NLT-181011-MJ97055 [Oct 27, 2018]
Hi Melody,
We had a really nice time in Japan, thank you very much! 
Still so much left to see - hopefully we can visit again soon. :)

Please see below table

1=poor, 2=fair,3=good, 4=very good5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 5

Melody is such a trooper - did everything she could to craft the best travel plan for us and during the trip too

Tour Guides

Command of English

 5


Knowledge of Subjects

 4

 

Ability of Explain

 4

 

Attitude

 5

 

Flexibility

 5

 

Drivers and Cars

 5

 Very nice and friendly; cars are spacious and comfortable

Hotels

Location

 4

 Tokyo hotel - really good location, near tourist spots, malls, restaurants and trains; Osaka hotel - few mins walk from train station but still good

Comfort

 4

 Both hotels very good

Sights or Activities

Worthiness of Visit

 5

 

Meet Your Interests?

 5

 

Too Tight or Too Loose?

 4

 Just right, although may be quite tight/tiring since we've been touring for several days already.

Meals

 

 No meals

Public Transportation (train, flight, cruise, etc.)

 4

 

Any Other Aspect

 

 

Overall Score of the Whole Package

 4.5

 Really good tour package overall

NLT-181011-DJ103186 [Oct 18, 2018]

Dear Siva,

 

Hope you are doing fine. Firstof all, let me tell you that we had great holiday in Japan. Your planning wasvery good and very helpful. Hotel selections at each places were veryconvenient and hotels were good. The tours were good and OK. As a whole, Japanis not a great tourist spot. We believe, everybody should at least once shouldvisit Japan to witness their way of life, culture, organized pattern, value fortime, respect for others etc etc. We re so glad that we made this trip andlucky that we got you to plan our trip. There are so many of our friendsinterested to visit Japan and asked for the itinerary. 

 

We may give your reference tothem and they contact you.

 

Your planning was one of thereasons for the success of our trip - A VERY BIG THANK YOU  !!!!!!!!!!!

 

Keep in touch....

 

KP & Nafeesa


NLT-181016-YK100533 [Oct 17, 2018,  from America]
What a great time we had yesterday exploring Seoul!!
We got off the ship much earlier than we thought we would and Tony was there waiting for us.
Thank you for the great tour and for hiring such top notch guides.
Margie Moore
NLT-181009-DJ100812 [Oct 17, 2018,  from Australia]
CLICK TO SEE THIS ITINERARY.
Dear Siva. Geoff and I want to extend a huge Thankyou for all the organising for our trip. We have really enjoyed our time in Japan thanks to you. Our guide yesterday Hiro was very good and helpful as have been all the Sunrise organised tours. Geoff and I are now enjoying our last day in Osaka before flying to HK to see our family. Thank you again.  Thank you again. 
NLT-180929-ZK102677 [Oct 15, 2018,  from Portugal]

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

5+++

Ms Lynee Zhao was once again a pleasure to work with! Sha was able to accommodate all our needs and to answer all our questions with the utmost professionalism and caring. We are looking forward to booking another trip through her. D:ZK102677-2

Tour Guides

Command of English

5

 

Knowledge of Subjects

5+++

Mr. Youngsik Youn is a Korean history teacher so we learned so much about this country. It was a delight!

Ability of Explain

5+++

 

Attitude

5

 

Flexibility

5

 

Drivers and Cars

5

Mr Youngsik Youn was our guide and a very safe driver and the car was always in great conditions.

Hotels

Location

5

 

Comfort

5

 

Sights or Activities

Worthiness of Visit

5

 

Meet Your Interests?

5

 

Too Tight or Too Loose?

-

 

Meals

5

Mr Younsik Youn took us on a journey on several different ways to taste Korean food. What a great adventure is was!!!

Public Transportation (train, flight, cruise, etc.)

5

 

Any Other Aspect

5

The wi-fi service provided is a great example of how Novaland service is a reference in this business!

Overall Score of the Whole Package

5+++

We are looking forward to travel again with Novaland Tours


NLT-180926-YK102467 [Oct 15, 2018,  from America]
Hello Helen. After a grueling travel time of 24 hrs-the flight to Miami was delayed for 4 hrs I arrived in Miami at 2 am- 3 pm Seoul time. But it was time and money well deserved and spent. All thanks to you Helen for helping me achieve my goal of returning to my country of birth. Most definitely it gave me more insight in understanding myself. I couldn’t have asked for a better tour consultant! The mixture of personalities in my tour guides provided insight on the kindness of the Koreans. They were all prompt and efficient. I’m very happy your arrangements and support. Most definitely I will ask for you in my plans for future travels. Thank you so much!!!
NLT-181007-NK100664 [Oct 9, 2018,  from America]
Hi Nick,
It was great! Kim was an excellent guide,  we really enjoyed the day. Thanks for your help.
Jane

Thanks for checking! We had a great tour with Kim I would highly recommend this tour to friends. Thanks for being so accommodating when we needed to change the date due to our itinerary changes. 
Thanks again ! Roseanne
NLT-181007-NK100429 [Oct 8, 2018,  from America]
We took a one day tour of Busan from our cruise ship. We were picked up at the ship on time by BK. He was knowledgeable, professional and very pleasant to be with. He gave us a wonderful tour of the major shrine, the international cemetery, took us to lunch and showed us how to eat Korean food and answered all our questions. 

This was truly a highlight of our trip. I would recommend Novaland to all. It was the most comprehensive tour we had on this trip. Thank you, thank you to BK
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