Novaland Tours Travel Reviews, Tour Reviews, Testimonials

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NLT-180906-CJ99254 [Jan 23, 2019, from America]

There were 24 people of us in a group and we had wonderful time in Japan! Thanks to Cindy and to our excellent tour guide, Rauf!

NLT-181020-CJ95663 [Jan 23, 2019, from Canada]

NLT-181124-BJ103087 [Jan 23, 2019, from Canada]

Hi Bruce, what is an appropriate tip you recommend for your drivers? All is well.

Hi Bruce all is well in Kyoto! Good tour guide today.

Thank you, yes it was very good we liked the tour guide and saw a lot!

We really have enjoyed both cities and are looking forward to tomorrow.

Yes we were really pleased with Osaka and glad we were there, good tour guide and car. We had enough time and lives seeing all the action and the views from sky tower. We are having a great trip on our way to Tokyo Kieo plaza this time.

NLT-181226-WJ99034 [Jan 23, 2019]

Thanks for this Whitney

Please see my evaluation attached.

1=poor, 2=fair,3=good, 4=very good5=excellent

Aspect		Mark(1-5)	Advice or Remark
Travel Consultant		5	Whitney is very helpful. She sends a SMS everyday
Tour Guides	Command of English	5	Rauf and Hiro are both very good
	Knowledge of Subjects	5
	Ability of Explain	5
	Attitude	5	Rauf and Hiro were very understanding and amiable to the whole family
	Flexibility	5	Rauf and Hiro were very flexible and considerate to the group
Drivers and Cars		5
Hotels	Location	NA	We chose our own hotel
Hotels	Comfort	NA
Sights or Activities	Worthiness of Visit	4	Uezo Zoo – not so much animals
	Meet Your Interests?	4
	Too Tight or Too Loose?	3	It was good to see a lot of places but the pace was too fast for the big group.
Meals		NA	We had our own meals
Public Transportation (train, flight, cruise, etc.)		4	Good that Rauf suggested we leave early for Shinkansen
Any Other Aspect
Overall Score of the Whole Package		5

NLT-140116-CJ33640 [Jan 23, 2019]

Dear Cindy,rn rnAs mentioned, here you go some of the photo we took in Jan when we were in Japan.rn rnWe would like to say thank you to you and your team for helping us to arrange the tour, the tour guide is really awesome, can’t describe how fun and experience he is, His Name is Tuck San, and he is really knowledgeable, very punctual, patience and dedication.rn rnWe are really glad to have your team to help with our company trip, we won’t had have so much of fun and wonderful time in Japan if without your delicate arrangement.rn rnTherefore, I really looking forward your help with our Tibet trip.rn rnMany thanks and regardsrnGrace

NLT-140201-MK34003 [Jan 23, 2019]

NLT-140214-YK35410 [Jan 23, 2019]

Hi..just arrived..thanks a lot for the first class services..see you in the coming trips..rnrnPs# send regard to Mr. Young...rnrnLove, rnMr. & Mrs. Yee

NLT-140312-EK34892 [Jan 23, 2019, from America]

Hi Joanna,rnI am so sorry for the delayed response...but it was difficult for me to write you until I arrived back home.rnI wanted to let you know that we thought Mr. Young was great. He was waiting for us at the dock with a car and driver. Mr. Young had a wonderful attitude and was anxious to please. He was able to add the changing of the guard at the palace to the tour and we arrived there just in time. We went to all the markets that we wanted to see and as a bonus bought us the most delicious street food. He knew everything about the area and was more that willing to share interesting history. When we left Seoul we were sad that we only had one day to visit. When we arrived back in Incheon he also gave us a tour and since we had some time before the ship left he took us to Chinatown and we had "black noodles" (delicious)rnI would highly recommend Mr. Young.....he was fun, knowledgeable, and very accommodating. He made our visit to Seoul one of the highlights of our Asian trip.rnThank you for choosing Mr Young as our guide.rnSincerely,rnAnne GreenernUSA

NLT-140315-TK32785 [Jan 23, 2019]

NLT-140322-MK33748 [Jan 23, 2019]

NLT-140411-LA35979 [Jan 23, 2019, from America]

Dear Lillian,rnThanks for arranging such a wonderful trip!! Our opinion are as follows:rnrnrnIt was a very good experience dealing with Novaland. Our 1st contact was Lilianrnand she always responded quickly and helped us in amending itinerary tillrnit fit to our needs. The hotels suggested were clean and comfortable and in good rnlocality. The time arrangement were also perfect. The tour guides were pleasent and made our trip interesting. rnInitially, We were a bit worried as you have to bank in full amount one month before. The reviews on internet and the interactonrnwith Lilian during itinerary finalisation made us comfortable.rnrn rnAs regard to improvement, there are very little to comment but what we find,the breakfast in Seoulrnwas always the same everyday and limited choices. Similarly at Jeju, it would have beenrnbetter if they would have provided bread, butter etc with Korean style.rnrnOverall, we had a very wonderful trip.rn rnLooking forward to plan next trip with Novaland.rn rnThanks

NLT-140411-TK35052 [Jan 23, 2019, from America]

NLT-140415-EK37201 [Jan 23, 2019, from America]

NLT-140422-PK37923 [Jan 23, 2019]

NLT-140425-YK35650 [Jan 23, 2019, from America]

Hello Joanna! We are very happy with the wonderful tour you put together for us. The itinerary, the guides, the hotels and the food were all excellent! We have the most wonderful memories. The guides were all vet flexible and they helped us make good use of our time. They were always open to different things we wanted to see and gave us great ideas.rnrnSorry we got your message too late about alternative to the airport transfer. Is there any chance we could receive a refund for that one item? Many thanks. rnrnDenise

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