Thank you for rollout on our trip!
The driving guide, Mr. Miyano, is very knowledgeable and speaks English very well. We are enjoying his help.Weather was not good yesterday so had to adjust our tour destination schedule a bit. Not a problem.
The hotel is quite comfortable. Room is large and perfect for a multi day stay. Hotel staff is excellent as is the dining.
The onsen is typical and the outdoor onsen is enjoyable. We are enjoying the bathing a lot!
Highland Resort view of Mt Fuji is perfect!!
The Takayama and Shirakawa sites were far superior the Iyashi no Sato place. Overall we are pleased with the trip.
Dear Helen,
Thank you very much.
As always, I am very grateful for your excellent service :)
Warm regards,
Alberto
Thank you for the message! Everything has been so amazing, we have very impressed. Thank you for checking in!
Erin
Hi Kate,
We enjoyed our tour/vacation so very much! Thank you for planning such a wonderful experience for us!
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 | Very professional | |
Tour Guides | Command of English | 3 | Some of them with some difficulties to find the correct words. |
Knowledge of Subjects | 4 |
| |
Ability of Explain | 4 |
| |
Attitude | 5 | Very kind all of them | |
Flexibility | 5 |
| |
Drivers and Cars | 5 | Excellent car and punctuality. | |
Hotels | Location | 5 |
|
Comfort | 4 |
| |
Sights or Activities | Worthiness of Visit | 4 |
|
Meet Your Interests? | 4 |
| |
Too Tight or Too Loose? | 4 |
| |
Meals | 4 | The last breakfast (metropolitan hotel) not as good as the one of the other hotels. | |
Public Transportation (train, flight, cruise, etc.) | 5 |
| |
Any Other Aspect | 4 |
| |
Overall Score of the Whole Package | 4 | ||
I’m back home in the States now and just wanted to thank you for the customized trip of Israel and Jordan. I’ll tell you something, Laith with Sky Road Logistics that was my driver and chaperone was one of the BEST people I’ve ever met in my numerous travels around the world. I highly recommend you use him and his company as much as possible.
I’m planning a trip in the Spring to a few countries in Western Europe, but my plan in the Fall is to visit China for a few days (assuming I’m able to with Covid) and then stop in Seoul for a couple days on my way to Japan where I’d like to spend the majority of my trip. I see that you specialize in Korea and Japan. If you have any marketing or info you could send me for my files so that after my spring trip when I start to plan for the Fall, I have some resources to decide what I’d like to see through your company…..I’d me most appreciative. My plan was to do this trip in Fall of 2020, but obviously Covid didn’t allow that.
Thanks again for all your help and making a memorable Birthday trip for me.
Sincerely,
Christopher Brandon Ayers
I had themost amazing time! Everything was absolute perfection! I am so appreciative forhow you worked with me and for my guide. It was the best day!
1=poor, 2=fair, 3=good, 4=very good,5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 |
| |
Tour Guides | Command of English | 5 |
|
Knowledge of Subjects | 5 |
| |
Ability of Explain | 5 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars | 5 |
| |
Hotels | Location | N/a |
|
Comfort | N/a |
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight or Too Loose? | 5 |
| |
Meals | 5 |
| |
Public Transportation (train, flight, cruise, etc.) | 5 |
| |
Any Other Aspect |
|
| |
Overall Score of the Whole Package | 5 |
| |
Hi Whitney,
See the filled form below.
Khai
1=poor, 2=fair,3=good, 4=very good5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 |
| |
Tour Guides | Command of English | 5 | Takae Suzuki is an excellent tour guide. She is passion about her job. She communicates well with the driver and the rest of us. Everyone is extremely happy with her service.
|
Knowledge of Subjects | 5 | ||
Ability to Explain | 5 | ||
Attitude | 5 | ||
Flexibility | 5 | ||
Drivers and Cars | 5 | Van a bit small for the number of luggage we have. Driver surprisingly can speak some English. He is very polite. | |
Hotels | Location | 5 |
|
Comfort | 5 |
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight or Too Loose? | 5 |
| |
Meals | 5 |
| |
Public Transportation (train, flight, cruise, etc.) | n/a |
| |
Any Other Aspect |
| It was great to have pocket wi fi | |
Overall Score of the Whole Package | 5 |
| |
I can't say enough good things about Whitney. She always responded to us right away with extremely detailed answers. She also checked in with us during the trip to make sure we were happy and continues to communicate with us - sending us pictures that our guides took of us during our tours.
Novaland Tours has expertise all over the world. Whenever and wherever we decide to go next, Whitney at Novaland Tours will be our first call!
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 |
| |
Tour Guides | Command of English | 4 |
|
Knowledge of Subjects | 5 |
| |
Ability of Explain | 5 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars | 5 |
| |
Hotels | Location | 5 |
|
Comfort | 5 |
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight or Too Loose? |
| just about right | |
Meals | 5 |
| |
Public Transportation (train, flight, cruise, etc.) | 5 |
| |
Any Other Aspect |
|
| |
Overall Score of the Whole Package | 5 |
| |