
Hi! Yes, we had a good time, we are just so tired! The guide gave us some very nice photos of us as a gift. Thank you very much!
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Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant |
| Very good and accommodating guide | |
Tour Guides | Command of English | 4 |
|
Knowledge of Subjects | 4 |
| |
Ability of Explain | 4 |
| |
Attitude | 5 |
| |
Flexibility | 4 |
| |
Drivers and Cars |
|
| |
Sights or Activities | Worthiness of Visit | 4 | |
Meet Your Interests? | 3 |
| |
Too Tight or Too Loose? | 3 |
| |
Meals |
| Not happy with the roasted eel lunch. Kind a dry and a little hard. Maybe overcooked | |
Public Transportation (train, flight, cruise, etc.) | 4 | Van is clean. Driver drives safely and a good driver | |
Any Other Aspect |
|
| |
Overall Score of the Whole Package | 4 |
|
Travel Consultant - 5
Tour Guide:
Command of English - 4
Knowledge of Subjects - 4
Ability to Explain - 5
Attitude - 5
Flexibility - 4
Drivers and Cars - 5
Hotels:
Location - 5
Comfort - 5
Sights or Activities:
Worthiness of Visit - 5
Meet your Interests - 5
Too tight or too Loose? - just right
Meals - 5
Public Transportation - 5
Overall Score of Whole Package - 5
Ajay
Sent from my iPhone
Aspect
Mark(1-5)
Advice or Remark
Travel Consultant
5
Tour Guides
Command of English
5
Knowledge of Subjects
5
Ability of Explain
5
Attitude
5
Flexibility
5
Drivers and Cars
Hotels
Location
4
Comfort
4
Sights or Activities
Worthiness of Visit
5
Meet Your Interests?
5
Too Tight or Too Loose?
5
Meals
5
Public Transportation (train, flight, cruise, etc.)
5
Any Other Aspect
Overall Score of the Whole Package
5
Cindy
The Novaland part of our trip went very well in most all aspects. The main area for improvement would have been our Taipei guide in Taiwanwho went by the name of “Elvis” [ ?].
His knowledge of English may have been adequate but it was very hard tounderstand him because he spoke too quickly, did not form his words well,mumbled, and was often confused- saying one thing and then contradictinghimself with his next statement.
He also did not think things through - the key problem here was that oftenat one place or another the van would park relatively far from what we weredoing due to local restrictions. He would make us walk quite a long way to thevan’s location; when we then boarded the van it turns out that the route to thenext place went right by the place we had been - the guide should have askedthe driver [ who was excellent, by the way ] to simply drive the vehicle towhere we were so we could hop right in quickly and he could then drive to thenext spot. That seems so basic and logical but the guide just didn’t “get it”and repeated the mistake a number of times despite my requesting again aftereach time he did it. Not a terrible thing but it just showed he was notthinking clearly.
The length of activities each day was good as was the degree of‘fullness’. Not too many things, not too few - just enough.
All the lodgings were wonderful. The things we saw were amazing. Japan wasespecially fun for us. The driver and experience in Osaka/Kobe was also verygood. All the vehicles we were given were very clean and comfortable,especially the air-conditioning since it was quite hot on Taiwan.
Let me know if you’d like me to fill in the form online and how.
By the way, you, the Consultant, did a fine job, too. Really. We will useNovaland again when we next have a need for independent travel in Asia.
Bob Specker
Hi Lily,
I just wanted to get back to you regarding our impressions and experiences during our visit to your country.
Itinerary – Excellent
Accommodations – Excellent
Transportation, Bus, Local Trains and Bullet Train – marvelous
Friendliness of the people – very friendly and helpful
Tour Guides – Very knowledgeable and friendly
All the people were very helpful and patient with us when we showed some concern or when we needed further clarification.
And finally LILY – You were so very helpful in helping us plan our trip. Doing this totally on our own would have taken us a great deal of effort.
All of the trip flowed seamlessly from point to point and culminated in Osaka where we paid tribute to my mother by visiting the National Museum and viewing the documentary about my Mother
‘FLORA’. The curators of the museum were very gracious and even treated us to dinner.
Thanks very much LILY,
Dave and Marji Mayo
[晚上6:14, 2018年5月2日] Richard Teo: Yes. Thank you. Guide Keiko san was good. Showed us well around the various cherry blossom sites. Very good. All blooming. Thank you! Looking fwd to tomorrow.
[晚上6:15, 2018年5月2日] Alice NovalandTours: So glad that you enjoyed nice cherry blossom views today!
Hi Mona,
Sorry it took me this long to reply.
First, I had a great time on my trip,and I want to go back.
I am having problems getting thepictures from the phone i used. I am still working on trying to getthe pictures from the phone, and trying to figure out how toattach the folder with pictures. I hope this offer doesn't expire toosoon.
Thanks,
Elida
Thanks for all of your help and advice forour Japan Tour. Overall it has been a great experience, albeit a bit hectic attimes, trying to make the tour meets and our feet suffered from all of thewalking, but that is probably due to our age more than anything. The paperworkwas excellent as was the tour content and organisation. We never had anyproblem travelling between cities or indeed on the subways in each city.
I have filled in the questionnaire but amhaving trouble restricting the photos to between 20-40. Once I have managed toreduced the number, I will send them which will probably be via a Google Drivelink, as I think there will be too much data for an email.
Many thanks.
Mike& Jacquie
1=poor, 2=fair,3=good, 4=verygood5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 | Excellent | |
Tour Guides | Command of English | 5 | Excellent considering it’s a second language |
Knowledge of Subjects | 5 | Excellent | |
Ability of Explain | 5 | Excellent considering it’s a second language | |
Attitude | 5 | Helped out in every way. Nothing was too much trouble. | |
Flexibility | 5 | Very flexible when we made changes. | |
Drivers and Cars | N/A |
| |
Hotels | Location | 4 | Some were hard for us to find and a little way from Pick-up points. |
Comfort | 4 | All of them were adequate and some very good. | |
Sights or Activities | Worthiness of Visit | 5 | Definitely a great experience. |
Meet Your Interests? | 5 | Definitely | |
Too Tight or Too Loose? | 4 | Some a bit hectic as involved a lot of walking but they all served to allow us to experience Japan | |
Meals | 5 | Very good and allowed plenty of time. | |
Public Transportation (train, flight, cruise, etc.) | 5 | All excellent. Never had any problems. | |
Any Other Aspect |
| Experience of a lifetime. | |
Overall Score of the Whole Package | 4-5 | Nearer 5 |