NLT-190623-BJ110956 [Jun 24, 2019]
Hi Bruce! We had a great time today! Tiring but great! Thanks much for the gifts!
NLT-190622-JJ109444 [Jul 2, 2019]
Thank you so much Novoland Tour and ro you Lily for your untiring and great service to accommodate all our queries and needs. 
Indeed, you did a great job for us to experience and really enjoy Japan its best as we expected. 


We've really enjoyed our itinerary and we've had so much fun and adventures. 


Kindly send our regards to our Friendly and Very Accomodating tour guide (is it Miyamoto?sorry if we can't speak her name correctly) in our first day to guide us in our City tour in Sapporro. 


Thank you so much! 
NLT-190621-RJ113976 [Jul 1, 2019]

NLT-190621-MJ113647 [Jun 24, 2019]
Dear Melody,
We have had a very good time today and I really enjoyed the shibori class. Now I have to remember how to do it!
Thank you,
Mahani

NLT-190616-YK112627 [Jun 20, 2019,  from Australia]

NLT-190616-EK108388 [Jun 21, 2019,  from America]
Hi Emma,

We are having a wonderful time in Korea! Our tour guide Fred is amazing! Very knowledgeable and accommodating to our needs. I am very glad to have him here to take us around Seoul.

Thank you so much for following up.

Thanks,

Sokhany
NLT-190615-BJ112712 [Jun 23, 2019,  from Ukraine]
Everything is well organized, running on the tours non-stop
NLT-190614-ZI111762 [Jun 17, 2019,  from America]
Both of my guides (Thailand tour) are so very smart and very accommodating!!!
NLT-190612-VJ107591 [Jun 20, 2019]
Hi Doris,


So sorry I did not get back to you earlier.
1 word to describe the trip. Awesome.  Was very customised and Mr Ota was a superb guide.  If you were to ask me to rank him from 1 to 10 ( 10 being the best), I will give him an 11 or 12.  He was very considerate, very thoughtful and went beyond his duty to ensure that we were all safe and comfortable.  I strongly strongly recommend him to all other customers who will go to Hokkaido for visits.   Due to my knee issue, he ensure that I did not have to climb much stairs and was very patient with us when we took too long time at the shops or even coming up/down the stairs.   My mum forgot her high blood medication and he was super concern, coming up to check on us to make sure we were ok with the nurses and that we could communicate with them the issue.  


He gave very good recommendation to us for lunch time meals.  The crab at the central market we visited was even better than Kani Hokone.  Over all, was a fantastic trip, well designed and sufficient time for rest.  Thanks Also to your Doris, for making this trip so memorable and enjoyable. My mother had a very enjoyable time as well.


Anyhow, good trip. Thanks for helping with the planning.


regards


elaine
NLT-190607-EK109805 [Jun 12, 2019,  from America]

Hi Emma, 

We have had a wonderful time in Seoul.Harry is a great tour guide -- he has been very accommodating! Today wasfantastic -- the Leeum Samsung Museum was great and we ate lunch in GwangjangMarket. Based on our experience here in Seoul, we would like to remove theSeongeup Folk Village in Jeju and spend more time at Seongsan Sunrise Peak orthe Manjave Cave. In Busan, we are also thinking of removing  BIFF Squareas well so we can spend more time at the other sites. 

 

Thank you so much Emma. -Shelly

 


NLT-190606-VJ112347 [Jun 13, 2019]

NLT-190605-BJ113446 [Jun 5, 2019]
Thanks! Safely in Odawara Hotel now, a nice trip.
NLT-190602-ZK92672 [May 27, 2019,  from America]
Thanks so much for all tour help. It was great to work with you. 
NLT-190602-MJ111038 [Jun 6, 2019]
Everything went well Melody
NLT-190601-XJ101186 [Jul 31, 2019,  from United Kingdom]
Thank you for your hard work in helping us with the holiday as it exceeded our expectations.

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 5

 consistent good service

Tour Guides

Command of English

 4

 Almost perfect!

Knowledge of Subjects

 4

 Familiar with all tours

Ability of Explain

 4

 Some English speaking not clear

Attitude

 5

 Very enthusiastic

Flexibility

 3

 rigid programmes but to be expected

Drivers and Cars

 5

 Coach drivers very good.

Hotels

Location

 5

 all good locations

Comfort

 5

adequate sized rooms

Sights or Activities

Worthiness of Visit

 5

 

Meet Your Interests?

 5

 good mixture of history, culture and sightseeing

Too Tight or Too Loose?

 5

 Busy as expected

Meals

 4

 limited breakfast choice

Public Transportation (train, flight, cruise, etc.)

 4

 Train to Kobe confusing

Any Other Aspect

 4

2 Kyoto Hotels had the same name near station which was confusing. The 2nd one was not yet open.

Overall Score of the Whole Package

 4.5

 



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