Novaland Tours Travel Reviews, Tour Reviews, Testimonials

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NLT-180929-ZK102677 [Oct 15, 2018, from Portugal]

Aspect		Mark(1-5)	Advice or Remark
Travel Consultant		5+++	Ms Lynee Zhao was once again a pleasure to work with! Sha was able to accommodate all our needs and to answer all our questions with the utmost professionalism and caring. We are looking forward to booking another trip through her. D:ZK102677-2
Tour Guides	Command of English	5
	Knowledge of Subjects	5+++	Mr. Youngsik Youn is a Korean history teacher so we learned so much about this country. It was a delight!
	Ability of Explain	5+++
	Attitude	5
	Flexibility	5
Drivers and Cars		5	Mr Youngsik Youn was our guide and a very safe driver and the car was always in great conditions.
Hotels	Location	5
Hotels	Comfort	5
Sights or Activities	Worthiness of Visit	5
	Meet Your Interests?	5
	Too Tight or Too Loose?	-
Meals		5	Mr Younsik Youn took us on a journey on several different ways to taste Korean food. What a great adventure is was!!!
Public Transportation (train, flight, cruise, etc.)		5
Any Other Aspect		5	The wi-fi service provided is a great example of how Novaland service is a reference in this business!
Overall Score of the Whole Package		5+++	We are looking forward to travel again with Novaland Tours

NLT-180929-BJ102776 [Oct 6, 2018]

很满意，谢谢您！

NLT-180926-YK102467 [Oct 15, 2018, from America]

Hello Helen. After a grueling travel time of 24 hrs-the flight to Miami was delayed for 4 hrs I arrived in Miami at 2 am- 3 pm Seoul time. But it was time and money well deserved and spent. All thanks to you Helen for helping me achieve my goal of returning to my country of birth. Most definitely it gave me more insight in understanding myself. I couldn’t have asked for a better tour consultant! The mixture of personalities in my tour guides provided insight on the kindness of the Koreans. They were all prompt and efficient. I’m very happy your arrangements and support. Most definitely I will ask for you in my plans for future travels. Thank you so much!!!

NLT-180924-XJ102349 [Oct 7, 2018]

Dear Caroline: We are back to our own home, the whole experience was great！ I like all the tour guide/drivers especially Max Yamazaki, he is a very good tour guide, very knowledgeable and very compassionate and careful with his clients, I would used home again any times. Thank you very much for arrangingthis whole trip, I would refer you to my friends if needed, have a goodweekend.

NLT-180922-FK101440 [Oct 6, 2018, from Australia]

From WhatsApp:

Hi Alice, we have now settled in back home after the trip. Thanks very much for your help in organising the trip for us and for the shopping tips. We especially like the hotel and it's location. Thanks!

NLT-180922-EJ104119 [Sep 26, 2018, from America]

NLT-180919-EC102049 [Sep 23, 2018]

Dear Emma,

The trip has been fine so far.

We have had 3full days touring Beijing and are now at the train station waiting for the HSRto Xi’an.

The guide,Quintina, is a very nice and helpful person. However, she is a littleinexperienced and may need some more language training. Still, she is a verypleasant person. We wish her well.

Regards,

Dileep

NLT-180916-MJ97323 [Sep 18, 2018]

Our group of 19pax travelled to Hokkaido from Sept 16-22 and had the privileged of being handled by Melody our tour specialist. As our humble tour guide Hiro said of us...we are a very brave group. What with Typhoon Jebi hitting Osaka, the earthquake in Hokkaido and super typhoon threatening to hit the region again, Melody kept on giving us assurances and updates. All's well and ended very well as we are very happy with the itinerary and food prepared by Novaland.

NLT-180913-ZC96260 [Oct 6, 2018, from Ireland]

Hello Lynee,

We got back to Ireland last Tuesday,after 3 days rest in AbuDhabi on
our way home. It was too hot for us (38 degrees) but we had agood rest.

I want to thank you ,again , for all you did for us since wefirst
contacted you a few months ago. I appreciated your patience,attention
to detail, recommendations,and for organizing a veryinteresting
itinerary for us.

I also appreciated your trust in me regarding the payment ofthe balance
for the trip.

I would like to tell your boss how good you were, so if yousend me his
/her email address I will send them a message.

Finally thanks for coming to meet us in the Hotel. It wasnice to meet
you, and maybe we can do business together again sometime.

Wishing you all the best in the future.

Your grateful customer (s)

Tom, Catherine, Rose and Michael.

NLT-180912-VJ102730 [Sep 21, 2018]

Hi Doris,
Thank you very much for your good services and the feed back is very good.Convey the passengers appreciation to Guide Mr.Yamazaki.All the best wishes for your business.

NLT-180912-EJ102791 [Sep 19, 2018]

Hi Emma,

Thanks Emma. They’ve been in Osaka now andhave fun with the tour. It’s great.

Regards,

Lie han ing

NLT-180909-ZK98822 [Sep 13, 2018, from America]

Dear Lynee:

We had a nice time in Busan last Sunday with Jade Kim. Jade is a good guide and took us everywhere according to the scheduled itinerary.

I wish we could have spent more time in Busan, I have to come back again. Everything went smoothly. Thank you and a big thank you to Jade Kim.

NLT-180907-BJ103442 [Sep 14, 2018, from United Kingdom]

Dear Bruce,

Everything went well.