Hi Siva,
Greetings!
It was a greatexperinced. Extend our regards to Mr. Young, who imparted to us not only hisknowledge but also how hospitable Korean people is. Tell him to get marriedsoon, for us to go back in Korea.
Thank you!
Sincerelyyours,
Jermaine
Hi Emma,
The tour has been good. I think the tour guide has been switched. The person's name is Steve Mizuma and not Jay. I believe Steve will also accompany us today to Disney Sea. I was confused at first when we met Steve last week. As you know there was a little confusion as to the transfer back to the hotel from the Tokyo train station yesterday since we didn't see the driver and waited for a while before catching a taxi back. Other than that things have been smooth.
Hi Emma,
We're having a great time and Young has been very accommodating. Thanks so much for arranging our trip with him in Korea!
Nathalie
-----------------------------------------------------------------------------------------------------------------------
1=poor, 2=fair,3=good, 4=very good5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | |||
Tour Guides | Command of English | 3 (Steve), 4 (Hiro), 5 (Young) | Both Steve and Hiro were very nice and accommodating. The biggest barrier was perhaps the language barrier. |
Knowledge of Subjects | 5 (all guides) | ||
Ability of Explain | 5 (all guides) | ||
Attitude | 5 (all guides) | ||
Flexibility | 5 (all guides) | ||
Drivers and Cars | 4 | ||
Hotels | Location | ||
Comfort | |||
Sights or Activities | Worthiness of Visit | 4 | |
Meet Your Interests? | 5 | ||
Too Tight or Too Loose? | Adequate | ||
Meals | |||
Public Transportation (train, flight, cruise, etc.) | 5 | ||
Any Other Aspect | |||
Overall Score of the Whole Package | 4.5 | ||
1=poor, 2=fair,3=good, 4=very good5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 4 |
| |
Tour Guides | Command of English | 4 |
|
Knowledge of Subjects | 5 |
| |
Ability of Explain | 5 |
| |
Attitude | 5 |
| |
Flexibility | 4 |
| |
Drivers and Cars | 5 | It was the tour guide how drives us around | |
Hotels | Location |
| It was booked by use |
Comfort |
|
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 4 |
| |
Too Tight or Too Loose? | 3 | Immm... it was our first time in Korea so half day tour wasn't enough to spend at some sitting | |
Meals | 4 | Meals was great , how ever it didn't meat all the taste but etiwan did the trick | |
Public Transportation (train, flight, cruise, etc.) | 4 | We used only taxes and it was convenance | |
Any Other Aspect |
|
| |
Overall Score of the Whole Package | 4 |
| |
My email has been down for a while now. That's why I haven't answered you.
I am glad we got off the plane at Guangzhou; the layover would otherwise have been unbarable.
Our tour was great. Lots of temples, especially in Bagan. Mandalay was much like Yangon; Modern Cities. Isle Lake was special. I like the boats all over. We had fun there.
Thank you for making the arrangements and getting us home OK.
Best Regards, Bob and Shiony Edmundson
Hello Emma!!! I can honestly say this has been one of our best trips so far! Novaland is awesome! The well thought of and planned tour itinerary, the informative and very accomodating/nice tour guides( we especially enjoyed Mr. Jacky in Seoul & Mr. John in Busan) , the endless delicious korean food, the fun activities( best was the trick museum, kimchi class, korean memorial, samsung d light and the Haedong Yunggungsa Temple in Busan), the comfy hotels and transport , everything was spot on! EXCELLENT ALL THE WAY!!! Thank you for making it special for us. Ok we will work on the 40 pics but some of the ones we want included are in the camera. If you can give me another 2 days to send it to you that would be awesome.
We hope to utilize Novaland again in the future for iur trips! We re already spreading the word to our friends regarding your awesome service. THANK YOU Very MUCH EMMA & NOVALAND!!! Feel free to use our comments and reviews for you on your website!
Jen
Correction to my prior email, MR. YOUNG in SEOUL. Thanks!
Hi Melody
We received the package from Novaland Tours!
Thank you very much. It was a pleasant surprise.
It's our last night in Seoul today and we had a good trip in Korea, including our 2 days in Jeju with Novaland tour.
Our private tour guide, Victor was quite patient and waited for us while we climbed the shorter trail up Mt Halla. Unfortunately, he forgot to bring us to visit the waterfall and i only remembered that after we reached back to the hotel. However, he did make a quick stop along mysterious road.
Thanks for all your help and quick replies while we were planning for the trip.
I'll use Novaland again for our next trip
Best regards
Jia Ling
Mr. Young very nice. Just like you
Thank you for your email. Yes definitely we super, extremely enjoyed Korea. Thanks especially to you & Mr. Young who really took very good care of our family. He always went the extra mile to give us more than what we needed. We have nothing to complain. We are full of happy memories from Korea. 2017.1.10
Aspect
Mark(1-5)
Advice or Remark
Travel Consultant
5
Attentive & quick to reply
Tour Guides
Command of English
5
Very good!
Knowledge of Subjects
5
Especially in sharing Korean War history & Korean culture
Ability of Explain
5
Clear
Attitude
5
Very Patient; volunteers to take our pictures all the time; arrives on time always
Flexibility
5
We have no problem with waiting in line. Good timing always & fixes schedule to avoid traffic.
Drivers and Cars
5
Drives safely. Car clean & in good condition.
Hotels
Location
NA
Comfort
NA
Sights or Activities
Worthiness of Visit
5
Meet Your Interests?
5
Too Tight or Too Loose?
5
Perfect!
Meals
5
The best! We ate different variety of Korean food in various locations. Reasonably priced food
Public Transportation (train, flight, cruise, etc.)
NA
Any Other Aspect
Overall Score of the Whole Package
5
If there is a higher score, we rate it a 10!!!
Hi Lynee,
Thanks so much for the offer to do up a photo flash for us. However, it isnot necessary, thank you anyway.
Below are our comments.
Oh, by the way, thank you very much for the parcel of stationery andcoupons.
Warmest regards,
Dora
1=poor, 2=fair,3=good, 4=very good5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 4 |
| |
Tour Guides | Command of English | 4 |
|
Knowledge of Subjects | 4 |
| |
Ability of Explain | 5 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars | 5 |
| |
Hotels | Location | 4 | Booked on our own |
Comfort | 4 |
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight or Too Loose? | 5 |
| |
Meals | 5 |
| |
Public Transportation (train, flight, cruise, etc.) | 4 | Took subway and cab only once each | |
Any Other Aspect |
|
| |
Overall Score of the Whole Package | 4.5 |
| |
We are looking forward to receiving pictures.
Kind regards,
Alexei