Novaland Tours Travel Reviews, Tour Reviews, Testimonials

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NLT-150709-MK58498 [Jul 23, 2015, from America]

Hi Melody, I’m so sorry it took a while to write back to you, but we were really tired from the jet lag. There’s a 13-hour difference in time between the eastern U. S. and Korea, and when it’s morning there it’s night here. First of all, I can’t tell you what a wonderful time my husband and I had in Busan, and much of it was due to our guide Ms. Kim and driver Mr. Choi. Ms. Kim was extremely knowledgable of the places we visited and made it really interesting with her personal stories. She allowed us to go at our own pace and we felt extremely comfortable with the two of them. The lunches were just right for us - I think it gave us a hint of real Korean food even though it was not spicy-hot. Since we allowed only two days, I know that we did not get a grand view of Busan, but the places chosen were just right to give us a hint of what the area is like. Thank you for arranging the tour. I’m glad I decided to go with a private tour since my husband and I were really tired from the long airplane ride. Please thank Ms. Kim for me and let her know that if we’re ever in Busan again I hope we can find a guide like her. Jean

NLT-150712-FJ56495 [Jul 16, 2015, from Australia]

好评： The bike tour yesterday was great. Our tour guide Annie did an excellent job. We went to the bamboo forest in the afternoon its was amazing. 投诉酒店： I just wanted to let you know that we have arrived safely and enjoying the sounds and sights of Tokyo. You should know however that we are very disappointed with the quality of the Sheba Park Hotel. The room décor is old and musty and poorly located. Frankly it is not a hotel that I would be recommending. It is a big disappointment.

NLT-150620-TC59136 [Jul 9, 2015, from America]

Thank you for the tour. We enjoyed our time with you. Regards, Dan The tour was fine, but Kim who we had In Gyenju and Busan was the best. Shanghai: Bonnie was very nice and seemed like it would have been a great tour, if we had time for the tour.

NLT-150620-EK54145 [Jul 9, 2015, from America]

Emma- Our tour was so wonderful! I can not believe how much information Soo Bok knew. He was an amazing tour guide and we sure enjoyed his company! We missed him when the tour was over with him and felt lost! :) I just can't express enough how much we really enjoyed SooBok! He was truly wonderful! Part of our experience was meeting people who lived there and we really enjoyed talking with SooBok! Thank you! Please extend our gratefulness to SooBOk! The tour itself as far as what was on the agenda was great. It sure was a LOT and the only reason we decided to cut it short was because we would get home at night so tired and have not time to shop and explore. So we wanted a afternoon to shop for family at home. We felt bad cutting it short! But we have little kids at home that was hoping for fun gifts from Korea! :) Also we were visiting the orphanage and wanted to have enough time and rest for that! Everything was very well organized and punctual! Everyone that we met that was part of your tour package was so accomadating and nice to be around! Thank you!! Audrey

NLT-150525-TK55286 [Jul 9, 2015, from America]

CLICK TO SEE THIS ITINERARY.

Hi. I realize this got buried in my email when I got back. Overall we enjoyed our tour very much and my parents tell me they had a good tour in China. I forwarded your email to my parents so that they could respond to you directly w/ their feedback. Regarding my feedback on the Korean tour, I wrote you w/ some feedback already right after our trip ended at the end of May, but in case you are missing it, here’s what I wrote: Hi Tina. Other than the glitch at Hanwha Resort, we have had a very good tour. We said goodbye to our guide and driver tonight. They were very professional and excellent. My parents enjoyed talking with them and Mina (our guide) was very good with our two kids. Some feedback to you about the resorts: The Hanwha Resort may have said the family room could accommodate 6 people, but I think that would only be true if four of the persons were kids. Having two adult and two kids on the floor really wasn’t practical. At most, one adult and two kids could sleep on the floor… I appreciated that you did the right thing in getting a second room for our party. When we booked the tour, my understanding was that my parents would have their own room separate from ours and we’d have our own beds — the original room reservation did not meet the agreed upon lodging arrangements. Having said that, the room for four people is very nice and I’d recommend it for future guests so long as the group was no more than five people. (I might recommend for future tours choosing an alternative hotel if this situation arises again…) They had a great breakfast. The November Hotel was hard to find, but a really excellent establishment. Our favorite lodging of them all. Great decor. We were quite impressed by their amenities and service and it far exceeded our expectations. The Andong Park Tourist Hotel is really more of a 2-star hotel and was not as nice as the other hotels. Although serviceable, we recommend you use an alternative hotel in Andong for 4-5 star hotel requests by other travelers. The hotels the last two nights (Hotel the DY in Gyeongju, Eldis Regent in Daegu) were also excellent hotels on the same level as the Hanwha Resort. We enjoyed them very much. Overall, we’ve been quite satisfied by our tour. I think my mother, who was a bit nervous about what to expect, was put at ease by the professionalism and overall quality of the tour. I think that will make her feel more comfortable about the upcoming China tour for her and my father. Thanks again for checking in with me about the accommodations. Sincerely, Jonathan Choe

NLT-150629-EK58534 [Jul 7, 2015, from America]

Hi Emma, These are the things we really liked: Hallim Park, Trick Art Museum, Seongeup Folk Village, Seongsan Sunrise Peak and Women Divers, and the Manjang Cave. Although my children liked the Teddy Bear Museum, my husband and I thought it was pointless. We did not feel it was representative of Jeju Island. Joy was an amazing tour guide. She was kind and knowledgeable. We thoroughly enjoyed her company.She was sensitive to the needs of my elderly mother and very concerned about my husband when he cut his toe. We could not have asked for a better tour guide! Having said all of this, in hindsight, we wish we would have simply made reservations at a resort on Jeju Island and spent two days on the beach relaxing. The tour was ok, but we felt that we drove through much of the older parts of the island that were not very attractive. We were also exhausted at the end of each day and had hoped for a more relaxing two days. This was our fault. We did not realize what the tour would be like and wished we had not booked it. We do not feel that we saw the most beautiful parts of the island. Some of the resorts are gorgeous and we would rather have gone to one of them. I hope this makes sense! Kelly McDonald

NLT-150625-ZJ57657 [Jul 4, 2015, from United Kingdom]

Hi Lynnee, Wanted to let you know we had a very, very nice time in Japan. The tours was great, the guides very nice and knowledgeable and the sights were fantastic. Thank you very much for your great trip management! Best regards, Solfrid Welsh

NLT-140323-YK35017 [Jun 30, 2015]

Hi Joanna, We are back to KL safely today. On behalf of my group members, I would like to thank you for your superb arrangements on tour and meals. We all put on weight after taking all the delicious food !! Your guide Mr Jung is very very good. He is the best guide I have come across for all my overseas tours. He is passionate, possess good knowledge of everything and in spite of his age, he can walk faster than all of us. He took us to all corners of every destination without cutting short of any place which I am sure other younger guides may have skip some spots. We really have to salute to him. The Godopension is a good selection by you. (NB: all rooms are with attached bathroom) We all like this place very much. Your driver is also very good and he knows the routes very well. Very punctual and helpful. Once again, Joanna, thank you very much and hope to join your tour in the near future. Best regards Anita Wong

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