1=poor, 2=fair,3=good, 4=very good5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 | VERY attentive, always ready to answer even the stupidest questions. Very knowlegeable. Great organizer. | |
Tour Guides | Command of English |
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Attitude |
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Drivers and Cars | 5 | He did everything he could to make sure our crazy itinerary worked out. Made good suggestions, though a bit talkative at times. | |
Hotels | Location | 5 for all hotels/Ryokan except- Breezebay -Matsushima 3 | We were consistently impressed by most of the places we stayed.
Breezebay was too far from the coast for an easy stroll in the evening. Steep climb up from town. Expected us to grill our own dinner outside (we did), but food provided was excellent quality. |
Comfort | 5 |
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Sights or Activities | Worthiness of Visit | 5 | Everything was great. Lake Ashi was total rainy unfortunately (not your fault). Rauf suggested a few other things that were also great. Jiguokudani Was fabulous! |
Meet Your Interests? | 5 | Met or exceeded expectations. | |
Too Tight or Too Loose? | 5 | Most days were just perfect for us. Things were tight, but that's how we wanted it. | |
Meals | 5 except for Breezybay 3 | Almost all places were superb. I BarBQ every weekend at home. When on vacation, I do not need to cook for myself. | |
Public Transportation (train, flight, cruise, etc.) | 4-5 | Trains on time perfectly. Japan rail system is amazing. Just a lot of up and down with suitcases. | |
Any Other Aspect | 5 | Novaland, especially Lily did a wonderful job of putting together a most difficult sightseeing tour. | |
Lily- Photos to follow. I'm sure Rauf has already sent you some,but I will send more. As a professional, I shoot images in RAW format, so itmay take a week or two to process my approximately 2000 photos. Fear not,they will be forthcoming. Thanks again for your consistently greatattention.
Wolfgang & Francine Kurth
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 |
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Tour Guides | Command of English | 5 |
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Knowledge of Subjects | 5 | Young and Jade knew their history very well. | |
Ability of Explain | 5 |
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Attitude | 5 |
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Flexibility | 5 | They always adapted to our changes. | |
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Hotels | Location | 5 |
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Comfort | 4 | Hotel in Gyeongju not that comfortable. | |
Sights or Activities | Worthiness of Visit | 5 |
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Meet Your Interests? | 5 |
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Too Tight or Too Loose? | 5 |
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Meals | 5 |
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Public Transportation (train, flight, cruise, etc.) | 5 |
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Any Other Aspect |
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Overall Score of the Whole Package | 5 | Young took great care of our family! | |
Thank you Nick – our group very much enjoyed the tour. I would like to commend the excellent tour guide. She is very knowledgeable, friendly and provides very good service.
Jost
Our tour guide Ms Bonham did a great job giving us so much info on sites and all her pre work really showed. We would surly request her again if we have s. Hence to go again. We feel like we really got our money's worth.
The drivers did a wonderful job getting us around and a wonderful bus with lots of room
The hotels after the first one were all so good
We really liked the variety of food that we got each day Ms Bonham had such a great meal planned scheduled no two meals were the same
Thanks again to you and your company I was worried at first because I've never used a company that built to our plans usually they have a itinerary already set
Your team achieved getting all my ideas in plus so much more that all tied in to our Catholic pilgrimage
Thanks again for rewarding us so well with memories forever
Paul Neault and all 20 other pilgrims with me thank you
Sent from my iPhone
Yes, we did. Thanks to you that we had a very nice trip in Korea. We liked all three of the tour guides very much. Thay are very nice and good. please tell them that we enjoyed the time being with them a lot. specially Youngsik and Jade. Thanks.
The hotel and food in Seoul were a little disappointed to us, but hotels and food in Jeju and Busan were good. Specially in Jeju, Jingi treated us a very best lunch of the whole trip.
Here are our pictures please create a photo flash for us.
Thank you and best wishes for you and your business,
Tri
Dear Siva,
After returning home we would like to thank you again for the excellent organization of our 12 day trip in Korea and Japan. All aspects of our tour worked without mistake except the little misunderstanding regarding the 4th Shinkansen ticket which, however, was resolved promptly and without problems. We were very satisfied with the quality of hotel accommodation and with the guides. Mr. Young in Seoul did his best, and we were impressed by his kindness and professionality. Mrs. Kanda in Aichi prefecture also was wonderful and helped us in all details of our trip.
Above all, we are grateful to you for your smart assistance and great job. Be sure that we will recommend Novoland Tours to our friends wishing to visit Asia.
Warm regards
Vatroslav, Bruno, Nikola and Marko VEKARIC
Belgrade-. Serbia
Thank you so much Alice! You are the best! Wehad such a great experience with your tour guides! You also picked the bestplaces for us to go!
Everyone was on time very prompt andcourteous! They are also very knowledgeable. Only one guide(Ryoji Shimada) was not as inspired the guy who toured us in Kyotoseemed to be tired as he slept a lot on the bus on the way back to the ship! Healso didn't explain much and didn't seem to have good communication with thedriver. He was just a tad lazy to explain things. Knowing this, Ihad to ask so many questions along the way so he would be prompted to explainor discuss the places that we were going. Sometimes, he would google when Iasked him. lol
The best was Hirois Shimizu, so inspiring, motivated, personable and so passionate about herwork, I want to do her job! Haha she also introduced us to 7-11 fine diningsince we were pressed for time. Yummy! I love their $1.00 Onogiri so good I caneat 2 of them.
Ayumi , our tour guide in our Tokyo all day tour was alsovery good and she brought us to this amazing restaurant that was so good, Ibeginning to love chicken again. OMG that meal was so memorable, you should askyour guides to bring all your guests there. The price was just about$20.00, chef choice menu and so abundantly served! I''m giving our guide an A+++for that alone.
Jade at Busan and Hidefrom Kamakura Yokohama tour were also amazing.
They brought us to great restaurants servingreasonably priced but great local meals!! So enjoyable!
All in all, we love your tours my group matesalso enjoyed it! You can check our pictures at geocast.smugmug.com or I can forward you the link Just a warning, myhusband took so much pics of our trip! And the files are so big!
By the way, I want to fill up the form but howdo I type on it?
Thanks again!
Rosana