NLT-170618-BK82850 [Jan 23, 2019,  from America]
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We had the best time in South Korea! Our guides, Young (Seoul) and Vicktor (Jeju Island) did a fantastic job! They were so accommodating to my 80 year old mother. It was a trip to remember!
NLT-170725-JJ80780 [Jan 23, 2019,  from America]
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1=poor, 2=fair,3=good, 4=very good5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 5

 VERY attentive, always ready to answer even the stupidest questions. Very knowlegeable. Great organizer.

Tour Guides

Command of English

 

 

Knowledge of Subjects

 

 

Ability of Explain

 

 

Attitude

 

 

Flexibility

 

 

Drivers and Cars

 5

 He did everything he could to make sure our crazy itinerary worked out. Made good suggestions, though a bit talkative at times.

Hotels

Location

 5 for all hotels/Ryokan except- Breezebay -Matsushima  3

 We were consistently impressed by most of the places we stayed.

 

Breezebay was too far from the coast for an easy stroll in the evening. Steep climb up from town. Expected us to grill our own dinner outside (we did), but food provided was excellent quality.

Comfort

 5

 

Sights or Activities

Worthiness of Visit

 5

 Everything was great. Lake Ashi was total rainy unfortunately (not your fault). Rauf suggested a few other things that were also great.

Jiguokudani  Was fabulous!

Meet Your Interests?

 5

 Met or exceeded expectations.

Too Tight or Too Loose?

 5

 Most days were just perfect for us. Things were tight, but that's how we wanted it.

Meals

5 except for

  Breezybay 3

Almost all places were superb.

I BarBQ every weekend at home.  When on vacation, I do not need to cook for myself.

Public Transportation (train, flight, cruise, etc.)

 4-5

 Trains on time perfectly. Japan rail system is amazing. Just a lot of up and down with suitcases.

Any Other Aspect

 5

 Novaland, especially Lily did a wonderful job of putting together a most difficult sightseeing tour.

 

Lily- Photos to follow. I'm sure Rauf has already sent you some,but I will send more. As a professional, I shoot images in RAW format, so itmay take a week or two to process my approximately 2000 photos.  Fear not,they will be forthcoming.  Thanks again for your consistently greatattention.

Wolfgang & Francine Kurth


NLT-170708-EJ85672 [Jan 23, 2019,  from Canada]
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Hi Emma,

 

Sorry it took so long to reply to thisemail.

I could not open my email on my cell phoneat the airport so we did not know the meeting place.

We took taxis instead.

 

Thank-you for setting up our tour.

It was well-planned and went smoothly.

Everyone had a great time in spite of beingvery tired towards the end.

The tour guides in Kyoto and Hiroshima werevery knowledgable.

We learned a lot about the history andculture of Japan.

 

Best regards,

Cecelia


NLT-170811-RK86063 [Jan 23, 2019,  from America]
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NLT-170803-FK84069 [Jan 23, 2019,  from America]

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 5

 

Tour Guides

Command of English

 5

 

Knowledge of Subjects

 5

Young and Jade knew their history very well.

Ability of Explain

 5

 

Attitude

 5

 

Flexibility

 5

They always adapted to our changes.

Cars

 

 

Hotels

Location

 5

 

Comfort

 4

Hotel in Gyeongju not that comfortable.

Sights or Activities

Worthiness of Visit

 5

 

Meet Your Interests?

 5

 

Too Tight or Too Loose?

 5

 

Meals

 5

 

Public Transportation (train, flight, cruise, etc.)

 5

 

Any Other Aspect

 

 

Overall Score of the Whole Package

 5

Young took great care of our family!


NLT-170901-NK82387 [Jan 23, 2019,  from Canada]
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Thank you Nick – our group very much enjoyed the tour. I would like to commend the excellent tour guide. She is very knowledgeable, friendly and provides very good service.

Jost


NLT-170902-NK87567 [Jan 23, 2019]
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NLT-170905-YK76693 [Jan 23, 2019,  from America]
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Emma I wanted to write and thank you and your team for a great pilgrimage. Everyone was touched by all the sites and attention to detail
Our tour guide Ms Bonham did a great job giving us so much info on sites and all her pre work really showed. We would surly request her again if we have s. Hence to go again. We feel like we really got our money's worth.
The drivers did a wonderful job getting us around and a wonderful bus with lots of room
The hotels after the first one were all so good
We really liked the variety of food that we got each day Ms Bonham had such a great meal planned scheduled no two meals were the same
Thanks again to you and your company I was worried at first because I've never used a company that built to our plans usually they have a itinerary already set
Your team achieved getting all my ideas in plus so much more that all tied in to our Catholic pilgrimage
Thanks again for rewarding us so well with memories forever
Paul Neault and all 20 other pilgrims with me thank you
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