NLT-160503-BK68225 [Jan 23, 2019,  from America]
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NLT-160501-QJ66678 [Jan 23, 2019]

NLT-160425-ZK66417 [Jan 23, 2019,  from Australia]
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NLT-160420-EJ67609 [Jan 23, 2019]
Hi Emma

Thank you for the offer to do a flash show for us.

As we will be doing our own slideshows for this trip, i  will skip this offer. Our grateful thanks to your designer
for offering to do this

I will let my good buddy fill up the form and other comments

Once again, on behalf of all our members, thank you very much for your assistance and guidance during our recent tour

with best wishes

yeo eng seng

1=poor, 2=fair,3=good, 4=very good5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 5

 responsive and efficient

Tour Guides

Command of English

 4

 

Knowledge of Subjects

 4

 

Ability of Explain

 4

 

Attitude

 4

 

Flexibility

 4

 

Drivers and Cars

 3.5

 driver tends to use phone sometimes whilst driving

Hotels

Location

 5

 

Comfort

 4

 

Sights or Activities

Worthiness of Visit

 4

 

Meet Your Interests?

 5

 

Too Tight or Too Loose?

 5

 ok

Meals

 4

 

Public Transportation (train, flight, cruise, etc.)

 5

 timely

Any Other Aspect

 

 no futher comments




NLT-160417-EK65585 [Jan 23, 2019,  from Australia]

Just had an amazing 6 day holiday in Seoul courtesy of Novaland tours. We are a party of 5 adults and 3 young children and contrary to general expectations (when travelling with small kids) we had the most stress free and yet eventful time in Seoul. All this wouldn't be possible if not for Mr. Young's genuine service and attentiveness throughout the tour, he made our private tour with Novaland felt 'personalised' indeed!

Mr. Young had to cater for a wide range of age group (from 2 to over 60 years of age), but he did this by effortlessly and patiently adapting to our individual needs whenever and whatever they may be. Throughout the trip you can just sense his bona fide desire to make all of us experience the very best of Seoul in terms of culture, landscape and of course culinary diversity (the last bit is debatable as food is predominantly Kimchi-based). 

He is always a few steps ahead ensuring we had a completely stress free holiday. Even my parents were very impressed with his politeness and willingness to help which stems from his Confucianism ideology, a rarity in this day and age. 

All in all, a fabulous tour of Seoul made exceptional by Mr. Young's service (its the little things that count most).

Many thanks also to Emma Chen for the pre-tour organisation, she is always available to make suggestions and answer questions 24/7.

Visited April 2016

NLT-160411-EK53699 [Jan 23, 2019,  from America]
Emma --We are safely at home in Baltimore. I wanted to thank you for a really great tour of Korea. In every respect, we were very pleased with the tour and the arrangements that you made. All of our guides were excellent and very interesting people. We really enjoyed the opportunity to get to know them. I would be very happy to provide an endorsement of the services provided by your company should you wish me to do so. Thank you, again. David Daneker
NLT-160616-BK65548 [Jan 23, 2019]
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6.17  早上

Hi Bruce,

I was so tired last night because we woke up early and went touring afterwards that's why I wasn't able to reply. Yesterday was so fun. Mr Young is very helpful. We are enjoying everything so far! The hotel is perfect and beautiful. Excited for our tour today. I will update you again later. :)

6.17  晚上

Hi Bruce, 

Just ended the day. We are back at the hotel! Yes, Mr. Young is awesome-- he is funny too. Haha! Very pleased with our tour so far. Many thanks for the help! We love Korea already. 

7.1 

Hello Bruce, 

Sorry I took long to reply. Yes we would love that. You may also post the pictures on your Facebook page. :) 

Please wait for our photos. I will compile them and send the link to you so you can download them. 

Thanks very much!

Best,
Zazza


NLT-160608-YK70609 [Jan 23, 2019,  from America]

Hi Joanna,

   We left Korea and traveled in China for a week, then flew to Europe where we are now, so still on the road.  I did want to tell you that Young was simply terrific.  All of us enjoyed him as a guide and we felt him become part of our family.  All of our needs were taken care of and he was knowledgable and helpful at every turn.  He gave us many insights into Korean culture, history, and present day living that we could never have obtained in any other way.  And the food!  He knew exactly where to take us and we experienced many different wonderful cuisines.  All in all, it was a fantastic experience and it was due to Young. 

 

We do have pictures to send and are gathering them.  We have some for Young also and have sent some to him, but others will follow soon.

 

We will definitely recommend Novaland Tours to our friends and we loved every minute of our time with Young and Korea.

 

Score of 5 in all categories.

 

All the best,

   David and family.


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