Aspect
Mark(1-5)
Advice or Remark
Travel Consultant
(Joanna)
5
Tour Guides
Command of English
5
Knowledge of Subjects
5
Ability of Explain
5
Attitude
5
Flexibility
5
Drivers and Cars
Hotels
Location
5
Comfort
5
Sights or Activities
Worthiness of Visit
4
Meet Your Interests?
4
Too Tight or Too Loose?
5
Meals
Public Transportation (train, flight, cruise, etc.)
Any Other Aspect
None
Overall Score of the Whole Package
5
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 |
| |
Drivers | Command of Mandaring | 5 |
|
Knowledge of Subjects | 5 |
| |
Ability of Explain | 5 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars | 5 |
| |
Hotels | Location | 5 |
|
Comfort | 5 |
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight or Too Loose? | 4 |
| |
Meals | 4 |
| |
Public Transportation (train, flight, cruise, etc.) | NA |
| |
Any Other Aspect |
|
| |
Overall Score of the Whole Package | 4-5 | Mr. Zheng is very professional, nice manners, punctual and resourceful, highly recommend him. We had a good time | |
Thank you for your email.
I wish to thank the driver from Kanazawa for making my Takayama and Kanazawa tour fruitful. We covered more spots than I had expected in the efficient manner despite the rainy condition.
Except for the weather, which is not in everyone's control, the tour went well and his service is personal and humble. I highly recommend him to your other customers.
Thank you
Hi Grace,
Our driver/guide yesterday and today is good. He is accomodating and has good en
glish. Please send my thank you to the driver for sending back the lost bag.
Thanks for your holiday greetings and wish you a happy new year too. Our Japan tour was great and thank you very much for your nice arrangement. I am looking forward to working with you again in the future.
Lee-Ping Chien
Wishing you a very happy 2024!
The Japan trip was perfect and we have many fond memories of the beautiful country and lovely people.
Many thanks for organising and being flexible with the tour plan to adjust for the flight delay and also for promptly responding to any queries during the tour.
Very happy with the services and hope to contact again for any future tour plans.
Best wishes,
Anindita
Thanks for answering so quickly!
We have been having a wonderful time!
Thanks so much!
Please refer below.
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 | PROVIDE GOOD VISITING SITES RECOMMENDATIONS AND REPLIED PROMPTLY ALL MY QUERY. | |
Tour Guides | Command of English | 3 | NEED TO IMPROVE |
Knowledge of Subjects | 4 | RELATIVELY ACCEPTABLE | |
Ability of Explain | 3 | NOT MUCH EXPLANATION PROVIDED DURING TRIP. GOOD TO BE ABLE TO DESCRIBE PLACES OF VISIT AND SOME HISTORY AS WELL | |
Attitude | 5 | VERY FRIENDLY AND HELPFUL | |
Flexibility | 4 | GOOD AND NOT PUSHY ON TIME | |
Drivers and Cars | 5 | COACH IS CLEAN AND DRIVER IS HELPFUL | |
Hotels | Location | 5 | GOOD |
Comfort | 4 | CLEAN BUT TOO SMALL FOR 3 PAX TO SHARE | |
Sights or Activities | Worthiness of Visit | 5 | NEW SITES HENCE NO COMPLAINT |
Meet Your Interests? | 4 | REASONABLE ACCEPTABLE | |
Too Tight or Too Loose? | 5 | PERSONAL TOUR HENCE TIME IS FLEXIBLE | |
Public Transportation (train, flight, cruise, etc.) |
| NA | |
Any Other Aspect |
| NA | |
Overall Score of the Whole Package | 8/10 |
| |
Regards.
CS 1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant (Joanna) | 5 | Joanna has been super responsive from when we inquired about the possibility of booking a tour to the very last day of the tour. She's always pleasant, warm, and very helpful. | |
Tour Guides | Command of English | 5 | |
Knowledge of Subjects | 5 |
| |
Ability of Explain | 5 |
| |
Attitude | 5 | Both tour guides that were arranged for our tour were very professional and welcoming. | |
Flexibility | 5 |
| |
Drivers and Cars | 5 | Both drivers we've had were also very friendly and genuinely caring and accommodating. | |
Hotels | Location |
|
|
Comfort |
|
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight or Too Loose? | 4 |
| |
Meals | 5 | Recommended restaurants were very favourable to both the kids and adults alike. We really appreciated the reservations being booked in advance as most places were packed. | |
Public Transportation (train, flight, cruise, etc.) | N/A |
| |
Any Other Aspect |
|
| |
Overall Score of the Whole Package | 5 | We highly enjoyed our trip. Everything went so smoothly! We look forward to booking another tour with you in the future. | |