I have done all the tours and all of them went so well! I put the wifi device, charger and USB in the envelop and the hotel receptionists will drop it in the post box.
Thank you very much it was a fantastic experience with your agency!
Regards,
Nour
We all enjoyed the tour. We took a lot of photos of the lovely foliage everywhere. We do not have much to comment on Emily the 1st tour guide as she was with us for just a day. She was nice to bring us snacks on the morning we met on the day of our tour, she was also our photographer for group pictures.
[2019-11-12] Alicia EK108346: Jade Kim, the tour guide for Busan is very nice & knowledgeably. He patiently explained to us the story of the attractions we visited. I think he is a foodie which we appreciated because we love good food. He took us to non touristy places for local gourmet food which we enjoyed so much. He was also very patient with us, having 8 ladies with different opinions was not easy.
We were not happy with the driver who drove us around in Busan. He was driving while on the phone most of the time putting us in risk. He would turned on the air conditioning only when asked. The mini bus was hot & stuffy.
[2019-11-12] Alicia EK108346: A “new staff” for novaland tours.. that’s Julie, my niece looking happy and excited
[2019-11-12] Alicia EK108346: Overall we enjoyed our tour very much. Thank you for putting the itinerary together. You did a great job. The value hotel in Busan was great. The room was spacious. The Thomas hotel in Myeongdong is a little small and basic.
Good morning, Amina.
I have given all 5 rating for you and your services. I am truly happy with your support. Thank you. I will write in the tripadvisor soon.
Regards,
Thivi
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 |
| |
Tour Guides5 | Command of English | 5 |
|
Knowledge of Subjects | 5 |
| |
Ability of Explain | 5 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars | 5 |
| |
Hotels | Location | 5 |
|
Comfort | 5 |
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight or Too Loose? | 5 |
| |
Meals | 5 |
| |
Public Transportation (train, flight, cruise, etc.) | 5 |
| |
Any Other Aspect |
|
| |
Overall Score of the Whole Package | 5 |
| |
We had a fun filled and memorable trip. Special thanks to our guide, Mr Liew Eng Chun and our driver, Kimura-san who provided excellent services on those days that we travelled with them. Please convey our appreciation and thanks to them and inform their company of their excellent services.
We enjoyed the activities and the places we visited. The hotel rooms were comfortable with onsen and nice views.
Only Funkawan Bay Panorama Park was disappointing as there isn’t much to view.
We would also like to thank you for the services that you have provided. You have been prompt and responsive to our queries.
It has been a great experience!
Thank you
With regards
Irene
All went well. We got the wheelchair! David is a very good guide, we got to do quite a bit in the little time we had left. Big, comfortable vehicle, a van.
Hi Nick,
safe and sound in Busan hotel. Grace (David's colleague) has been keeping in touch with us and contacted Jade Kim as well. He was waiting at the train and took care of us and the bags. Very nice fellow.
Excellent day and guide. All went well, had a good time.
Sent from my iPhone
Hi Lynee,
Thank you for organizing the tour for us. All went very well.
We expected high quality arrangements. And we got what we expected. Very much appreciated!
Best Regards,
Tom