Thank you so much for making the BEST arrangements for us in Japan. Our vans, drivers and guides at both locations Kyoto and Tokyo were so knowledgeable and helpful. It made our trip extremely comfortable and memorable 
Mr. Misaki is an incredible human being who took care of our accessibility and challenging food requirements.
Yumi was very kind and made it possible for us to have a great experience with a private Onsen on a very rainy and cloudy day while Mt. Fuji eluded us.
We’ll ensure to send our friends and relatives your way in the future.
Lastly- please lmk if Novaland arrange tours in Africa and Australia too?
Thanks
Alpa
Dear Helen,
We had a great time in Penang. Would like to commend our tour guide, Sam and the driver for doing a good job.
Thanks,
Lester
Aspect
Mark(1-5)
Advice or Remark
Travel Consultant
(Joanna)
5
Tour Guides
Command of English
5
Knowledge of Subjects
5
Ability of Explain
5
Attitude
5
Flexibility
5
Drivers and Cars
Hotels
Location
5
Comfort
5
Sights or Activities
Worthiness of Visit
4
Meet Your Interests?
4
Too Tight or Too Loose?
5
Meals
Public Transportation (train, flight, cruise, etc.)
Any Other Aspect
None
Overall Score of the Whole Package
5
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 |
| |
Drivers | Command of Mandaring | 5 |
|
Knowledge of Subjects | 5 |
| |
Ability of Explain | 5 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars | 5 |
| |
Hotels | Location | 5 |
|
Comfort | 5 |
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight or Too Loose? | 4 |
| |
Meals | 4 |
| |
Public Transportation (train, flight, cruise, etc.) | NA |
| |
Any Other Aspect |
|
| |
Overall Score of the Whole Package | 4-5 | Mr. Zheng is very professional, nice manners, punctual and resourceful, highly recommend him. We had a good time | |
Thank you for your email.
I wish to thank the driver from Kanazawa for making my Takayama and Kanazawa tour fruitful. We covered more spots than I had expected in the efficient manner despite the rainy condition.
Except for the weather, which is not in everyone's control, the tour went well and his service is personal and humble. I highly recommend him to your other customers.
Thank you
Hi Grace,
Our driver/guide yesterday and today is good. He is accomodating and has good en
glish. Please send my thank you to the driver for sending back the lost bag.