[09:44, 2018年5月8日] James: enjoy the tour around Tokyo?
[01:51, 2018年5月9日] vandana qj98420: Amazing. Rauf was our best guide so far
[01:51, 2018年5月9日] vandana qj98420: Thanks a ton for your help
[01:51, 2018年5月9日] vandana qj98420:
Our driver drove smoothly, that we relax and feel asleep as soon as we get on the bus. As for the photos, we have thousands and it is so hard to pick the best ones, as they were all awesome pics. Thank you for the offer.
And most of all, i would like to thank you Melody for being so accommodating, and helped us through all the itineraries, if not for your assistance...we won’t be able to make it successfully.
I thought you were in Fukuoka, when i asked you where your base was, it’s because i want to give you a little gift to show my appreciation and gratitude for being helpful.
Rest assured that Novaland will always be our utmost choice when we will be looking for travel agency to assist us in the future.
Hope this email serve as our feedback, instead of printing out and filling out the form you gave us:
MELODY - EXCELLENT
DRIVER - EXCELLENT
TOUR GUIDE - EXCELLENT
MORE POWER TO YOU
LILY
It was great tours.
My Familly were very happy during the tours.
Mr Rauf and Ayumi san are the proffesional tour guide..they are kindness..polite and smilley. My son and my daughter very like them..and i am so happy cause both of my kids directly can practice english with them.
Thanks for support us..
Rgd
Agustunus H
Hi Bruce, what is an appropriate tip you recommend for your drivers? All is well.
Hi Bruce all is well in Kyoto! Good tour guide today.
Thank you, yes it was very good we liked the tour guide and saw a lot!
We really have enjoyed both cities and are looking forward to tomorrow.
Yes we were really pleased with Osaka and glad we were there, good tour guide and car. We had enough time and lives seeing all the action and the views from sky tower. We are having a great trip on our way to Tokyo Kieo plaza this time.
Thanks for this Whitney
Please see my evaluation attached.
1=poor, 2=fair,3=good, 4=very good5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 | Whitney is very helpful. She sends a SMS everyday | |
Tour Guides | Command of English | 5 | Rauf and Hiro are both very good |
Knowledge of Subjects | 5 |
| |
Ability of Explain | 5 |
| |
Attitude | 5 | Rauf and Hiro were very understanding and amiable to the whole family | |
Flexibility | 5 | Rauf and Hiro were very flexible and considerate to the group | |
Drivers and Cars | 5 |
| |
Hotels | Location | NA | We chose our own hotel |
Comfort | NA |
| |
Sights or Activities | Worthiness of Visit | 4 | Uezo Zoo – not so much animals |
Meet Your Interests? | 4 |
| |
Too Tight or Too Loose? | 3 | It was good to see a lot of places but the pace was too fast for the big group. | |
Meals | NA | We had our own meals | |
Public Transportation (train, flight, cruise, etc.) | 4 | Good that Rauf suggested we leave early for Shinkansen | |
Any Other Aspect |
|
| |
Overall Score of the Whole Package | 5 |
| |