Sorry this email come to you late.
Its been a hectic 4 days since I arrived and it seems like I am on a flight every week till the end of the year.
Wanted to say a big thank you for all the micro adjustments you made to accommodate my flights and dates etc.
Very impressed by you and your team on ground and we had an amazing time! I had a few hotel GM friends call respective colleagues and got some amazing upgrades and special local dishes to try….
Best wishes
Dharshan
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 | Melody was very helpful | |
Tour Guides | Command of English | 4 |
|
Knowledge of Subjects | 4 |
| |
Ability of Explain | 5 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars |
|
| |
Hotels | Location | NA |
|
Comfort | NA |
| |
Sights or Activities | Worthiness of Visit | 4 |
|
Meet Your Interests? | 4 | Niko was not worth visiting. The falls wasnt spectacular either | |
Too Tight or Too Loose? | NA |
| |
Meals |
|
| |
Public Transportation (train, flight, cruise, etc.) | NA | Melody provided travel directions | |
Any Other Aspect |
|
| |
Overall Score of the Whole Package | 4 |
| |
I arranged travel for my family to Japan and worked with Cindy of Novaland Tours in arranging every detail of the tour. I got the best advise from her and a real customized tour for us. The experience turns out to the best and making us want to come back to Japan again. Cindy's professionalism and attention to details made the difference for us on this experience. Even the tour guide that we had, his name is Rauf, gave us an exceptional service.
Cindy is simply the best!! Thank you so much!
Hihi,
thanks for the fantastic arrangement for the transport and the Drivers.
We have enjoy the trip.
Dear Mona,
I wanted to thank you and Nobu for the wonderful 2 days in Osaka and Kyoto.
Nobu was amazing, and she was very kind and patient in accommodating our needs. My Mom lost her hearing aid and Nobu so kindly went back to various stops, and helped us look for it.
She was very knowledgeable and really wonderful.
Thank you again.
Sylvia
Alex was a greatguide! We had a great experience on our first day. I was so happy to havesomeone pick us up at the airport after flying so long.
In Phnom Penh: Lee is a very nice guide!! (Although difficult to understand at first, but we’ve gotten used to his accent $9{R]_)R31DF0Y7OA3.png)
) He is very knowledgeable and has some interesting and sad stories of growing up here under the Khmer Rouge. We are having a free day today which is nice to relax a bit. Thank you!
Thank you so much to Novaland who was arranged my holiday while in Hokkaido.
All travel schedules are professionally arranged. Special thanks to private tour guide Mr. Lucky Ando, took us to many interested places.
We are satisfied with the service from Novaland tour and travel.
Best regards,
Erwan Yuris Ang
Everything went great on the trip. We had an amazing time and great guides.
Thanks,
Candice Brady