Sara we are backfrom our Japan trip.

I have come back with many sweet memories of Japan30years back.

Your all arrangements were absolutely upto themark except Tokyo guide and Tokyo transporter.

Tokyo guide mr Tanaka was a s a person very nicebut dod not prove to be good guide.

Selection of Tokyo indian restaurant at such a farplace which was a take away place only made things worse. we had to omitcertain itinerary because of that and I know very well about regulationsover there but the transporter ran away with all belongings including ourmedicines and passport. Our guide should have at least collected those valuablesfrom bus.

All other arrangements were fantastic without anyany hussels.

I must compliments you for your efforts andpatience and thank you very much for the same.
Your arranged osaka transporter mr Um and Beppuguide Ms. Kiyota were beyond expactation. They both were caring.

Hope to contact you for some next trip soon.

Hi Doris,

We had a great time.  Both Mr. Dong and Mr. Tanaka are very nice and helpful.    Especially, Mr Tanaka has very good knowledge about each attraction.  He explained in details and we have learned so much from him.  We are very grateful and appreciated very much of his information he provided us today.

Overall, our trip is memorable.

Thank you,
Cindy

Hi Sara , we had a wonderful time with Kumiko today , we have a chance to wear the kimono and walk around the Temple  and the Gion corner. Quite an experience .

Dear Sara, we spent a day with Hiraki and he also was wonderful . I couldn't thank you enough to made all the arrangement for us . We have such a good time here .

Dear Sara , we're home . This journey couldn't make it so nicely without you . Thank you. I would like to send you the pictures to you . How will you like me to send them to you ?

Hello, Siva,

I wanted to let you know that we are home now and that wehave had a wonderful time in Korea!  Mr. Young was a wonderful host and wewere surprised and pleased with his hospitality!  He even made breakfastfor us for our ride to the airport this morning!  What a considerate thingto do!  I had no idea that he would provide so many services for us andwas more than helpful.  Many thanks to you for introducing us to him andto him for all he had done for us!  I will heartily recommend NovalandTours to anyone who plans to travel to Asia! 

It has been a pleasure working with you.  I want tolet you know that for my daughter, Hannah, this trip has been an enlighteningexperience to discover more about her Korean legacy and the circumstances ofher adoption.  She has started her journey to learn more about her legacy. She is grateful.

Thank you again for everything!

Sincerely,

Susan

Hi sara

Thanks for your email

Yes we are back in singapore safely.

Thanks for everything

In addition i have left a positivereview on tripadvisor for you and your company

Once again thank youThe photos i thinkwe do not need the electronic album;)

Check outNovaland Tours Japan - Private Tours on TripAdvisor

https://www.tripadvisor.com.sg/Attraction_Review-g1066854-d4297477-Reviews-Novaland_Tours_Japan_Private_Tours-Shinagawa_Tokyo_Tokyo_Prefecture_Kanto.html?m=19904

1=poor, 2=fair,3=good, 4=very good5=excellent

Aspect		Mark(1-5)	Advice or Remark
Travel Consultant		4	Really appreciate Lily getting back to me regularly and at short notice.
Tour Guides	Command of English	4
	Knowledge of Subjects	4
	Ability of Explain	3
	Attitude	5
	Flexibility	N/A
Drivers and Cars		4.5	Had buses only. Great drivers. Safe and efficient
Hotels	Location	4.5
	Comfort	4
Sights or Activities	Worthiness of Visit	4
	Meet Your Interests?	3.5	Saw places I wouldn't have seen without them.
	Too Tight of Too Loose?	3.5	Timings and time were good
Meals		N/A
Public Transportation (train, flight, cruise, etc.)		3	Cruises were just ok.
Any Other Aspect