NLT-181105-FJ99783 [Nov 13, 2018]

From WhatsApp:

11/6/2018

Hi Alice!  The tour was okay..looking forward to more sights in takayama Tom :) and the meal was good!  We all loved the beef!


11/8/2018

My daughter even asked him if we can go to the viewpt first and he said no, then after showing us everything, he brought us to the end of the bridge and showed us how to go up to the viewpt, but he didn't tell us that shuttle is closed at 340..but overall, he's a good guide, very friendly and accommodating.

11/13/2018

Angie: Thanks so much Alice, for this wonderful trip we had with you :)
Alice: Dear Angie, thank you so much for your kind word! Hope your family only keep the happy memorys!


NLT-181109-NJ105924 [Nov 9, 2018]
Good evening, Nick! Just want to say thank u for our trip! Erico was very good, gracious, enthusiastic, patient and considerate! The driver also drove well. Everybody had a great day. 


Sad to say our 2 colleagues didnt make it as they couldn't find their way out of Hakata station. We waited for them for 30 minutes. They regret that they didn"t think of taking a taxi!


More power to Novaland!


Regards,
Nanette
NLT-181014-VJ88842 [Nov 9, 2018,  from Australia]

Hi Doris, 

Yes we are back home safely and getting back into the normal routine. 

I have completed your survey below and will respond further with some feedback about our trip. 

Overall it was excellent and we very much appreciate all the time and effort you took in making this tour so enjoyable and memorable. Thank you. 

I will get the feedback to you as soon as I can but in the meantime please see my ratings to your survey below. 

With thanks and kind regards,

1=poor, 2=fair,3=good, 4=very good5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 5

 Extremely helpful, professional, efficient and cooperative. Did an outstanding job

Tour Guides

Command of English

 4

Some better than others but overall they did a great job particularly Mr Masaaki 

Knowledge of Subjects

 5

 

Ability of Explain

 4

 

Attitude

 5

 

Flexibility

 5

 

Drivers and Cars

 

 

Hotels

Location

 5

 Better description of how to get to the some hotels would have been helpful

Comfort

 5

 All excellent except Hida Hotel as the room was old but the bathroom was nice

Sights or Activities

Worthiness of Visit

 5

 

Meet Your Interests?

 5

 

Too Tight or Too Loose?

 4

 We could have done with a couple of extra rest days as some tour days were long with a lot of walking

Meals

 5

I would have like breakfast included in the quoted price as it would have made it a little easier and would have been paid up front rather than having to take cash to cover this expense 

Public Transportation (train, flight, cruise, etc.)

 5

 

Any Other Aspect

 

 

Overall Score of the Whole Package

 5

 A wonderful experience


NLT-181021-BK100100 [Nov 8, 2018,  from America]
Thanks Bruce!
The trip has been great overall. There are always some things you might change if one could do it over again. But it has been an educational and interesting trip. Many thanks for all of your help making it a special one for us!
Best,
NLT-181030-JJ98905 [Nov 7, 2018,  from America]
Hi lily:
Not yet ... we are still in the Philippines .. I I enjoyed the trip... next year , probably March 2019, I am going back to see 
cherry blossom and go to Osaka , Kyoto ..
Thank you very much for your help...


Sincerely

SP




1=poor, 2=fair,3=good, 4=very good5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 5

 

Tour Guides

Command of English

 5

 

Knowledge of Subjects

 5

 

Ability of Explain

 5

 

Attitude

 5

 

Flexibility

 4

 

Drivers and Cars

 

 

Hotels

Location

 3

 Took taxi all thru out the trip

Comfort

 4

 Not really 

Sights or Activities

Worthiness of Visit

 5

 

Meet Your Interests?

 5

 

Too Tight of Too Loose?

 

 Too tight 

Meals

 4

 

Public Transportation (train, flight, cruise, etc.)

 3

 

Any Other Aspect

 

 




NLT-181028-MJ105080 [Nov 6, 2018]
Yes, we have a great time, thank you
NLT-181026-XJ103772 [Nov 6, 2018]

Thankyou Caroline,

 

Iappreciate all your help and assistance to us. We enjoyed it

 

Thanking You.

Yogesh



NLT-181023-NK103983 [Nov 6, 2018,  from America]
We recently went on a Windstar cruise in Asia with a two night stop in Busan, South Korea. We pre-booked a full day tour with Novaland Tours to visit Gyeongju. From the planning stages, Nick from Novaland Tours communicated thoroughly with our itinerary and answered any and all questions very promptly. Our private guide AND driver was Mr. BK. He met us at the passenger cruise terminal promptly and we piled in his nice comfortable car. BK spoke excellent English and was very personable. We had a full day itinerary planned. Our first stop was to visit the Gyeongju National Museum. We were amazed how old the artifacts were in the displays. From there, we headed to the Gyeongju Donggung Palace & Wolji Pond. BK pointed out the history of the Silla dynasty and the significance of the Palace. We then visited the Daereungwon Tomb Complex and nearby Cheomseongdae Observatory. The tombs were recently discovered not too long ago by farmers. One of the tombs is available to view inside to see how it was constructed. There is also a replica display of the buried treasures. BK then took us out for a delicious traditional Korean lunch with a variety of foods to sample. We then ventured to the Bulguksa Temple, which again is a beautiful example of the buddhist art during the Silla dynasty. And to complete the day, we finished by touring Seokguram Grotto which houses an incredible carved statue of Buddha. Before we headed back to Busan, BK was kind enough to take us to a local artist village nearby to do some last minute shopping. We of course found some beautiful ceramic vases handcrafted there. BK suggested we bargain with the prices and he kindly translated on our behalf. The local shop packed our pieces for us with lots of care. Then BK drove us back to Busan and dropped us off at the ship . It was an wonderful tour. BK is an excellent guide for Gyeongju. He is knowledgeable, courteous, and wants to insure the tour meets to your satisfaction. There is no doubt if we should ever return to Korea, we would contact Novaland Tours again.
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