One would recognize the importance of heritage sites as these are a testament of how rich Korea cultures are!
Our travel was possible through the efficient Novaland Tours and of course, Charlie Kim, a very dependable, friendly, and articulate tour guide!
Thank you for organising the tour in South Korea and all the modifications you had to do with the changes I wanted. I enjoyed Jeju the best, especially the gardens with the caves.
Aspect | Mark(1-5) | Advice or Remark | ||||
Travel Consultant | 5 | I am extremely happy with the help Helen gave in organising the tour for me | ||||
Tour Guides | Command of English | 5 | Good | |||
Knowledge of Subjects | 5 | Good | ||||
Ability of Explain | 5 | Good | ||||
Attitude | 5 | Good | ||||
Flexibility | 5 | Good | ||||
Drivers and Cars | 5 | Good | ||||
Hotels | Location | 5 | Good | |||
Comfort | 5 | Good | ||||
Sights or Activities | Worthiness of Visit | 5 | Good | |||
Meet Your Interests? | 5 | Good | ||||
Too Tight or Too Loose? |
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Meals | 4 | Too much of the same sort of food | ||||
Public Transportation (train, flight, cruise, etc.) | 5 | Good | ||||
Any Other Aspect |
| Quite happy with all aspects of the tour | ||||
Overall Score of the Whole Package | 64 |
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Good day!
Please find attached comments/evaluation for our Tokyo trip with you.
Actually for overall rating, their services was very satisfactory, just on the last day when one of the driver did not come on time, but at least for around 30 mins only and it was good that we had enough time before the flight.
Another thing, I was not aware that the English Guides were just for a day, that they are not coming back in the next days... it was actually okay, but I was not able to prepare for their tips :) especially the one in our bus, Ms. Eri... as i have to run to the hotel reception to see the check-in flow of the participants and the distribution of the of room keys...
For the hotel, well they too are very accommodating... my contact has help me from day 1 to last day. They had prepared a separate venue for all our meetings even if we did not request for it, we just wanted at the lobby but maybe they thought were too big, they gave us a venue for meetings and instructions. For the breakfast, they prepared a venue just for us,,,, some has left things in their rooms, like cellphone, jackets, boots, etc., they are sending it to me here in the Philippines to be distributed to the owners.
Our 4 days and 3 nights was not enough to cover Tokyo, but its all what the company gave, at least we have :) and the trip was very worthy.
Again, thank you for being part of this trip.
We wanted to see the movie you prepared but we could not open it, hope you can send another file where we can open it easily.
I will collecting photos, will send it to you once done.
Again, thank you for being part of this trip.
With best regards,
Melit
Again, although very short, my friends and I enjoyed our day trip and all the new things we learned about the history and culture of Korea through Young.
I had a wonderful time in Japan .
All my SIC tours were promptly arranged without any glitches.
The Hotels booked were very comfortable and convenient for shopping and other things.
The E-Guide that you provided proved very helpful when getting around places.
I'm very thankful to you and your team for making this a memorable trip for us.
You have undoubtedly done an amazing job in organizing this tour for us. It was just perfect.
I'm very happy and impressed with the Service of Novaland Tours.
For any future vacation i plan , i will always reach out to Novaland Tours.
Thanks a ton for your support.
Mr. Kim is really good and patient. He showed a lot of knowledge of the places we have been. He is showing full of interest and never been bored. He is friendly as well and willing to take our photos.
Drivers and Cars: 5 both courteous- from pick up to the airport and with Mr. Kim. Cars were all in good condition. Very comfortable
BUSAN-
Tour Guide- 5 in all aspects
Beth is very good and knowledgeable. Flexible, it's supposed to be a group tour but since it's just us on that date we change the itinerary a bit.
She is very approachable as well and full of stories. No dull moment :)
Drivers and Car: 5 not flashy like the one we used in seoul and jeju but still a good one.
Sights or activities: 5 Beth is a good tour guide, it's like we covered the whole city in a day
Jeju -
Jinge is a good tour guide though he may not talk a lot like mr kim and beth. we covered the tour early and so I ask if we can drop by at hello kitty, no issue so i rate 5 for his flexibility
drivers and cars: jinge has a good car so i'll give it a 5.
though it's best in private than group.
Thanks Helen... really enjoyed the trip. I will still book with you in my future travels.