NLT-161110-EK75235 [Jan 23, 2019,  from America]
Hello Emma!!! I can honestly say this has been one of our best trips so far! Novaland is awesome! The well thought of and planned tour itinerary, the informative and very accomodating/nice tour guides( we especially enjoyed Mr. Jacky in Seoul & Mr. John in Busan) ,  the endless delicious korean food, the fun activities( best was the trick museum, kimchi class, korean memorial, samsung d light and the Haedong Yunggungsa Temple in Busan),  the comfy hotels and transport , everything was spot on! EXCELLENT ALL THE WAY!!! Thank you for making it special for us. Ok we will work on the 40 pics but some of the ones we want included are in the camera. If you can give me another 2 days to send it to you that would be awesome.

We hope to utilize Novaland again in the future for iur trips! We re already spreading the word to our friends regarding your awesome service. THANK YOU Very  MUCH EMMA & NOVALAND!!! Feel free to use our comments and reviews for you on your website! 

Jen

Correction to my prior email, MR. YOUNG in SEOUL. Thanks!



NLT-161228-ZK74695 [Jan 23, 2019]
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Hi Lynee,

 

Thanks so much for the offer to do up a photo flash for us. However, it isnot necessary, thank you anyway.

 

Below are our comments.

 

Oh, by the way, thank you very much for the parcel of stationery andcoupons.

 

Warmest regards,

 

Dora

 


1=poor, 2=fair,3=good, 4=very good5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 4

 

Tour Guides

Command of English

 4

 

Knowledge of Subjects

 4

 

Ability of Explain

 5

 

Attitude

 5

 

Flexibility

 5

 

Drivers and Cars

 5

 

Hotels

Location

 4

Booked on our own

Comfort

 4

 

Sights or Activities

Worthiness of Visit

 5

 

Meet Your Interests?

 5

 

Too Tight or Too Loose?

 5

 

Meals

 5

 

Public Transportation (train, flight, cruise, etc.)

 Took subway and cab only once each

Any Other Aspect

 

 

Overall Score of the Whole Package

 4.5

 

 



NLT-161222-MK78087 [Jan 23, 2019]
Oh yes. We enjoyed ski resort. Weather is freezing cold. We left resort around 3:30pm. And on the way back to Seoul now. It's traffic in high way                        

Mr. Young very nice. Just like you


Thank you for your email. Yes definitely we super, extremely  enjoyed Korea. Thanks especially to you & Mr. Young who really took very good care of our family. He always went the extra mile to give us more than what we needed. We have nothing to complain. We are full of happy memories from Korea.  2017.1.10

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 5

 Attentive & quick to reply 

Tour Guides

Command of English

 5

 Very good! 

Knowledge of Subjects

 5

Especially in sharing Korean War history & Korean culture

Ability of Explain

 5

 Clear

Attitude

 5

Very Patient; volunteers to take our pictures all the time; arrives on time always

Flexibility

 5

We have no problem with waiting in line. Good timing always & fixes schedule to avoid traffic.

Drivers and Cars

 5

Drives safely. Car clean & in good condition.

Hotels

Location

 NA

 

Comfort

 NA

 

Sights or Activities

Worthiness of Visit

 5

 

Meet Your Interests?

 5

 

Too Tight or Too Loose?

 5

 Perfect! 

Meals

 5

 The best! We ate different variety of Korean food in various locations. Reasonably priced food

Public Transportation (train,   flight, cruise, etc.)

 NA

 

Any Other Aspect

 

 

Overall Score of the Whole Package

 If there is a higher  score, we rate it a 10!!!



NLT-170108-NK79011 [Jan 23, 2019]
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Many thanks for the tour, Nick. We enjoyed it very much. 

We are looking forward to receiving pictures.

Kind regards,
Alexei

NLT-170308-FU81678 [Jan 23, 2019]
Hi Alice,

I got back home yesterday and i do enjoy my trips to the fullest. i will send the photos to you as soon and your feedback as well. thanks for everything. 

regards,
Wilson. 

NLT-170313-EK72629 [Jan 23, 2019,  from America]
Hi Emma,

We had a great time in Busan with Joann yesterday, and a great time in JeJu Island with Laura today!

Both days were fantastic!  We were able to see all of the places on the itinerary,  and eat all of the great food!!  Black Pig Belly Fat and all!!!!  All kinds of kim chee…what an experience…we look forward to all of the other day tours.

Tomorrow is Seoul, and we are also looking forward to that!  Don’t know if Seoul can beat either Busan and JeJu Island!!

Great ladies and bus drivers…we are very, very HAPPY!!!

Mahalo,

mm

NLT-170604-LK81692 [Jan 23, 2019,  from Luxembourg]
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NLT-170619-VJ84444 [Jan 23, 2019]
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