Novaland Tours Travel Reviews, Tour Reviews, Testimonials

PREW
1
...
122
123
124
125
126
127
128
129
130
...
144
NEXT

NLT-140613-TK38893 [Jun 27, 2014]

Hi Tina, We had a fun filled trip to Seoul Korea. Thank you for your help and assistance. Our tour guide, Elvis, is very friendly, accommodating and very helpful to us all. Thank you for assigning him to our group. We really appreciate him for his wide knowledge about the history and culture of Korea. Apart from that, he is also a funny person and sings very well too. In fact, he sung to us different versions of Arirang! All in all, we had a nice and memorable trip to South Korea! We will surely recommend Novaland tours to our friends and will highly recommend Elvis to be their tour guide. Regards, Allen Uy

NLT-140610-TK36240 [Jun 24, 2014, from America]

CLICK TO SEE THIS ITINERARY.

Dear Tina, I just wanted to take a few minutes and tell you how much we enjoyed our trip to Korea. Everything was wonderful and we had a great time! The tour guides in Seoul (Charley and Chul Lee) and Busan (Kim) were fantastic and very knowledgeable. The hotels were perfect and everything worked as planned on the itinerary. Thanks again for setting up a wonderful vacation we will remember forever! If you need more details, i am happy to write more about our experience. Best, Michael Meier

NLT-140612-LK38309 [Jun 23, 2014]

CLICK TO SEE THIS ITINERARY.

Hi Lillian, • We have just returned to Singapore this morning 5 plus after a memorable trip to Korea. • Thank you for your patience and attention to details throughout the process. I realize we have corresponded more than 60 emails between us due to my many requests! Yet you took the trouble to answer everyone of them and make sure most of my requests were acceded. Not to mention how you helped with the last minute cancellation of my husband participation in the tour. My sincere thanks to you. • • We also would like to extend our appreciation for the excellent service provided by Mr. Young throughout the trip. • He was very knowledgeable about Korea, educating us in many aspects of the country. We learnt a lot from him. • We had many difficult requests especially in our meal requirements, but he also took trouble to ensure we always had what we wanted and at the same time tried all the various Korean delicacies. • He was very flexible with the tour timing even accommodating our request to late night shopping. • Mr Young always ensured that my parents and daughters are well taken care of throughout the journey. At the end of the trip, all of us were like friends! • I would not hesitate to recommend him to anyone who wishes to tour Korea in free and easy way. • If there is any blemish for the trip is that I would not recommend Pacific Hotel. The location is quite good however, the room is too old and small. The service at front desk is also not that fantastic. Anyway that is not a big deal. I would just like to say a big thank you to all at Novaland and I would definitely use Novaland again for my future tours. Thank you! I would reply you on the refund issue in a separate email. Thank you for your best effort on the refund. Rgds/ Po Lin

NLT-140412-TK36819 [Jun 21, 2014, from America]

CLICK TO SEE THIS ITINERARY.

Hi Tina, Sorry for not getting back to you sooner. I had not noticed your email. I would like to say that our experience in South Korea with Novaland exceeded our expectations. All of our guides were excellent, friendly and knowledgeable. Everything was just wonderful. We talk about our trip all the time and remember everyone with great fondness. I will not hesitate to use your services in the future as I hope to return again someday. Thanks so much for everything. Keep up the good work. Best Regards, Carmen Betancourt and Ellena Ruiz

NLT-140605-JK35834 [Jun 11, 2014]

CLICK TO SEE THIS ITINERARY.

Hi Peggy, Thank you for arranging the tour despite our miscommunication. We had a good time and was glad we have a private tour which gave us more flexibility. It was unfortunate we hit the long holiday weekend and so spent much time on the road and the tour guides had to go home late. Thank you once again!

NLT-140515-TK32124 [Jun 3, 2014, from America]

CLICK TO SEE THIS ITINERARY.

Yoon, our tour guide/driver was the best! He was always on time, courteous, always very enthusiastic, had good knowledge and information on places we visited, he seemed to know people all over the country. He was an excellent interpreter whom we used to interact with non English speaking Koreans we met. We saw all the places we wanted to see and didn’t feel rushed. Yoon always had a good place for lunch that featured the local areas foods. The Pacific Hotel was at least a 5 star establishment. Great location, extremely courteous staff, wonderful rooms, very good breakfast. The Concorde Gyeongju was a 2 star or lower, although the staff was courteous, the hotel is outdated and extremely run down, no air conditioning, very little maintenance or upkeep apparent. The Daegu Inter-Burgo was probably a 3 star The Haeundae Grand Hotel was probably 4 star, was very nice and in a good location. Very good breakfast meal. We would highly recommend NovaLand Tours to others based on our experience. We appreciate your (Tina’s) arrangements in making this a perfect trip. I feel we definitely got our money’s worth. 2. Where can we improve to be better and stronger? Better hotel selection in Gyeongju.

NLT-140430-TK34839 [May 28, 2014, from America]

CLICK TO SEE THIS ITINERARY.

Dear Tine,Thank you for all your hard work.To say that we loved our trip would be and u deer statement.My daughter Joy and I had a life time of memories.Living here in Hawaii I have many Korean friends.I know the can be loud and pushy,and always have druama in their lives,but once your friends,forever friends. joy and I did more than the trip allowed,we went to the theater,out to dinner with Koreans we met,stayed another 2 days to enjoy the mountains and ocean. Thank you again for making this 80 year olds dream come true. Rose Meece Joy Marr mom 1. How is our service throughout your tour from any aspects you feel? Over all my Mom & I were very lucky- we had a guide to ourselves many days, and the other couple we joined up with was great fun and good company –so with only 4 of us...it was a pleasure It would have been nice to know I was arriving during a big big holiday week… and that the travel would be a bit longer due to the traffic!! Not that it would of made me change but just to know and expect it Tina and staff kept track of our tour and our end of trip shuttles, and tried to find alternative tours in other parts of the country for us..when we were on our own 2. Such as our travel consultant, tour guide’s-other than a few small times that the language barrier got in the way I felt the service was very good. drivers or others’ attitude; hotels,- I really liked the Pacific Hotel.. it was the best mix of quite, calm and good service with helpful and quality staff. The Grand Hotels in Busan & Jeju were too big and not as warm tho Jeju was very welcoming and tried hard to be helpful, shuttles were organized and on time. Transportations- our driver for Busan was not very helpful or talkative- but our guide “joy” was very good- this day was very long too due to Budda’s birthday I wanted to end early but it was hard to get the guide to understand that it was OK to cut our tour short –it was what we wanted… even though it was not how the day was scheduled..another cultural & language barrier thing- they wanted to be sure we got our tour and they did it right but we were sooooo tired…. Transportations for the most part all went well, I enjoyed the KTX very much, and the subway and even long distance buses… local people were helpful with taxis and bus fares-plane to Jeju was good flight and easy on & off at the airports scenic spots’ arrangement; and any other words you would like to say to me. I enjoyed the history though out the tour- the DMZ was much more interesting than I thought it would be, and the temples & traditional villages were great. We ate Korean every day and I really enjoyed all the meals… OF all of them –the Pacific Hotel has the best breakfast buffet- mostly all Korean foods 2. Where can we improve to be better and stronger? I was not excited about the last minute stop at the cosmetic place… it had been a very long day –we were all in agreement that we were done and ready to go back to the hotel, but no… our Guide Chul did not know how to get to the location and was surprised himself… not sure why this was added last minute… 3. Any other valuable comments, travel experience and happy moments you may have. Travel was pretty easy, through out the country, locals were truly friendly and generous- I really liked seeing the Budda temples on Jeju and in Seoul

NLT-140512-YK37784 [May 21, 2014, from United Kingdom]

Dear Joanna. The trip to Busan was excellent. The transport, my tour Guides (Chool Kyun, Kim and Tai hoon Kwon) were efficient and caring. The programmes were very good. I seem to remember mentioning to you that the tours seemed a bit expensive; I had not appreciated that the guides were personal drivers; I had expected to be on some sort of bus but instead, we had a private personal service that explains the cost and it was worthwhile. The Indy Guest House was good and I enjoyed the experience with the young people who were there. The girls at the desk were delightfully friendly and helpful. The experience was much better than what I would have had at a standard American Hilton and really the costs were small. Everything was clean and well organised: I like making my own breakfast! Joanna dear, thanks for organising the trip: it was just what I wanted. I will bear you in mind if I make another Far East adventure. Keep me informed of any particular holidays that Novaland may be offering. Love REG

PREW
1
...
122
123
124
125
126
127
128
129
130
...
144
NEXT