Hi Alice,
thank you for assist u on our holiday. the service from your team are excellent.
I attach photo that you can use for the video
look forward to receive the result
Cheers,
Dony
Dony
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Wanted to let you know that Victor was amazing. Not only very knowledgeable but kept us very safe !! Excellent guide and very enjoyable company.
How are you? Sorry I haven't got back to you.
The trip to Japan was wonderful. We had a great time. The guides were excellent. I would not change anything except maybe adding more days to the trip!!! I am happy to have visited Japan. You and Novaland made this experience precious and unforgettable. I will come back to Japan again.
Thank you lily. Please convey my best to both my guides. Do let them know that they took care of us very well.
Thank you again.
From,
Maneeta & Sania
We had a great time in Korea. Our guide Freddie provided outstanding service- he exceeded all expectations and maximized our time in Korea. From pick up to drop off at the airport he really took good care of us. Very polite and welcoming. He went above and beyond. We lucked out on our guide and would always have great memories of our time there. All thanks to him.
| Mon, Feb 18, 10:33 PM (7 days ago) |  | ||
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Had a great time yesterday. We tried the ramen yesterday. My little one love ramen. Also tried the eggroll in the fish market. Thank you so much. Tour guide was great. He really explained a lot in each of the places we went. We all fell asleep early when we got back to the hotel. Good sign my kids enjoyed too.
| Feb 24, 2019, 8:26 AM (1 day ago) | | ||
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We had a wonderful time in Japan. Thank you so much. I have dropped wifi devise at the post office at the airport.
| Feb 24, 2019, 8:26 AM (1 day ago) | | ||
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We had a wonderful time in Japan. Thank you so much. I have dropped wifi devise at the post office at the airport.
One would recognize the importance of heritage sites as these are a testament of how rich Korea cultures are!
Our travel was possible through the efficient Novaland Tours and of course, Charlie Kim, a very dependable, friendly, and articulate tour guide!
Thank you for organising the tour in South Korea and all the modifications you had to do with the changes I wanted. I enjoyed Jeju the best, especially the gardens with the caves.
Aspect | Mark(1-5) | Advice or Remark | ||||
Travel Consultant | 5 | I am extremely happy with the help Helen gave in organising the tour for me | ||||
Tour Guides | Command of English | 5 | Good | |||
Knowledge of Subjects | 5 | Good | ||||
Ability of Explain | 5 | Good | ||||
Attitude | 5 | Good | ||||
Flexibility | 5 | Good | ||||
Drivers and Cars | 5 | Good | ||||
Hotels | Location | 5 | Good | |||
Comfort | 5 | Good | ||||
Sights or Activities | Worthiness of Visit | 5 | Good | |||
Meet Your Interests? | 5 | Good | ||||
Too Tight or Too Loose? |
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Meals | 4 | Too much of the same sort of food | ||||
Public Transportation (train, flight, cruise, etc.) | 5 | Good | ||||
Any Other Aspect |
| Quite happy with all aspects of the tour | ||||
Overall Score of the Whole Package | 64 |
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Good day!
Please find attached comments/evaluation for our Tokyo trip with you.
Actually for overall rating, their services was very satisfactory, just on the last day when one of the driver did not come on time, but at least for around 30 mins only and it was good that we had enough time before the flight.
Another thing, I was not aware that the English Guides were just for a day, that they are not coming back in the next days... it was actually okay, but I was not able to prepare for their tips :) especially the one in our bus, Ms. Eri... as i have to run to the hotel reception to see the check-in flow of the participants and the distribution of the of room keys...
For the hotel, well they too are very accommodating... my contact has help me from day 1 to last day. They had prepared a separate venue for all our meetings even if we did not request for it, we just wanted at the lobby but maybe they thought were too big, they gave us a venue for meetings and instructions. For the breakfast, they prepared a venue just for us,,,, some has left things in their rooms, like cellphone, jackets, boots, etc., they are sending it to me here in the Philippines to be distributed to the owners.
Our 4 days and 3 nights was not enough to cover Tokyo, but its all what the company gave, at least we have :) and the trip was very worthy.
Again, thank you for being part of this trip.
We wanted to see the movie you prepared but we could not open it, hope you can send another file where we can open it easily.
I will collecting photos, will send it to you once done.
Again, thank you for being part of this trip.
With best regards,
Melit
Again, although very short, my friends and I enjoyed our day trip and all the new things we learned about the history and culture of Korea through Young.
