Hello Siva,

Sorry for the response.  

Everything was perfect especially the hotel in tokyo and the tour . Hotel in Kyoto and Osaka is a little bit small for the 3 pax but its ok coz it's near to the train station. 

Again Siva thank you very much.

Best regards.

Aida
Sent from my iPad

Hi Whitney,

I already sent thephotos in 3 batches and I hope you find them in order.  For the feedbackrating, pls. see my inputs below

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Dear Siva,

First of all please accept oursincere appreciation for the wonderful arrangements you made for our tour toJapan. All the sightseen tours were very interesting and enjoyable. The tourguides were up to date with all the information and was very educative.

Travelling to and from the hotels todesignated places of pickup  was not difficult at all and after the firsttwo days we were quite used to getting about.

Hotels which you had selected for uswere very comfortable and had easy access to all the pickup points and also tosome shopping areas. Staff members of all the hotels were very helpful at alltimes.

Once again Thank you very much forall the arrangements.

Chandrika and Suresh

Regards

Suresh Pathirana

Senior Assistant Secretary General - Operations

The Ceylon Chamber of Commerce

50 Navam Mawatha

Colombo 2

T.P 5588807,2324573,2421745-7

E-mail suresh@chamber.lk

www.chamber.lk

[03:07, 8/20/2017] Genna Ting: Hi Alice! at the airport now, thanks for the gift! was looking at whittard to take home and suddenly Ian gave us one! haha left the pocket wifi with Ian and he will be the one to send it to the post :)

Thanks for all the help! we had a wonderful time and all the guideswere really great! especially Ian! highly recommend him for your next tours toEngland and Scotland! Nothing but praises! 

Lasma: We really enjoy our trip and we like our driver. He is nice.  Thank you

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Lily- Photos to follow. I'm sure Rauf has already sent you some,but I will send more. As a professional, I shoot images in RAW format, so itmay take a week or two to process my approximately 2000 photos.  Fear not,they will be forthcoming.  Thanks again for your consistently greatattention.

Wolfgang & Francine Kurth

Hi Whitney, 

Thanks for checking.Travel was fun. It was GREAT!

Just one favor, can youplease remove Gil's name on 

your email movingforward. Just my name only. 

Hope you were able toreceive photos I've sent you. 

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Thanks again. 
Sent from my iPhone

Hi Cindy,

Thank you for your time and scheduling.  Our guide Hiroshi was excellent.  If ever we go to Hokkaido again, I will ask for him.

I will refer my friends to you for your help.

Aloha,

Roberta Richards

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Shwe 

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Aspect		Mark(1-5)	Advice or Remark
Travel Consultant		5	Very efficient and quick response to problem
Tour Guides	Command of English	3
	Knowledge of Subjects	4
	Ability of Explain	4
	Attitude	4	The guide in Jeju is the best . We had extra time of 30 mins before catching the flight so he did extra , driving us to supermarket to find the particular brand of tea which we couldn't find in shops .
	Flexibility	5
Drivers and Cars		5
Hotels	Location	4	except the confusion of the location of the PJ hotel in Seoul. Supposed to be in Myendong  but it is in downtown , so the driver said wrong address and took him a while to find out. And the hotel cleanliness is not up to the 4 star . The carpet is very dirty the slippers provided were worn off too. Room smells cigarettes . It was only 2 nights stay so we did not complain . The free shuttle bus to Myendong is very convenient . Apart from cleanliness and confusion of the address , the hotel is ok.
	Comfort	4	All other hotels are fine, and very comfortable.
Sights or Activities	Worthiness of Visit	5
	Meet Your Interests?	5
	Too Tight or Too Loose?	5
Meals		5
Public Transportation (train, flight, cruise, etc.)		5	Only inconvenience was when we flew from Seoul to Busan , the flight was delayed for 30 mins and we arrived hotel around 10 pm. Although  the restaurants closed at 11 pm they did not accept customers after 10 pm. Hotel restaurant closed at9:30 pm so we end up buying any available food at convenient store. The tour could have been scheduled to finish earlier  and let us catch the flight earlier , in case any delay like that .
Any Other Aspect
Overall Score of the Whole Package		4