couple things:

·The 2ndguide in Seoul (Thomas Kim) was really good.  My mom liked him the best of allthe guides we had in Korea by far and she's traveled quite a bit and is verypicky.

·A largetaxi in Jeju is much more costly than 2 small taxis -- for example, our farefrom our hotel to the airport was 23KRW vs 11KRW total for two small taxes fromthe airport to our hotel.

     Thanks foreverything.  Hope you enjoyed the company vacation!

 

                        Lynda


NLT-181021-NJ98302 [Oct 28, 2018]
We had a really great trip everything was organised perfectly and timed perfectly too will surely recomend you to friends who want to travel in the future. Thanks for the perfect coordination. 
NLT-181011-MJ97055 [Oct 27, 2018]
Hi Melody,
We had a really nice time in Japan, thank you very much! 
Still so much left to see - hopefully we can visit again soon. :)

Please see below table

1=poor, 2=fair,3=good, 4=very good5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 5

Melody is such a trooper - did everything she could to craft the best travel plan for us and during the trip too

Tour Guides

Command of English

 5


Knowledge of Subjects

 4

 

Ability of Explain

 4

 

Attitude

 5

 

Flexibility

 5

 

Drivers and Cars

 5

 Very nice and friendly; cars are spacious and comfortable

Hotels

Location

 4

 Tokyo hotel - really good location, near tourist spots, malls, restaurants and trains; Osaka hotel - few mins walk from train station but still good

Comfort

 4

 Both hotels very good

Sights or Activities

Worthiness of Visit

 5

 

Meet Your Interests?

 5

 

Too Tight or Too Loose?

 4

 Just right, although may be quite tight/tiring since we've been touring for several days already.

Meals

 

 No meals

Public Transportation (train, flight, cruise, etc.)

 4

 

Any Other Aspect

 

 

Overall Score of the Whole Package

 4.5

 Really good tour package overall

NLT-181011-DJ103186 [Oct 18, 2018]

Dear Siva,

 

Hope you are doing fine. Firstof all, let me tell you that we had great holiday in Japan. Your planning wasvery good and very helpful. Hotel selections at each places were veryconvenient and hotels were good. The tours were good and OK. As a whole, Japanis not a great tourist spot. We believe, everybody should at least once shouldvisit Japan to witness their way of life, culture, organized pattern, value fortime, respect for others etc etc. We re so glad that we made this trip andlucky that we got you to plan our trip. There are so many of our friendsinterested to visit Japan and asked for the itinerary. 

 

We may give your reference tothem and they contact you.

 

Your planning was one of thereasons for the success of our trip - A VERY BIG THANK YOU  !!!!!!!!!!!

 

Keep in touch....

 

KP & Nafeesa


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