NLT-170308-FU81678 [Jan 23, 2019]
Hi Alice,

I got back home yesterday and i do enjoy my trips to the fullest. i will send the photos to you as soon and your feedback as well. thanks for everything. 

regards,
Wilson. 

NLT-170307-ZJ80648 [Mar 11, 2017]
Thank you again ms lynee and we had a great time  in Japan.. 
NLT-170226-RJ81599 [Feb 28, 2017,  from America]

Masaki was terrific!  very knowledgeable and nice. He's a "5" on everything!

NLT-170223-WJ73324 [Mar 6, 2017,  from America]

Hi Whitney,

 

My wife andI are back home in the USA after a wonderful trip to the Philippines andJapan.  It was really a memorable and exciting Japan visit, thanks toyou..

 

Whitney, I amunable to edit the review you are asking but I scanned it and sending it as anattachment .  I will send pictures later when I have them organized.


NLT-170217-VJ65618 [Feb 25, 2017]
I had arrange my trip to shirakawago via novaland tour. Excellent service from Doris my tour consultant. She is very responsive and helpful! They even help me with bus reservation by calling the nohi bus company! She's also very patient throughout the whole communication. They offer great packages at reasonable prices and they try to meet your budget and requirements. The shirakawago tour that we had join is also superb! Highly recommended. Will definitely use novaland tour again in future.
NLT-170211-RJ79321 [Feb 27, 2017]

Thank you so much for arranging the tour for us.Because of bad weather, some places/roads were closed, but our guide Mr. Saitohalways has a back up plan to fill up the time, which is a good thing. Althoughhe is a quiet person, he made  excellent efforts to find muslim friendlyrestaurant while at the same time ensuring we sample the best local cuisines..delicious. 

1=poor, 2=fair,3=good, 4=very good5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 5

 replies email promptly, offers many activities to choose from

Tour Guides

Command of English

 2

Communication can get difficult as the guide has limited command of english

Knowledge of Subjects

 2

 

Ability of Explain

 3

 

Attitude

 5

 

Flexibility

 5

Drivers and Cars

 5

 spacious, clean van

Hotels

Location

 5

Comfort

 5

 

Sights or Activities

Worthiness of Visit

 5

 

Meet Your Interests?

 5

 

Too Tight or Too Loose?

 5

 Just nice, 

Meals

 5

 excellent recommendations by the Guide

Public Transportation (train, flight, cruise, etc.)

 -

 did not take any

Any Other Aspect

 

 

Overall Score of the Whole Package

 5

NLT-170130-YK72926 [Feb 17, 2017]
Hi Joanna, 

Thanks for your follow up.

Will update all the details for you later. We are happy for the trips. The tour guide so pretty and friendly.

By the way, i need your help. Your company got private tour guide for Hokido, Japan? 

Thank you.
NLT-170129-ZJ68711 [Feb 14, 2017]
Our Tour in Gokayama is Ok. Thanks!
NLT-170128-FJ80488 [Jan 29, 2017,  from Australia]

Thanks Alice, both our driver and tour guide yesterday were Excellent!

Thank you again!

NLT-170124-ZK78797 [Feb 6, 2017,  from America]

Dear Lynee,

 

We are in Shanghai for our last evening before we head back to the States.I have to say our trip to Asia has been amazing, but our time with Bonita inBusan was definitely one of the highlights of the trip. We LOVED spending theday with Bonita…she was so enthusiastic, knowledgeable, flexible and fun!!! Weall give her marks of 5 in every category!!! Mr. E was an excellent driver, andit was so nice being dropped off and picked up at just the right spot at theright time. We will definitely recommend your company to anyone traveling toKorea! Thank you so much for making our wonderful visit to Busan possible, andplease let Bonita know we appreciate all she did for us! :}

 

Thank you for your photo flash offer, but I think we will pass. 

 

Happy New Year!

Kay Fisher

NLT-170124-NK78232 [Jan 25, 2017,  from Australia]
Nick

We really enjoyed our day yesterday with Mr Chong and Becca. We would have liked to be able to spend more time at the cultural village and BIFF square just wandering and tasting food but unfortunately not enough time to do it all. 

Regards
Carol
NLT-170118-EC75419 [Feb 13, 2017,  from United Kingdom]
Thanks, Emma, we are having a great time.
Happy New Year to you! We are honoured to be involved.

Best wishes for 2017

Marian and Colin

---------------------------------------------------------
Dear Emma

We have been back at home for a week now and have had time to reflect on our wonderful time in China.

Thank you very much for organising such a special holiday in China for us. It was the most expensive holiday we have ever had but we realise this was partly due to Chinese New Year but mainly due to no English speaking larger tours being available at this time of year. The distances travelled also meant that internal flights needed to be used. We appreciated that you tried to book us into some smaller, simpler accommodation which is our preference and we stayed in some lovely guesthouses - thank you. We felt privileged to be in China for Chinese New Year and really appreciated the Guides and Drivers working over the holiday time. We hope that you had a good New Year!

I felt strangely moved to come back to China, the land of my birth! And we loved Guilin, the place where my parents met and got married. Our daughter will get married in May so we bought her a pearl necklace and earrings there to wear at her wedding in memory of her grandparents. [We also bought her 2 Chinese lanterns for the wedding with double happiness and the dragon and phoenix on them!]  A Chinese school friend of mine recommended that we go to the Yangshuo Experience Show so our Tour Guide arranged that and we found it was an amazing end to a day spent among the Limestone pinnacles of the area. [I maybe should add that cycling on the wrong side of the road, for us, with all the electric scooters and other traffic is a very daunting thought for some of us - I personally was grateful to Henry, our Guide, for taking me on a tandem to a quiet road with no traffic. The scenery was very beautiful there even if the cycling terrified me.]

Thank you very much for the offer of compiling a photo flash. We would really appreciate that but hope it is all right if we wait for a few days as we plan to show our photos on a screen to some friends, and then we will have a better idea as to which pictures to use. We would like Chinese music to accompany the photos, please.

Thank you again for all your hard work.

With best wishes

Marian [and Colin] Martin

PS We were surprised that our Guides did not know about Novaland

NLT-170110-WJ76874 [Jan 19, 2017,  from America]

No need for photo flash.  We rate ourguide, driver and tour a 4. Thank you, Virgil and Mariel Aoanan

NLT-170108-NK79011 [Jan 23, 2019]
Many thanks for the tour, Nick. We enjoyed it very much. 

We are looking forward to receiving pictures.

Kind regards,
Alexei

NLT-170105-EK67387-2 [Jan 10, 2017]
Hi Emma.. its been great, thanks.
I will check with the hotel later on the gift package.

Thanks again

Rgds,
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