NLT-171219-BJ92682 [Jan 23, 2019]

NLT-180304-HJ95160 [Jan 23, 2019,  from America]

NLT-180328-DJ88760 [Jan 23, 2019]
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We are all enjoyed Japan tour and vacation. Thank you very much. God bless you. You can use our group picture whatever way you like to benefit your business. Your management was and is fantastic. We are happy to have you as a group planner. Facinating job you have done. 9 out of 10. 


Siva, God bless you. We wish you to retain our planner for next trip. 
Hansa and I are in San Francisco ( our neph.ew family live- my elder brother son ) for 5 days before reaching to Chicago. Chicago is our home teaching on 16 April. Once again thank you very much for your effort. All were pleased.  Once again thank you.
NLT-180408-EK78934 [Jan 23, 2019,  from United Kingdom]
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Emma,

Thank you again for afantastic holiday. I will sort out the photos and send them to you. I am backusing my other e mail address, downing662@btinternet.com, so any other emails could you please send there? 

 

I will go onto TripAdvisor and give you a great review, also I have a friend coming to Japan on asimilar cruise next year and I will give your name to her so that you can planher trips. 

 

Thanks again,

Lynda


1=poor, 2=fair,3=good, 4=very good5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 5

 Emma was fantastic as we were not an easy group to plan for as we like more unusual experiences. She was always available and when we did have a few issues she dealt with them straight away. I have recommended her to other people and will continue to do so

Tour Guides

Command of English

 4

 

Knowledge of Subjects

 3-5

 Most of our guides were very good but we did have issue with one, who we marked with a 3. The guide we had for our day in Tokyo was an outstanding 5. Most though we're a 4.

Ability of Explain

 3-5

 Reasons as above. 

Attitude

 3-5

 Reasons as above. Mostly a 5, they were very respectful but also great company and made our days very interesting.

Flexibility

 3-5

 Reasons as above but most guides I would score 5 for this. We were an older group and some days became tired but our guides were very good at adjusting the days to suit are needs. 

Drivers and Cars

 5

 Very good drivers, the vehicles were clean and the drivers were always on time during our various stops in a day to pick us up.

Hotels

Location

 

Comfort

 5

 

Sights or Activities

Worthiness of Visit

 A very enjoyable trip, where we were able to experience a wide range of locations, culture, food and meet some interesting people.

Meet Your Interests?

 5

 Very much so, our trip was very well planned by Emma. The guides did change some  aspects of the days if the thought we would be more interested in other things when they met us, which would be difficult for Emma to do.

Too Tight or Too Loose?

 4

 I would say that I had over planned some of the days and we did leave some things out, which we were happy to do. It was a long holiday as we had been in China beforehand and towards the end we had seen enough shrines, temples and steps but that was down to my planning and no fault of Emma's. I underestimated the amount of travelling and walking involved. Having said that we had a wonderful holiday that we all agreed we would never forget.

Meals

3-5 

 Purely down to personal taste. We loved the fact that we ate local dishes and the guides made good choices, some meals we liked more than others. Part of the whole experience was trying different foods and meeting different people which I gave a 5 for.

Public Transportation (train, flight, cruise, etc.)

 5

 We were on a cruise ship so that made life more difficult for your guides but we always managed to leave the ship within a reasonable time.

Any Other Aspect

 

The first 2 days in Kobe we were not happy with the guide and Emma changed her for us.

 Seoul, less interesting than Jeju-do or Busan. All the guides were young ladies and great fun.

Shimizu, we loved the tea picking, it was fun and the Tea Manager was very interesting.

Tokyo, she was the best guide, she was well prepared and took us too a fantastic lunch, we had such a good day with her.

The second day in Kyoto was better than the first and so was the guide.

Nagasaki, an interesting day with a larger group but the guide managed well.

Aomori, the best day for seeing Cherry Blossom and we lived the picnic. A very knowledgeable male guide. After talking to the group he changed on stop and took us to see a sword smith, which was such a highlight for us. 

Nikko, a terrible morning of rain and traffic but the long journey to Nikko Toshogu Shrine was worth it as it was beautiful and so was the countryside, so different from other areas of Japan. Our guide was very entertaining during the long drive.

Overall Score of the Whole Package

 5

 I give an excellent because overall we had such a wonderful time and saw such interesting places over a short period of time. We also enjoyed meeting different people and eating the food even though I am not a big fan of tofu but at least I have tried it!

 

 



NLT-180414-VJ86795 [Jan 23, 2019,  from America]
Thank you so much for setting up such wonderful tours for us.
With one exception the guides were great, flexible and easy to work with.
The younger guides like Son and Scent were a little better with the English but it was never an issue with any of the others.
NLT-180414-QK98288 [Jan 23, 2019]

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 

​5

 

Tour Guides

Command of English

 

5​

 

Knowledge of Subjects

 

​ 5​

 

Ability of Explain

 5​ 

 

Attitude

 

​3​

 

Flexibility

 

​3​ ​

 

Drivers and Cars

 

2

 

​The car was dusty and not well kept. ​

Hotels

Location

 

4​

 

​Arranged by client.​

Comfort

 

​ 5

 

​ Arranged by client.​ ​

Sights or Activities

Worthiness of Visit

 

​ 5

 

Meet Your Interests?

 

​ 5

 

Too Tight or Too Loose?

 

3

 

Meals

 

​3​

 

​Wanted to try some raw seafood but driver ordered vegan (which was okay) but effort could have been better to fulfil the client's request.​

Public Transportation (train, flight, cruise, etc.)

 

​N/A​

 

Any Other Aspect

 

N/A​

 

Overall Score of the Whole Package

 

​4

 


NLT-180415-EJ93219 [Jan 23, 2019,  from United Kingdom]
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Dear Emma,
We are enjoying the tour very much. We are in Mt.fuji now and returning. I spoke to my group and quite happy with the guide. Little concern may be quality of the lunch.
Thanks Emma.

NLT-180416-EJ94267 [Jan 23, 2019,  from America]
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Emma:

The tour was great. You can send the refund to my PayPal account, which is under my email.

Thanks.

Owen
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