Novaland Tours Travel Reviews, Tour Reviews, Testimonials

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NLT-190414-BJ100459 [Apr 26, 2019]

Hi Bruce,

We had enjoyed our trip very much. The tour guide and the driver, you arranged had fulfilled all our itinerary. Would like to give the driver an excellent for his services.

Best regards,

Cecilia Tan

NLT-190420-BK109374 [Apr 26, 2019, from Sweden]

Hi Bruce,

Thanks for the ticket. When you sent it, we didn't have internet. However, we took it from our tour guide via bluetooth. I replied you earlier but my mail was not sent so I am sending my reply again.

We came back to Sweden. Thanks a lot for your guidance and afford to make everything smooth. During our trip everything was really smooth and nice so we enjoyed a lot.

Regards

Burçin

NLT-190410-CJ100047 [Apr 25, 2019, from Canada]

HI Cindy,

The tour guides were awesome.

And they were so patience of our requests :)

We all had a great time overall..

I definitely recommending them as tour guides and company to use when we will be in Japan again in the future.

Thanks again,

Carolyn

NLT-190330-CJ109952 [Apr 24, 2019, from America]

Hi Cyndi ,

I am satisfied very much . You did a great job and I appreciate you for coordinating everything to include the pocket WiFi which my daughters enjoyed having it with them all the time . You know how teenagers are . The daily trips are great , exhausting sometimes because the trip to Nikko was long and coming back to the hotel is another trip , which could have been better if we were dropped off to the hotel . Hotel is good especially with the daily breakfast included . That is a plus ,we didn’t have to look around for food before heading out for our trip . I will highly recommend you and your company to others .

Thank you again ,

Narda

Sent from my iPhone

NLT-190330-CK108972 [Apr 24, 2019, from New Zealand]

Thanks Cindy, we had a great trip. Horse ride was a bit of a laugh, we had expected more of a guided trek in a park or similar, but a very little kid experience, sitting on a horse and not even holding the reins...but no big deal, the rest was great, especially the sea women and cave.

Thanks for organising!

NLT-190404-CK110161 [Apr 24, 2019, from America]

Hi, Cindy-

The eastern coast road trip was excellent! The quaint villages,

unusual rock formations, seafood, beaches and overall scenery (lots of cherry blossoms) were quite spectacular and memorable!

Once again, another fantastic trip with Young!

Thank you,

Ione

NLT-190416-CK110785 [Apr 24, 2019, from Australia]

Dear Cindy,

I am just back from the trip and quickly thought I should report back to you.

My tour was excellent and Michelle the guide was great to work with. Whilst under time pressure with the ships departure at 4 PM we managed to do everything I had planned.

Adriana was also happy with her day in Busan.

I would always suggest to visit the temple by the sea first to beat the crowd. It also means that Gamcheon is open and in full swing. The visit to the War Cemetary is a must for our travellers. A real highlight which we managed to squeeze in.

Michelle booked a restaurant which was on the bottom of the hill requiring many steps down from Busan Tower. Not Ideal as we are dealing with mature travellers that just can't handle all the steps, especially after already walking more than 100 at the temple.

The restaurant would not have been my choice, although travellers seemed to enjoy it. The entrance and stair where less than appealing and dirty.

In future I would much prefer the restaurant we went to on the last trip. Its upstairs in a shopping mall. very clean, lots of food choices offering a buffet.

Sorry I don't remember the name.

Michelle was fun spoiling us with all sorts of sweet treats. Knowledgeable and very organised and obliging with our requests and needs.

Many thanks for organising this for us. Well done.

I guess it will be on again on the 13th of April 2020. Get ready and send your quote when you get a chance.

Thank you for your good work.

Yours sincerely,

Hardy Schneider

NLT-190414-WJ102013 [Apr 23, 2019]

NLT-190419-EJ104172 [Apr 22, 2019]

Traveling with elderly wasn’t easy however Novaland thoughtfulness made it possible for us, sincerely thanks to the effort and helpful tour guide with no language barrier during the trip.

NLT-190419-VJ109445 [Apr 21, 2019, from Australia]

Lovely tour. But not the best weather. Low clouds covered Mt Fuji and cold and windy in Hakone. Yuko, our guide, was great.
The sun is shining this morning and we are going to Kyoto, via Nagoya.
All the best,
Tom

NLT-190531-YK109401 [Apr 19, 2019]

Hi Helen,

I just got back home from my long trip to Asia. Thank you very much for the tours you arranged in Korea. We are very happy with it.

NLT-190412-EJ109324 [Apr 18, 2019]

Good morning! We are fine.

Yeah we like the tour and no rush

NLT-190327-XJ84836 [Apr 17, 2019, from United Kingdom]

Awesome trip thanks to Novaland (and Caroline)

Just got back from an amazing 4 week trip to Japan where we had a fantastic time and (almost) everything went like clockwork.

Caroline was so helpful to us in the planning of the trip, responding quickly to all our countless questions, presenting options and responding quickly to all our requests.

We had a mixture of coach tours, tour guides and independant touring with Novaland handling all the hotels and providing us with accurate and easy to follow instructions.

The one time when things went slightly wrong, Novaland were instantly available and resolved the issue.

As UK travellers we were of course very nervous about arrangements with a non UK (and non ABTA) tour company particularly when it came to wiring large sums of money, bur we are so glad we proceeded.

We finished up with a perfect trip at a much lower cost and with much more local input than if we had gone with a UK based company.

We would have absolutely no hestation in recommending Novaland and will definately use their services again.

NLT-190408-RJ107656 [Apr 17, 2019]

Aspect		Mark(1-5)	Advice or Remark
Travel Consultant		5
Tour Guides	Command of English	5
	Knowledge of Subjects	5
	Ability of Explain	5
	Attitude	5
	Flexibility	4
Drivers and Cars		5
Hotels	Location	5
Hotels	Comfort	5
Sights or Activities	Worthiness of Visit	5
	Meet Your Interests?	5
	Too Tight or Too Loose?	5
Meals		4
Public Transportation (train, flight, cruise, etc.)		n/a
Any Other Aspect		5
Overall Score of the Whole Package		5

NLT-190414-XJ109177 [Apr 16, 2019, from America]

Caroline:

We wanted to let you know that our guide, Toru, was FANTASTIC! He took us from Aomori to Hirosaki Castle & Park. He was knowledgeable, well prepared & a joy to be with! We would rank him tied for #1 in all the guides we have had in our many journeys. Please thank him for us again. He was truly amazing!

And both Jin & Sunny were amazing tour guides! Sunny lived up to her name & was so enthusiastic & is a FANTASTIC guide!

Thank you so very much!

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