[23:51, 6/20/2022] VAW124153 Keith: Everything is as expected so far.
[23:53, 6/20/2022] VAW124153 Keith: Guide and driver are nice, and punctual.
[12:24, 6/21/2022] Doris NovalandTours: Sounds nice☺️
[20:48, 6/21/2022] VAW124153 Keith: The martian dome is really cool!
[20:50, 6/21/2022] VAW124153 Keith: The view from our bed.
[20:55, 6/21/2022] Doris NovalandTours: So awesome!!!
[20:56, 6/21/2022] Doris NovalandTours: How about Petra tour? I believe you've taken many pics
[21:13, 6/21/2022] VAW124153 Keith: I'll send you the link to my photos when I get a chance.
[11:12, 6/24/2022] VAW124153 Keith: Other then the border hiccup, everything else was exactly what we wanted and expected. The hospitality in Jordan as a whole was amazing. In Amman we were upgraded to a sweet. Everyone from the tour guide and driver to store managers were very friendly. At one stop the owner sliced up a fresh watermelon for us, it was the sweetest and juiciest I ever had. I was given more tea over the 4 days then I have drunk in decades. Our guide took care of everything and made suggestions to improve the experience such as a sunset camel ride in Petra. Overall, we were very happy with the trip and really appreciate your consistent follow up. Even though we never met, it was good knowing I had a friend who had my back. Thank you for everything.
[11:13, 6/24/2022] VAW124153 Keith: * the sunset camel ride was in Wadi Rum.
[17:58, 6/7/2022] Doris NovalandTours: Hi Kim, I just emailed you the contact information of Jordan tour, please check and let me know if you have any questions during the trip.
[20:09, 6/7/2022] VYF123776 Kim: In Cairo now. Mohammad was very nice n professional. All good so far.
[20:28, 6/7/2022] Doris NovalandTours: Sounds nice, enjoy your trip^^
[23:47, 6/8/2022] Doris NovalandTours: Hi, how about the Cairo old city tour today?
[01:25, 6/9/2022] VYF123776 Kim: It was great!!!
Joanna from Novaland was amazing! Always easy to reach, very helpful and knowledgeable with our tour and arranged it all to fit within our very short time frame. I highly recommend this company for custom tours!
Awesome travel consultant. Took personal care of us before during and even after the trip )with little odds and ends). Tours were organised and there were no loose ends. Guides except for one, we’re great too. The hotels they chose for us (4* package) except for one-were again superb. As a destination Turkey is absolutely great. Don’t miss.
Wholeheartedly enjoyed the trip and would like to go back again if I find time.
Looking forward to another trip with Novaland.
Awesome travel consultant. Took personal care of us before during and even after the trip )with little odds and ends). Tours were organised and there were no loose ends. Guides except for one, we’re great too. The hotels they chose for us (4* package) except for one-were again superb. As a destination Turkey is absolutely great. Don’t miss.
Wholeheartedly enjoyed the trip and would like to go back again if I find time.
Looking forward to another trip with Novaland.
Hi Amina,
Thanks for all of your work on our trip to Egypt.
Everything was arranged very well! Sharif, Mohammed and Ahmed were professional, very nice and helpful.
We had a very good time.
Jay
The driver was excellent, and the tour guide was absolutely amazing.
Thank you again.
HI Doris,
We just got home! Thank you for everything! We really enjoyed our tours and Hamza!We had a great time, we will never forget this awesome experience, thank you so much for all your help and making sure that we were ok, and thank you so much for the discount, I can’t wait to plan our next vacation, we have a thousand pictures we eill go thru them and send it to you, thank you so much again for everything.
Leslie
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 | Sevil was absolutely lovely, funny and very knowledgeable. An absolute pleasure! | |
Tour Guides | Command of English | 5 |
|
Knowledge of Subjects | 5 |
| |
Ability of Explain | 5 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars | 5 |
| |
Hotels | Location | N/A | Our hotel was great but we did not book it through you. |
Comfort | N/A |
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight or Too Loose? | 5 | Pace could have been a little slower with a break here and there to sit and learn more. | |
Meals | 5 |
| |
Public Transportation (train, flight, cruise, etc.) | N/A | We did not do these | |
Any Other Aspect |
|
| |
Overall Score of the Whole Package | 5 |
| |
Hi Whitney,
Please see responses below.
1=poor, 2=fair,3=good, 4=very good5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 | Very good communicator. Responds quickly with clear and accurate information. Provided good ideas and tips to tailor our trip to our preferences. Would definitely recommend to others. | |
Tour Guides | Command of English | 5 | No problems in communication. |
Knowledge of Subjects | 4 |
| |
Ability to Explain | 4 | Good knowledge. | |
Attitude | 4 | In terms of tourist attractions that are not included in the recommended itinerary, it can sometimes be less comprehensive. | |
Flexibility | 5 | Was always amenable if we wanted to change itinerary. Made some good recommendations to adapt/improve itinerary to our needs. | |
Drivers and Cars | 4 | Driver had an excellent attitude and great disposition. | |
Hotels | Location | 5 | Location in Jerusalem was excellent. Less so in both Tiberias and Tel Aviv. |
Comfort | 5, 4 | Jerusalem (5). Tel Aviv (4).
| |
Sights or Activities | Worthiness of Visit | 4 - 5 |
We enjoyed learning more about Israel and finally seeing such renowned sites in person.
|
Meet Your Interests? | 4 |
| |
Too Tight or Too Loose? | 5 |
| |
Meals | 4.5 | For the most part, the food was excellent. One meal could have been better but this has nothing to do with Novaland. | |
Public Transportation (train, flight, cruise, etc.) | NA |
| |
Any Other Aspect |
|
| |
Overall Score of the Whole Package | 4 |
| |
All the best,
Robbie