NLT-170405-CJ79512 [Apr 26, 2017,  from America]

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

5

The drivers, tour guides, hotels, vouchers, tickets etc. were all very well coordinated, thus we were able to travel with confidence.

Tour Guides

Command of English

3

 

Knowledge of Subjects

5

Fumiko knew a great deal.  It would help if she would point out, stop and speak to both of us rather than talk while walking, and many times looking away while she spoke.

Ability of Explain

3

JTB guide in Hiroshima only spoke to a handful of people near her on the bus as well as at the sites so we could not hear most of it.

Attitude

4

Both Sachiko and Fumiko were enthusiastic and helpful.

Flexibility

4

Sachiko-san was very flexible when we requested a change by not going to the gardens but to drop us off at a shopping site near the train station so that we would have the afternoon free.

Drivers and Cars

4

Both were very polite, and both had good signage for pick up.  The driver to Nagasaki airport was informative and conversed a lot more.  It would be helpful for the driver picking up at airport to not be there 15 min. before arrival, as immigration and customs takes a long while.  This driver had to wait over an hour, and we hope he was not upset.

Hotels

Location

5

Very convenient locations.  Driver from Kansai to Mariott Shin-Osaka was very long but it was convenient for the Shinkansen the next day.

Comfort

5

We loved all of our hotels, and the Hakata Dormy Inn, although small, was comfortable and most loved because of the onsen.

Sights or Activities

Worthiness of Visit

4

In cases such as the Kumamoto Castle, if the guides know ahead that repairs are not complete, we could have been informed ahead so another site may have been chosen.  After a year, I did not realize that we would just be looking at the damages to the castle and not be able to go in.

Meet Your Interests?

4

 

Too Tight or Too Loose?

5

Just right!  It was great not to pack and unpack each day!

Meals

5

We got to try local dishes, which was our aim.

Public Transportation (train, flight, cruise, etc.)

4

Needed to do a lot of walking in Nagasaki in hilly terrain but it was all right.

Any Other Aspect

 

We appreciated that the itinerary left us free time in to explore on our own.  We even looked for yatai in Hakata!

Overall Score of the Whole Package

4

Enjoyed our visit leisurely.  We appreciate all the coordination Cindy did, as I was quite apprehensive.  Everything fell into place because Cindy had everything ready at each city.  We really want to explore the Kujyu-ku shima and the Gunkanjima, staying at country inns with onsen next year, after our other trips already planned.  Thank you so very much, Cindy!  Great job!

NLT-170404-NK79753 [Jan 23, 2019,  from America]
Thank you Nick. We had a wonderful trip. Saw a lot of cherry blossoms in Busan.  

I've already returned wifi router to front desk last night.

Patrick & Vivian


NLT-170403-NK73989 [Apr 11, 2017,  from America]

Thank you! We're having a great time and hate to leave tomorrow. Everyone has been wonderful! 

Amanda

NLT-170403-FJ82647 [Apr 13, 2017,  from America]

Hi Alice, we're back home safely. We got the refund and thanks for everything. We surely enjoyed Japan. 

NLT-170329-RJ80456 [Mar 31, 2017]

Hi Nick and Mona,

 

We are finally arrive in Tokyo with safe although we have to catch up connecting train in Nagoya like crazy…

 

Anyway, thank you for arranging a trip for us to shirakawago. It was a clear and sunny day when we were there. Very memorable trip. Say big thanks for the nice and helpful driver. Sayonara….

 

Thanks and Regards,

 

Cynthia Iskandar

NLT-170320-BJ79733 [Apr 4, 2017,  from Sweden]

Hello,

Missing Japan already. Thank you very much for all the organization. And next year we will be in touch again as we are planning to travel to Korea : ). Thanks for everything really! Have a good day you too!

NLT-170319-NK81107 [Apr 9, 2017,  from Australia]
Hi Nick,

Just wanted to say a big thank you for organising our Korea trip. Everything was fantastic and the guides were amazing and made sure that we were well informed and on the right track when changing from one form of transport to another.  We could not make fault with them or the tour.  The only issue we have was with the driver accompanying Michelle, he didn't speak at all and on the final leg of our journey he managed to damage one of our suitcases.  I don't think he realised though.  So thanks again for everything.
Lynette, Lyndon and Andrew Cummings.


NLT-170317-LJ80711 [Mar 21, 2017,  from America]
Hi Lillian 
The tour in Chan May was excellent.The guide was extremely knowledgeable and very friendly.The driver of the the van was a good driver and very courteous.
As far as Beijing,there will be 3 of us as of now.Marvin Silverman will join Lori and me.The ship arrives at 6:15 in the morning,but I am not sure of the exact time we can travel to Beijing.We arrive on Sunday April 3rd.We will need a transfer back to the ship on Tuesday April 5th.The ship sails at 14:00 so we must be back by 13:30.So a pickup from the hotel around 9:30 should suffice.As soon as I have more details as to time and hotel I will email you.
The only minor complaint on our tour was that the vehicle was old and the interior was not in the  best condition .However it rode fine.
Cheers,
Ed
NLT-170317-DK72831 [Mar 21, 2017,  from America]


Our tour was wonderful! Joy did a fantastic job! Thank you so much!


Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 5

 

Tour Guides

Command of English

 5

 Joy spoke very good English!

Knowledge of Subjects

 5

 Excellent 

Ability of Explain

 5

 

Attitude

 5

 Very cheerful and enthusiastic 

Flexibility

 5

 

Drivers and Cars

 5

 

Hotels

Location

 

 

Comfort

 

 

Sights or Activities

Worthiness of Visit

 5

 

Meet Your Interests?

 5

 

Too Tight of Too Loose?

 5

 Great tour!

Meals

 4

 

Public Transportation (train, flight, cruise, etc.)

 

 

Any Other Aspect

 

 

Overall Score of the Whole Package

 5

 





NLT-170316-BJ80837 [Mar 24, 2017]

Hey,

I am heading back home. Just wanted to thank u loads for the well organized multi cities trip. I appreciate ur accuracy, availability n guidance. Of u ever visit Qatar, feel free to contact me : )

I appreciate that, everything went soooo smooth. I am very honest n tough critique. So trust me when I say I loved this trip! I will recommend to my friends as well!

NLT-170315-VJ78022 [Mar 27, 2017]
Hello! Thank you for asking. We had fun and memorable experience in Mt. Fuji though we didn't able to reach the 5th station. Overall rating is very satisfactory. 
NLT-170315-FJ81105 [Apr 20, 2017,  from America]
Hi, Alice:

I am very sorry for delaying to reply. I was out of state. The tour was fine. Alice the tour guide in South Korea was excellent. The first one at Nagasaki was not great. The rest were excellent.  Thank you for all your help.

John Thomas

NLT-170313-EK72629 [Jan 23, 2019,  from America]
Hi Emma,

We had a great time in Busan with Joann yesterday, and a great time in JeJu Island with Laura today!

Both days were fantastic!  We were able to see all of the places on the itinerary,  and eat all of the great food!!  Black Pig Belly Fat and all!!!!  All kinds of kim chee…what an experience…we look forward to all of the other day tours.

Tomorrow is Seoul, and we are also looking forward to that!  Don’t know if Seoul can beat either Busan and JeJu Island!!

Great ladies and bus drivers…we are very, very HAPPY!!!

Mahalo,

mm

NLT-170312-YK76590 [Mar 19, 2017,  from Australia]
Dear Joanna,

Thanks for helping us through this tour, we are really enjoy it although some of the accommodations and breakfast not as per our expectation but it's ok.

Will talk to you in near future.

Regards,
Kim Ku
NLT-170310-WJ78856 [Mar 22, 2017]

Dear Whitney,

 

A week passed fromour return from the wonderful Japan trip and finally I foundtime towrite to you.

 

First: the trip wasa success especially due to the perfect way you have organized it. Everything(almost) went smooth and

 

according to theplan. We came back very much impressed by this country: the way of life, theorder, the cleanliness, the attitude

 

to religion and tolife etc, etc.   

 

Some details:

 

Organisation:mostly perfect. The only shortcoming was about the last day trip to Kansay,because it was not any detail in theItinerary and especially because the Kyoto guide(who, anyway was not so bright) told us that they know nothing about and Ihave to contact "urgent" Novalandso we panicked and I send you those mails.

 

Guides: the Tokyo guideMrs Takahashi was wonderful, very well prepared, very sympathetic, helpful,verygood explanations,

 

it was a pleasure!!

 

the Kyoto guide,Mr Hiraki, no comments.

 

Hotels: very good,especially Ana crown plaza in Kyoto.

 

So, thank you verymuch, we hopefully will be in touch for our next trip to your area.

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

5

 

Tour Guides

Command of English

5

 

Knowledge of Subjects

4

 

Ability of Explain

4

 

Attitude

4

 

Flexibility

5

 

Drivers and Cars

4

 

Hotels

Location

5

 

Comfort

5

 

Sights or Activities

Worthiness of Visit

5

 

Meet Your Interests?

5

 

Too Tight or Too Loose?

5

 

Meals

4

 

Public Transportation (train, flight, cruise, etc.)

5

 

Any Other Aspect

 

 

Overall Score of the Whole Package

4.5

 


 

Solange, Zvi

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