1=poor, 2=fair, 3=good, 4=very good, 5=excellent

Aspect		Mark(1-5)	Advice or Remark
Travel Consultant		5	Organization was excellent and itinerary was great
Tour Guides	Command of English	4
	Knowledge of Subjects	5
	Ability of Explain	4
	Attitude	4
	Flexibility	4
Drivers and Cars		4
Hotels	Location	5
	Comfort	4
Sights or Activities	Worthiness of Visit	5
	Meet Your Interests?	5
	Too Tight or Too Loose?	5
Meals		3
Public Transportation (train, flight, cruise, etc.)		4
Any Other Aspect		4	The explanation of how to get from the station to the hotel could have been better
Overall Score of the Whole Package		65

So far it’s very good. Very well organised

From Whatsapp:

Alice: Hi Cyril, have you received anyw feedback from the clients of Japan tour?

Cyril Villanueva: One from Ms Jen Tan. “It was fun, thank you for arranging it.”

Thank you Caroline.  We are enjoying our stay. We like the sights and the food. Miguel has been veryhelpful.   

 Regina 

Hi Whitney,

Thanks for the arrangement. You hasa good team.

Special thanks to Mr Rauf Jefuramade the tour great!

Thanks

1=poor, 2=fair,3=good, 4=very good5=excellent

Ling

Ah! Yes! I did meet mySunrise Tour at the scheduled time that next morning (Monday). At the arrivaldesk, I think her name was Yumi? (I hope I'm not getting the name confused withmy tour-guide through Osaka on the previous day, which was either Yuri orYuki?)

She was a BIGHELP to me! She spoke with Lost & Found, determined what station had mybag, and directed me in how to get there after my morning tour. She even wrote hername & phone number on a piece of paper with my claim number, in case thesecurity team was unable to communicate with me. Unfortunately, the securityteam kept the piece of paper with her contact info, so I have been unable torelay our success and my thanks to her. Could you pass this information alongto her, please? I am so grateful!!

Please refer tothe score below ... 

Warmest regards

Annabelle