NLT-190512-MJ110570 [May 17, 2019]

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 5

 

Tour Guides

Command of English

 5

 

Knowledge of Subjects

 5

 

Ability of Explain

 5

 

Attitude

 5

 

Flexibility

 5

 

Drivers and Cars

 5

 

Hotels

Location

 5

 

Comfort

 5

 

Sights or Activities

Worthiness of Visit

 5

 

Meet Your Interests?

 4

 

Too Tight or Too Loose?

 4

 

Meals

 4

 

Public Transportation (train, flight, cruise, etc.)

 4

 

Any Other Aspect

 

 

Overall Score of the Whole Package

 5


NLT-190320-YK109375 [May 17, 2019,  from America]

I just got back home from my long trip to Asia. Thank you very much for the tours you arranged in Korea. We are very happy with it.

NLT-190512-BJ111894 [May 17, 2019]
Thank you for your kind gesture , a good surprise ! It is not about the money it is about your understanding of us. Everyone very happy
NLT-190517-YK112162 [May 17, 2019,  from America]
You are right. No news is good news.  Our tour guide was wonderful and we had a really fun day with him. He was very knowledgeable and gave us a few tips on our travel, which we really appreciate. We highly recommend him and is happy to chat with anyone who needs a referral. Please do let him know how much we enjoyed our day and how grateful we are. 
NLT-190511-EJ102381 [May 13, 2019,  from United Kingdom]

Hi Emma,

The team had a great time on the tour. Unfortunately, some people did not turn up (work commitments etc.) and we did not know that until the morning


NLT-190505-MJ104440 [May 13, 2019]
One of the most memorable tours that I had ever had, thanks to Novaland Tours for organizing the same - real value for money. My 7 days trip was planned so meticulously taking into consideration all my requirements esp. with regard to the interests of my 10 year old kid. Our first day trip to Mt. Fuji and 2nd day trip to Nikko and the 3rd day City tour were professionally organised with English speaking guides and of course with sumptuous lunch. 

My special thanks to Melody from the whole family for customizing the trip well in advance with all necessary clarifications from time to time. Above all the itinerary carried every minute information that one can easily follow to get things done.
NLT-190507-BJ107239 [May 11, 2019]
So far all good.
NLT-190429-ZK111159 [May 8, 2019]

This is my second Novaland tour itinerary after utilising their services in Japan. I had three days of tours with Novaland covering two seat-in-couch tours (including one to the DMZ) and a personalised tour on the third day covering specific areas I wanted to go to. Everything was organised perfectly - the tour guides were very friendly and knowledgeable and indulged my mad love for K-pop and K-Dramas with good humour!

I organised these tours very late as my trip wasn't confirmed until the day before I left. Nevertheless, Lynee at Novaland organised everything for me to the last detail despite the late notice. It was absolutely brilliant! She was always on hand, answering questions and being extremely responsive from start to finish.

I know I will be using Novaland again for my next big Asia holiday!

NLT-190502-ZJ112109 [May 7, 2019]
Thank you so much for arranging the perfect journey for us. 
NLT-190501-NK112067 [May 5, 2019]

NLT-190428-EK107676 [Apr 30, 2019,  from Australia]

Hi Emma,

 

Thanks for your email, they did enjoy the tour but were only able to do the palace in the limited time.  They are now all home safe and enjoyed their complete trip to both Japan and the stop in Seoul.

NLT-190428-VK111036 [Apr 29, 2019,  from New Zealand]

2019.04.29

Hi Doris 

Thanks, we had s fabulous day despite the rain. BK was very patient and informative, knowledgeable and he took us for a delicious lunch. We really enjoyed ourselves and learnt lots and saw vegetables , seafood and other foods that we have not seen before . 
Thanks again 
Regards 

Lucille 


2019.05.04


Hi Doris 
Thanks again for organizing the tour, we had s fabulous time and enjoyed both those destinations. Both guides were very good. 
Stay well 
Cheers 

NLT-190414-BJ100459 [Apr 26, 2019]
Hi Bruce,
We had enjoyed our trip very much. The tour guide and the driver, you arranged had fulfilled all our itinerary. Would like to give the driver an excellent for his services.

Best regards,
Cecilia Tan
NLT-190420-BK109374 [Apr 26, 2019,  from Sweden]
Hi Bruce,

Thanks for the ticket. When you sent it, we didn't have internet. However, we took it from our tour guide via bluetooth. I replied you earlier but my mail was not sent so I am sending my reply again.

We came back to Sweden. Thanks a lot for your guidance and afford to make everything smooth. During our trip everything was really smooth and nice so we enjoyed a lot.

Regards
Burçin
NLT-190410-CJ100047 [Apr 25, 2019,  from Canada]
HI Cindy,

The tour guides were awesome.
And they were so patience of our requests :)
We all had a great time overall..
I definitely recommending them as tour guides and company to use when we will be in Japan again in the future.
Thanks again,

Carolyn

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