NLT-180707-FI99883 [Jul 7, 2018,  from America]
NLT-180703-VJ96140 [Jul 5, 2018,  from America]
Ms. Yukari was a great guide and we were able to see everything on our list. Disneyland/Disneysea have both been wonderful and not very crowded. We are looking forward to Mt. Fuji this weekend. 


Bonnie J Bitter
NLT-180701-YK98301 [Jul 5, 2018,  from New Zealand]

 VIBER 聊天平台 评论

Hey, yeah I've checked in. Despite the rain today was awesome. Saw some sights, ate some food. Exactly what i wanted to do.

Ok thank you Helen. Really enjoyed tour. Appreciate your service. All the tour guides were excellent. Especially Elvis Lee Hey, 

NLT-180624-MJ93962 [Jun 30, 2018,  from United Kingdom]
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Thank you for arranging the tours  and your assistance。We had an excellent trip and waiting to board the flight.


We have returned the router, cable and plug in the envelope provided. We had vegetarian food available in the buffet in the Nara tour. Thank you for the gift pack.
NLT-180611-VJ94302 [Jun 27, 2018]

Dear Doris,


Right now we're back to normal, back to work but still remembering our wonderful holiday :)


Thanks to you and Novaland tour and travel. Since it's the first time we've used a travel agent through a website, not from our country and without a meeting, honestly we doubt this travel. But be sure after reading testimony from your customer, especially good value provided by web tripadvisor. 

And from the beginning we arrived at tokyo, we were satisfied with the planning, the hotel used, the tour guide was informative, had extensive knowledge, and satisfy us. This is an unforgettable private vacation.

1=poor, 2=fair,3=good, 4=very good5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 5

- for the future, more innovation in planning a trip, more unique or not mainstream.

- Try to plan a trip outside japan, for example korea or europe, tureyi etc

Tour Guides

Command of English

 4

 there is no specific advice for tour guides, because they are all professionals

Knowledge of Subjects

 5

 

Ability of Explain

 5

 

Attitude

 5

 

Flexibility

 4

 

Drivers and Cars

 4

 

Hotels

Location

 5

 

Comfort

 we like all the hotels. Each hotel has a different impression but all are comfortable. Especially when we were staying in Hakone, a new experience, although difficult to communicate, because the staff and waiters do not speak english, but not a problem.

Sights or Activities

Worthiness of Visit

 4

 

Meet Your Interests?

 4

 

Too Tight or Too Loose?

 4

 time is too tight, because many want to visit

Meals

 4

 

Public Transportation (train, flight, cruise, etc.)

 5

 

Any Other Aspect: weather, security and comfort

 4

 Experiencing rain when to Kyoto, but not too disturbing trip, although not get a good spot photo

Overall Score of the Whole Package

 4

 


Hope Novaland tour and travel to the best and successful

Best Regards
NLT-180612-CJ100385 [Jun 22, 2018,  from America]
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Thanks for your responsiveness on the emails. Your tour guide staff was very professional, nice and knowledgeable.
NLT-180618-EJ99889 [Jun 21, 2018]
NLT-180618-EJ99354 [Jun 21, 2018]
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