09-19:
Hi Alice thanks for checking on us.
Everything has been great so far.The guide and driver are great.
The vehicule is fine, just for old people it would be nice to be able to recline the seat.
The hotels so far were great.
The one in Liverpool(Britannia Adelphi Hotel ) is not very clean and very old. But it's just one night.
09-28:
Hi Alice. We had a super great vacation. Thank you for making everything so easy for us!
Dear Siva,
After returning home we would like to thank you again for the excellent organization of our 12 day trip in Korea and Japan. All aspects of our tour worked without mistake except the little misunderstanding regarding the 4th Shinkansen ticket which, however, was resolved promptly and without problems. We were very satisfied with the quality of hotel accommodation and with the guides. Mr. Young in Seoul did his best, and we were impressed by his kindness and professionality. Mrs. Kanda in Aichi prefecture also was wonderful and helped us in all details of our trip.
Above all, we are grateful to you for your smart assistance and great job. Be sure that we will recommend Novoland Tours to our friends wishing to visit Asia.
Warm regards
Vatroslav, Bruno, Nikola and Marko VEKARIC
Belgrade-. Serbia
Mr. Shinji Miyano has been wonderful overall !! We are heading back to Narita now. Everyone is happy! Thank you so much. Cynthia
Yes, we did. Thanks to you that we had a very nice trip in Korea. We liked all three of the tour guides very much. Thay are very nice and good. please tell them that we enjoyed the time being with them a lot. specially Youngsik and Jade. Thanks.
The hotel and food in Seoul were a little disappointed to us, but hotels and food in Jeju and Busan were good. Specially in Jeju, Jingi treated us a very best lunch of the whole trip.
Here are our pictures please create a photo flash for us.
Thank you and best wishes for you and your business,
Tri
We checked in at the hotel and got both packages. Thank you. The hotel room is quite representative. Small but cute. And we could cope with the stuffy room air I suppose 
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</hgroup>
<hgroup class=]()
NLT-170905-YK76693
[Jan 23, 2019, from America]
Emma I wanted to write and thank you and your team for a great pilgrimage. Everyone was touched by all the sites and attention to detail
Our tour guide Ms Bonham did a great job giving us so much info on sites and all her pre work really showed. We would surly request her again if we have s. Hence to go again. We feel like we really got our money's worth.
The drivers did a wonderful job getting us around and a wonderful bus with lots of room
The hotels after the first one were all so good
We really liked the variety of food that we got each day Ms Bonham had such a great meal planned scheduled no two meals were the same
Thanks again to you and your company I was worried at first because I've never used a company that built to our plans usually they have a itinerary already set
Your team achieved getting all my ideas in plus so much more that all tied in to our Catholic pilgrimage
Thanks again for rewarding us so well with memories forever
Paul Neault and all 20 other pilgrims with me thank you
Sent from my iPhone
NLT-170902-NK87567
[Jan 23, 2019]
NLT-170902-JJ83136
[Sep 13, 2017]
NLT-170902-EJ85980
[Sep 6, 2017]
Hi Emma,
NLT-170901-NK82387
[Jan 23, 2019, from Canada]
NLT-170901-MJ87944
[Sep 6, 2017]
Quick Qestions
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Our tour guide Ms Bonham did a great job giving us so much info on sites and all her pre work really showed. We would surly request her again if we have s. Hence to go again. We feel like we really got our money's worth.
The drivers did a wonderful job getting us around and a wonderful bus with lots of room
The hotels after the first one were all so good
We really liked the variety of food that we got each day Ms Bonham had such a great meal planned scheduled no two meals were the same
Thanks again to you and your company I was worried at first because I've never used a company that built to our plans usually they have a itinerary already set
Your team achieved getting all my ideas in plus so much more that all tied in to our Catholic pilgrimage
Thanks again for rewarding us so well with memories forever
Paul Neault and all 20 other pilgrims with me thank you
Sent from my iPhone
1=poor, 2=fair,3=good, 4=very good5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant |
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| |
Tour Guides | Command of English | 5 |
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Knowledge of Subjects | 5 |
| |
Ability of Explain | 5 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars | 5 |
| |
Hotels | Location | 5 |
|
Comfort | 5 |
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight of Too Loose? |
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| |
Meals | 5 |
| |
Public Transportation (train, flight, cruise, etc.) | 5 |
| |
Any Other Aspect |
| can u organize golf tour | |
Thank you for checking on us. Yes, we were tired due to an early flight that got delayed. We had to get up at 1230am to make it to the airport on time. Because of that, we had a difficult time touring the city and taking public transport. But our tour guides, Mr. Tanaka and his assistant, were very accommodating and understood when we requested to call off the Imperial Palace tour.
The Mt. Fuji tour went smoothly at first except that the kids could not keep up with the 45 minute time alloted for lunch. Unfortunately, the restaurant did not allow us to take out the food so the kids only got to eat a little. Also, we got stuck in traffic on our way back to the hotel due to an accident.
The Mt. Fuji tour went smoothly at first except that the kids could not keep up with the 45 minute time alloted for lunch. Unfortunately, the restaurant did not allow us to take out the food so the kids only got to eat a little. Also, we got stuck in traffic on our way back to the hotel due to an accident.
But overall, the trip went well and everyone had a great time. We will definitely consider booking our tour with you again.
Thank you, Emma!
Thank you Nick – our group very much enjoyed the tour. I would like to commend the excellent tour guide. She is very knowledgeable, friendly and provides very good service.
Jost
Do you enjoy your tour today?
Yes, our trip was good. The children enjoyed it especially at the deer park. Unfortunately, they felt not enough time playing with the deer :(
Does our guide and driver arrive on time?
Yes both driver n guide arrived on time n we departed osaka on time at 8am.
It is fine if you are tired, just reply me at your convenient time.
We were all very tired after the trip as much walking whole day.
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