We deal with Mr Nick via emails and Wechat, he did a excellent job of organizing and coordinating our itinerary with his full patient & quick response. Our private trip was organized smoothly and comfortably, all the tour guides and drivers (in Seoul, Jeju & Busan) were friendly and helpful. Thank you so much for the last minutes changes in pick up arrangement due to flight delay on last day of our trip. We really enjoyed our South Korea trip with Novaland Tours.
We did have a good time in Japan, thanks to your advice and arrangement.
We definitely will consider Novaland Tour for our next holiday trip.
1=poor, 2=fair,3=good, 4=very good5=excellent
Advice or Remark
Very helpful and give valuable advice
Command of English
Knowledge of Subjects
Lots of interesting information about Japan
Ability of Explain
Good idea to use English pronounciation to learn Japanese language
Hide-san had to work overtime in Kyoto
Drivers and Cars
Hotel was on own arrangement
Hotel was too small
Sights or Activities
Worthiness of Visit
Meet Your Interests?
Too Tight of Too Loose?
Traffic jam to Osaka, 2 hours behind the schedule
Some are small restaurant but the meals are ‘oishii’
Public Transportation (train, flight, cruise, etc.)
Shinkansen booking was well arranged
Any Other Aspect
Yes we had a good time with Jay.His very flexible.
Thank you very much for everything, from the day your company fetch my mother and nephew, the 2 days tours, until last day, you send them to the airport.
Ben and the driver was fun and knowledgeable. They had wonderful and happy moments in Tokyo!