Novaland Tours Travel Reviews, Tour Reviews, Testimonials

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NLT-150616-ZK53131 [Jun 18, 2015, from America]

All my days in Seoul have been wonderful. Great job

NLT-150515-CJ54186 [May 26, 2015, from America]

Hi Cindy, I have arrived back in Tokyo. Everything has been very nice so far. I just have to tell you about my hotel rooms in general. When I arrived on the 15 and I checked in at the Shiba Park hotel, they told me "Your reservation is for a double but we don't have any of those rooms available, we can give you a big single room" so I said that would be fine as I am just one person. However, I didn't realize they put me in a smoking room. At first I thought all rooms have an ashtray because smoking is allowed almost everywhere here in Japan, but now I realize they actually have non-smoking rooms. I don't smoke, but the smell from other rooms was getting into mine. Today I checked in again at the Shiba Park hotel and this time they did put me in a bigger room with a bigger bed and it is no-smoking room. The difference is remarkable. So I just want to say that I'm disappointed that I had to spend my first three nights in Japan breathing second hand smoke, which is more damaging. There is nothing I can do about now and I just feel frustrated. I wish I would have I known better to demand what I had requested. I am very happy with my room this time. It doesn't smell like cigarette at all. I didn't know better the first time or I would have asked to be changed to a non-smoking room. I was naive and didn't know. The room in Osaka also smell like cigarette, but they had an air purifier in my room so I kept it running all the time when I was in my room. Kyoto also had an ashtray in the room, but again I thought "maybe this is the way all hotels are because almost everybody smokes here". I also kept the air conditioning on to make the smell go away. I did the same thing in Fuji, just kept the air conditioning running and I opened the window too. No complains in Takayama. They gave me a non-smoking room. In general my rooms have been nice and clean. It's just that I wish I would have known better to make sure I was always put in a non-smoking room. Breathing second hand smoke is very damaging to one's health. I feel so bad this happened. Lack of experience :( Sent from my iPhone

NLT-150509-VJ58250 [May 22, 2015]

Hi Doris, Sorry for the late reply. Was catching up with my work after my holidays. I did enjoy myself in Japan, the guide was very good and helpful as well.

NLT-150422-CK50809 [May 13, 2015, from America]

CLICK TO SEE THIS ITINERARY.

I am go back to work on Friday, I am sleep all day on Thursday, then next day go back to normal. Tell Mr Sonny thanks so much for he hard work. Did you learn any thing while on the tour with .? What about Osaka? Did You able to get anything there? We all enjoy the tour very much, Our plan to next year Korea cherry blossom. Beginning of Apr 2016, about 13days 11night, This time maybe 16 to 24 person Dont forgot to give me your email Love Trang

NLT-150404-YK53874 [Apr 26, 2015, from Australia]

Dear Joanna, Thank you for organising a wonderful holiday for us. We thoroughly enjoyed seeing the sights, learning about the history of South Korea and eating delicious Korean food. All of the guides were excellent, and each had their own strengths. Mr Lee (Day 1 & 2, Airport transfer and Suwon Tour) had great local knowledge. From the moment he picked us up at the airport he was sharing information on what to see and do while in Seoul. Jeff (Day 3, Seoul tour) was eager to show us the sights and be our personal photographer. Joy (Jeju Island) was friendly, helpful and encouraged us to climb mountains as she knew it would be worth the effort. Despite having such a large group she took the time to talk to each of her guests, making them feel welcome and catering to their needs. Mrs Kim (Busan and Gyeongju) was kind and willing to make adjustments to the schedule when requested or if she saw something that would interest us. We liked the variation of group sizes also, with some days just us and others in a larger group, this really helped to make each day different from the last. Thank you for organising all of our transfers, even these people seemed to go above and beyond to share their knowledge of Korea and history with us in the little time we spent with them. The accommodation throughout our stay was incredible. The service was excellent and all of the staff had at least a basic grasp of English which was extremely helpful. The rooms were all immaculate and far more luxurious than we would have expected. We had a fantastic time in South Korea and will definitely be looking at Novaland for our next holiday in Asia. We will be recommending you to anyone else that is travelling throughout Asia in the future. Thanks again, Ashley & Hayley Boardman

NLT-150412-ZJ54675 [Apr 21, 2015, from United Kingdom]

Yes the tour was good thank you. Not as much walking as I thought as lots of stops and waiting for people to catch up all the time. Thank you so much for booking all my tours and trains. Upset I missed the blossom so may have to come again soon Kelly xx

NLT-150403-ZJ55585 [Apr 16, 2015]

We had a good time on our tour, we just had a few hours to tour around kyoto, we were only able to visit few places, our tour guide was not really a local guide living in japan so she does'nt have much knowledge on the sites that we visited, she did not explain very well the historical background of the sites that we went but she was overall friendly, helpful and nice. Thank you very much for your help.

NLT-150329-CJ55473 [Apr 9, 2015, from Australia]

Dear Cindy, Thank you for your email. First of all, we are really satisfied with the overall service we received. Travel consultant is great, tour guide and driver is also helpful although English are limited that creates certain difficulties for us The scenic spot is fabulous, we really enjoy taking photos of “sakura”. The fact that within the tour, we still have private time to travel within the city by ourselves is a plus, we have time to explore the city, get to know the local people and their living style more. This is a plus. On our last day, we are able to find our driver is fantastic service provided by you. I would like to see more dynamic tour arrangement in our itinerary, such as on the day of kyoto and tokyo, for each city, all we do in one day was cherry blossoms and pagodas, we would like you include more activities that we should see. Although, we want to see cherry blossoms and wish to travel there, we are tourist and still need more advice from you. We love the hotel, food that you arrange for us. They were fantastic. Thank you. Kind Regards,

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