Dear Whitney,
The feedback form sent to the Tokyo plan may not be as appropriate for the Hokkaido trip. I copied the form here for my feedback.
1=poor, 2=fair,3=good, 4=very good, 5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 | Daisy had made a great plan for my family. Whitney who backed up Daisy in her absence had been very approachable and helpful. | |
Drivers and Cars | 5 | There are 2 drivers assigned to us. They are both very professional, easy to communicate with.
They also help us to communicate with the hotel staff during check-in and order food in the restaurants. This provided us a great help as we do not speak Japanese. This is an extra service that we did not expect. Thank you very much. | |
Hotels | Location |
| No rating as we arranged our own hotels. For reference, both hotels are great to stay. 1. Tenza Hotel & SKYSPA at Sapporo Cental: - good and strategic location - big room and clean. - staff are unable to communicate in English. It makes communication a bit difficult.
2. Furano Natulux Hotel - small room, but comfortable for short stay. - good location, there are restaurants and supermarket nearby. - staff are friendly and able to communicate in English. - a very pleasant stay. |
Comfort |
| Both hotels are comfortable. | |
Sights or Activities | Worthiness of Visit | 5 |
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Meet Your Interests? | 4 |
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Too Tight or Too Loose? | just nice | The plan is just nice, not too tight or too loose. | |
Meals | 5 | We suggested what to eat and the driver brought us to the restaurants. The restaurants recommended by the driver are very good. | |
Public Transportation (train, flight, cruise, etc.) | NA |
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Any Other Aspect |
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Overall Score of the Whole Package | 5 |
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Thank you for checking in with us!
Here you go! Thank you so much for making our trip so memorable!
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 | Excellent response times, always eager to help | |
Tour Guides | Command of English | 5 | Very few issues communicating |
Knowledge of Subjects | 5 |
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Ability of Explain | 5 |
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Attitude | 5 |
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Flexibility | 5 |
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Drivers and Cars | 5 |
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Hotels | Location | 3 | The locations in every city were just a little bit inconvenient. I'm not sure if this was asked at any point, but we would have preferred to be in the heart of things to make access to stores and restaurants easier. |
Comfort | 4 |
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Sights or Activities | Worthiness of Visit | 4 | |
Meet Your Interests? | 4 | Too many temples. Our guides were excellent at adjusting to our interests though | |
Too Tight or Too Loose? |
| In retrospect, we should have planned for more free time, especially in the beginning as we were still struggling with jet lag | |
Meals | 5 | Our guides found terrific places for us to eat | |
Public Transportation (train, flight, cruise, etc.) | 5 | KTX was easy and relatively comfortable | |
Any Other Aspect |
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Overall Score of the Whole Package | 5 | I have already recommended this company, Amina, and our guides to others | |
HI Amina,
Thank you for your help on planning the tour. It worked out very well for us. THANK YOU!
Best Regards,
Juliet
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 | ||
Tour Guides | Command of English | 5 | Jay Song was excellent! |
Knowledge of Subjects | 5 |
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Ability of Explain | 5 |
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Attitude | 5 |
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Flexibility | 5 |
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Drivers and Cars | 5 |
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Hotels | Location | NA |
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Comfort | NA |
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Sights or Activities | Worthiness of Visit | 5 |
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Meet Your Interests? | 5 |
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Too Tight or Too Loose? |
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Meals | 5 | Jay Song picked incredible vegetarian restaurant for us to accommodate our diet need. It became one of the most memorable meal experiences in Korea, among many. | |
Public Transportation (train, flight, cruise, etc.) | NA |
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Any Other Aspect |
| Your prompt responses were very helpful! Thank you! | |
Overall Score of the Whole Package | 5 |
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Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 |
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Tour Guides | Command of English | 5 | never an issue |
Knowledge of Subjects | 5 |
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Ability of Explain | 5 |
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Attitude | 5 |
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Flexibility | 5 | Dee in Jeju handled the rain without a problem | |
Drivers and Cars | 5 | Lodging at Dragon Hill Lodge made it a challenge but it all worked | |
Hotels | Location | 5 |
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Comfort | 5 |
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Sights or Activities | Worthiness of Visit | 5 |
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Meet Your Interests? | 5 | dog cafe and hanbok wearing were especially great | |
Too Tight or Too Loose? | 5 | just right | |
Meals | 5 |
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Public Transportation (train, flight, cruise, etc.) | 5 | Train was wonderful! | |
Any Other Aspect |
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Overall Score of the Whole Package | 5 | Really a good trip. My son and granddaughter were very happy | |
Many, many thanks, Amina. A job well done.
Helen,
It’s been an amazing trip so far. We are super interested in the onsen experience.
Hi Cindy,
Sorry for the delayed response. I have had a horrible cold (not covid!) that started a few days after we returned from Japan. We had a wonderful time, and all of our tour guides were fantastic. Thank you for putting together a great trip!
Jeanette
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | T- K- O |
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Tour Guides | Command of English | 5- 5- 5 | All 3 tour guides spoke English very well |
Knowledge of Subjects | 4- 5- 5 | T (Tokyo)- tour guide told us we were his first tour group ever so he was a little nervous, which was fine! He did a great job and will only get better over time and with more experience. Everyone has to start somewhere! K (Kyoto) and O (Osaka)- both were seasoned veterans and gave a lot of information and answered any questions we had. | |
Ability of Explain | 4- 5- 5 | T- he'll develop his skills as he gets more comfortable and experienced. He was so nice, and he'll be a great tour guide soon enough! | |
Attitude | 5- 5- 5 | All were very positive and took pride in their cities and sights | |
Flexibility | 5- 5- 5 | Very flexible. We finished some sights quickly, and they were able to find other things to do and/or let us linger where we wanted. Sachi in Kyoto altered our plans a little so we would have time for an experience that wasn't part of our original plan, and it was something we wouldn't have experienced anywhere else. | |
Drivers and Cars |
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Hotels | Location | 4- 4- 5 | T & K- felt they were a little out of the way from where we would have liked to have been, but they were very nice, comfortable, clean and quiet so no major complaints. O- it was nice being so close to a lot of shops and restaurants. Made things easier in the evening when we were too tired to look for food. |
Comfort | 5- 5- 5 | The hotels were very comfortable and quiet. Breakfasts were very nice. | |
Sights or Activities | Worthiness of Visit | 5- 5- 5 | Very nice selection of sights to see |
Meet Your Interests? | 5- 5- 5 | Yes, and we were able to see some other things on our own on our free days. | |
Too Tight or Too Loose? | Just right | Schedule was perfect for us | |
Public Transportation (train, flight, cruise, etc.) | Great | Family really enjoyed the bullet train. Public transportation was easy. Ichiro (Osaka) had transportation cards for us to use for the day, and that made train travel a breeze. | |
Any Other Aspect |
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Overall Score of the Whole Package | 5 | Everything was wonderful. Family can't wait to go back. Thank you! | |
Hi Cindy,
Please see my evaluation below.
Thanks,
On-Nei
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant (Cindy) | 5 |
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Tour Guides | Command of English | 3 |
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Knowledge of Subjects | 4 |
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Ability of Explain | 3 |
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Attitude | 4 |
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Flexibility | 5 |
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Drivers and Cars |
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Hotels | Location | 4 | All hotels were very good and close to convenience stores. |
Comfort | 4 |
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Sights or Activities | Worthiness of Visit | 4 except Furano, 1 | Furano was not worth driving to in June as the flowers haven't bloomed. See attached photo. |
Meet Your Interests? | 4 |
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Too Tight or Too Loose? | 4 | Not enough time in Tomamu considering how far of a drive it was. Would recommend 2 nights. | |
Meals | 4 |
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Public Transportation (train, flight, cruise, etc.) | 4 | Mini bus was good size for the 11 of us. | |
Any Other Aspect |
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Overall Score of the Whole Package | 4 |
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