Novaland Tours Travel Reviews, Tour Reviews, Testimonials

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NLT-160319-BK66285 [Jan 23, 2019, from America]

NLT-160319-CJ66302 [Jan 23, 2019]

NLT-160325-EJ67573 [Jan 23, 2019]

For tour guide of Tokyo, Tanaka san was great

NLT-160325-JJ66960 [Jan 23, 2019]

NLT-160325-LJ67286 [Jan 23, 2019, from America]

NLT-160404-BK63932 [Jan 23, 2019]

Dear Bruce, rnrnWe just arrived home at 12pm today. Yes, we enjoyed our tour, the guides were very kind and helpful, though we have some problem getting used to their English. rnrnLike I mentioned in my last email, Ever Hotel were fantastic but I think your Management should look into Lamer Hotel.rn1. Hotel quite old n the corridor are dark. Maybe bcos they painted the place black.rn2. Rooms very small, lights very dim and we have problem reading booksrn3. Toilet were not clean properly. Flooded each time during our showers. And I have to open the drainage and clear hairs from there.rnOther than that, the staffs are all very friendly and location very convenient for us.rnrnWe love Korea and will go back again one Autumn soon.rnThanks for making our stay sornRelaxing and enjoyable.

NLT-160406-VJ66168 [Jan 23, 2019]

NLT-160406-YK61378 [Jan 23, 2019, from America]

Our guide picked us up at the cruise terminal and we started our Korean adventure. We visited the beautiful Haedong Yonggungsa Temple along the sea side then went to the UN Cemetery. the cemetery is a must to see. Beautiful grounds, peaceful sights and a tribute to all the soldiers lost during the Korean War. On to the fish market - we never saw so many different sea "creatures" as we did at this market. It was fun to walk around and take in the sights. Our final stop was at the Busan Tower which was a great way to see the city. Our guide was wonderful and showed us her city. thank you Novaland Tours.

NLT-160407-LK67933 [Jan 23, 2019, from America]

Hi LillianrnYes I got the full refund.Thank you for providing excellent guides for our tours.Today we were fortunate enough to get some dramatic views of Mt.Fuji.The sun cooperated and both driver and guide did everything to make our day very enjoyable.rnCheers,rnEdrnrnHi LillianrnI just paid for the tour for 4 people in Aomori. The other person is Judith Larson.I assume we will have a van with a driver and a separate guide.The tour today in Fukuoka today was amazing.We did not go to cat island because we were delayed getting off the ship.Our guide Mariko and Hiroshi San our driver made the day just perfect.rnCheers,rnEdrnrnHi LillianrnWe had an excellent transfer to Tianjin Cruse Terminal yesterday.Mr Li was very polite and the trip only took 2 hours from Beijing.Tomorrow we have a face to face immigration in Inchon and will be out as quickly as possible.Hopefully we will have enough time to do everything and be able to be back on the ship no later 5:00-5:20.rnCheers,rnEdrnrnHi LillianrnWith both tours we had excellent guides.I did not realize at the DMZ we had to join a larger group to tour the facility because of the strict security.This was disappointing, but Paul our guide was with us the whole tour and provided us with commentary along the way.The tour in Fukouka is fine.rnCheers,rnEd

NLT-160408-BK66896 [Jan 23, 2019]

by WhatsapprnrnHi Bruce both days were good especially Mr Park on the second day - he was very hardworking and an excellent tour guide.rnrnwe would recommend Novaland to our friends and family when they visit Korea in future!

NLT-160410-YK65561 [Jan 23, 2019]

Very very good tour manager.Fantastic arrangements and very good attitude. Thank you very much.

NLT-160411-DA65136 [Jan 23, 2019]

Hello SivarnrnWe returned safely back to India after a very enjoyable holiday. Thank you for all your help, support and advise in making all the arrangements. You were very understanding of our requiremenrts and we appreciate thatrnrnWill just give you some feedback from us [ for your future planning ] Scale 1 Poor ---5 Excellant as suggested by yournrnA] HOTELSrnrn1] Akura Tokyo - 5. Excellant hotel. Only problem was the location was remote with no faciilities for food/shopping nearbyrnrn2] New Miyako, Kyoto - 2. Very convenient location near station, but very poor room size / facilitiesrnrn3] Centremark, Seoul - 4. Good location / facilitiesrnrn4] Crown Harbour, Busan - 4. Good location / facilitiesrnrn5] Shilla Stay, Jeju - 5. Excellant location / facilitiesrnrn6] Nest, Seoul - 5. Excellant hotel. Only problem was the location was remote with no nearby places for food/shopping [but it was an airport hotel , so we understand ]rnrnB] TRANSPORTrnrn1] All the airport, hotel pickups were very well organisedrnrn2] The quality of vehicles was adequate but could have been much better . We were not happy that most of the vehicles had no seperate baggage storage area and had to be stored inside the seating area - obviously not what we axpected.rnrnC] Tour Guidesrnrn1] Tokyo - 4rnrn2] Kyoto - 3rnrn3] Seoul - 5rnrn4] Busan - 4rnrn5] Jeju - 5rnrnrnD] Foodrnrn1] The food was by and large adequate. In Tokyo / Seoul / Busan was very nice. In Kyoto / Jeju was very ordinary. Always a good idea to arrange more buffet lunch since it gives various choices and have limited local cuisine lunches to taste the local food.rnrnrnE] Tour schedulernrn1] The sightseeing planning was very nice and adequate in most places - except Kyoto/ Nara was too hectic and tiring. The Khimchi making / Dress program was the most enjoyable.rnrnWill be happy to recommend Novaland in case some of our friends want to travel rnrnWill also try you send you a group photo later, as requestedrnrnRgdsrnrnParvez

NLT-160414-VJ68826 [Jan 23, 2019]

NLT-160517-EA60378 [Jan 23, 2019, from America]

Hi Emma,

We just returned home. We were in Japan for about a week and thus have not gotten around to answer any emails. My niece met us in Japan and she took us around. She is a regular visitor to Japan.

While in Korea, we had an excellent trip. We will answer your questions soon. Needless to say, Mr. Young is not a 5 rating, but a 10+++. He is way over the top!!!!!!!

By the way, no photos of us please.

Regards,

Faunstine

Hi Emma,

I neglected to comment on the other guide, Fred, while in Seoul. He was exceptional. English was good and enthusiastic. After a full day touring (8-9 hours) he suggested, if we wanted to see more, we could rest a bit in our hotel and he would return to take us to other places. Between Young and Fred, what a great team in Seoul!!!!! Both of them were very considerate of our ages.

Regards,

Faunstine

NLT-160613-YK66034 [Jan 23, 2019, from America]

Thank you Joanna for an excellent service. You are very responsive and patient with our requests. We thoroughly enjoyed our trip thanks to you and the guides. Victor was excellent. Young was beyond extraordinary, we never had a guide like him. If we miss Korea too much it's his fault

Aspect		Mark(1-5)	Advice or Remark
Travel Consultant		5+
Tour Guides	Command of English	5
	Knowledge of Subjects	5
	Ability of Explain	5
	Attitude	5++	We would give Young a 10 if possible
	Flexibility	5+
Drivers and Cars		5
Hotels	Location	5
Hotels	Comfort	5
Sights or Activities	Worthiness of Visit	5+
	Meet Your Interests?	5+
	Too Tight or Too Loose?	5	Just right. A bit too short on some sights but that allows us to see more. We're just having too good of a time. Very efficient.
Meals		5
Public Transportation (train, flight, cruise, etc.)		5
Any Other Aspect		5
Overall Score of the Whole Package		5+	Exceed expectation

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