NLT-170921-VJ86172 [Sep 30, 2017]
CLICK TO SEE THIS ITINERARY.

25 Sep 

Whatsapp message:

The Guide, Eriko has done a very good job. Very merticulous in her work ensuring we all have a good time. All of us were very pleased with her service. Thank u for arranging such a good guide and driver for our tour. Keep it up...

30 Sep

1=poor, 2=fair,3=good, 4=very good5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 

 

Tour Guides

Command of English

 4

 

Knowledge of Subjects

 4

 

Ability of Explain

 4

 

Attitude

 5

 

Flexibility

 5

 

Drivers and Cars

 4

 

Hotels

Location

 4

 

Comfort

 4

 

Sights or Activities

Worthiness of Visit

 4

 

Meet Your Interests?

 4

 

Too Tight or Too Loose?

 4

 

Meals

 4

 

Public Transportation (train, flight, cruise, etc.)

 4

 

Any Other Aspect

 

 If Wifi is available on the coach, it will enhance the experience.

Overall Score of the Whole Package

 54

 




NLT-170920-NJ76789 [Sep 27, 2017,  from United Kingdom]
CLICK TO SEE THIS ITINERARY.
Hi Nick

Thank you for your email and for enquiring after us. Sorry not to reply earlier, we are now on the Cruise ship with very limited wifi.

The tours you organized worked out well.  Thank you.

The first day around Tokyo was a long day. We were disappointed in the guide we thought he would give a little information about the places we visited instead, he seemed to see his job as just taking us from one place to the next. His English was not good so he could not really understand us. He didn't walk with us he was always ahead.   We would get to a pedestrian crossing, he would cross and leave us the other side as the lights had changed. He didn't even realise and continued walking. He even managed to lose all of us three times!  We had no idea where he was and at lunch we had to go into the cafe ourselves and work out how to pay for the tickets for the meal and to order. He came half an hour later saying he didn't know where we were.

We didn't realise we had seen the Shrine until I asked where it was. He hadn't told us we were at it or that it was being refurbished.

He put the three ladies in a taxi as someone advised him the Gardens were within walking distance and then the taxi driver got lost and then we lost the guide so Stan had to go running after him in the heat, to try to find him.  On your plan we were supposed to go on the metro.

As for the Gardens when we asked where the English garden was his comment was 'It is here it is just grass.' Then when I asked where the Japanese gardens were,  he said "This area."  That was all the information we were given. We could have managed that ourselves by reading the signs and following the map.

With the Japanese people being so kind with helping us with directions we could easily have done the day tour on our own without a guide.

With so much walking Michele ended up being pushed in a wheelchair and I had to use my walking sticks.

He said he couldn't rearrange the itinerary for us to finish near the Robot show. So we finished with a 45 minute trip back. He gave us directions about subway trains to take but we worked out our own directions that we thought would be better using the subway map and we even managed to see Shubaya crossings as well.   The Robot show was fantastic I would recommend it.

I thought I should tell you this in detail as the guide was certainly not up to your standard and you can decide whether to use him again.

I had asked the hotel whether a parcel had arrived from you but they kept saying they had nothing. When we arrived home from the Robot Restaurant our telephone message button was flashing and we were told we had a parcel.

Thank you very much indeed that was very kind.   We will shared  them out between us. Lovely mementos.

The second day we made our way to The Marriott hotel and joined the Mt Fuji tour. The day went really well. Today the guide was completely opposite giving us lots of information and so pleasant and efficient. Mount Fuji was almost covered in cloud but that can't be helped. We still saw it.  We did the whole tour to schedule and enjoyed it. We then made our way to The Bullet train and eventually our hotel. We were very tired but it was a very good day.

Our third day was good. The guide for this day was brilliant, such a pleasant, knowledgeable young man who seemed to see the aim of the day as to please us and show us all that we wanted. He showed us everything on the itinerary and also found a festival near Gion and showed us Geisha girls making tea and a Sword fighting demonstration.  He found us the most spectacular Japanese garden next to a restaurant. He walked us all through Gion, which I know we added at the last moment. It was wonderful.
He took us to a local restaurant and helped us order local fool.  This young man was more like yourself, Nick.  Nothing was too much trouble for him, he went beyond his duty to us.

Our journey to the ship was smooth, the Taxi arrived in time and was plentry big enough for the six of us and our cases.

Thank you for all you have done Nick.  We do appreciate your dedication.   We have mentioned your name to many people on the ship and will write a review on Cruise Critic.

I hope by now you will have received the small gift from Stan and I.  We just wanted to show our appreciation for all you have done for us.  Who knows, we may return to Japan or another country you arrange tours for - we may be in touch again!

Kind regards,

Elizabeth and Stan .
NLT-170923-WJ86864 [Sep 26, 2017,  from Canada]
CLICK TO SEE THIS ITINERARY.

Hi Whitney,

Thank you so muchfor all that you did to ensure we had the best tour!  Satoru was wonderfuland if we are ever back in Tokyo again I would like to contact you for another tour.  

 

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 5

Satoru was a wonderful guide!   He patiently waited for our late arrival in port and kept me well informed by text message about where and when he would meet us.  He had also been in contact with me the day prior to confirm what we would like to see and that all our needs would be met.  He was extremely helpful with 3 of our group who were using a baggage transfer, something that would not normally be a part of the tour!

Tour Guides

Command of English

 5

 

Knowledge of Subjects

 5

 

Ability of Explain

 5

 

Attitude

 5

 

Flexibility

 5

 

Drivers and Cars

 5

 The van was extremely clean and very comfortable.  

Hotels

Location

 N/A

 

Comfort

 N/A

 

Sights or Activities

Worthiness of Visit

 5

The sights we visited were beautiful and Satoru was very knowledgeable about all that we saw.  He explained customs to us and told us pertinent history.  

Meet Your Interests?

 5

 

Too Tight or Too Loose?

 5

 

Meals

 5

 Satoru took us to a restaurant for lunch that had the best sushi!  

Public Transportation (train, flight, cruise, etc.)

 N/A

 

Any Other Aspect

 

 

Overall Score of the Whole Package

 5+

If we are back in Tokyo again, and I think we will be, we will contact you again for another tour.  

Erna 

NLT-170923-FJ87019 [Sep 25, 2017,  from Canada]
Thanks Alice.  Just got back.  Everything went very smoothly.  We have had a lovely time with Noriko(Tokyo tour guide)!                                   </section>
        </hgroup>
        <hgroup class=
NLT-170908-MJ78364 [Sep 25, 2017,  from Canada]
CLICK TO SEE THIS ITINERARY.
Melody, I am now back and overall had a very great but tiring trip
NLT-170917-FU89412 [Sep 19, 2017]

09-19:

Hi Alice thanks for checking on us.

Everything has been great so far.
The guide and driver are great.

The vehicule is fine, just for old people it would be nice to be able to recline the seat.

The hotels so far were great.

The one in Liverpool(Britannia Adelphi Hotel ) is not very clean and very old. But it's just one night.


09-28:

Hi Alice. We had a super great vacation. Thank you for making everything so easy for us!

NLT-170820-CA79505 [Sep 19, 2017,  from America]
Cindy:  I was going to write you about the trip.  We both had a great time.  Everything went smoothly.  Thank you so much for all your effort.



NLT-170811-CK86554 [Sep 18, 2017]
CLICK TO SEE THIS ITINERARY.
We loved the whole trip, thank you very much for arranging it and making it perfect. I will definitely recommend your company to my friends.

Quick Qestions
I am planning: (Not All Fields Required. Your privacy will be protected.)
The Countries & Regions I am Interesting to Visit:
Other Countries:
Destinations I Would Visit:
Estimated Date of Tour Starting:
Duration:
Number of people: Adults (> age 11) Children (age 2-11) Infants (< age 2)
Accommodation:
Private tour or Seat-in-coach tour?  

         

          (IMs are important for our effective commnunication.)

No extra fee!Replied in 0.5-23.5 hrs!

Get a Free Useful Travel Guide & Your
Free Professional Tour Proposal within 24hrs!

Not all fields required.But the more you fill in, the better itinerary can meet your needs as closely as possible.

Inquiry Now! Early Bird Saving: $50 Off,
or Valued $200 Painting, or Free Snacks in Tour, More..!