NLT-180423-JJ95512 [May 9, 2018,  from America]
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Hi Lily,

 

I just wanted to get back to you regarding our impressions and experiences during our visit to your country.

 

Itinerary – Excellent

Accommodations – Excellent

Transportation, Bus, Local Trains and Bullet Train – marvelous

Friendliness of the people – very friendly and helpful

Tour Guides – Very knowledgeable and friendly

 

All the people were very helpful and patient with us when we showed some concern or when we needed further clarification.

 

And finally LILY – You were so very helpful in helping us plan our trip. Doing this totally on our own would have taken us a great deal of effort.

All of the trip flowed seamlessly from point to point and culminated in Osaka where we paid tribute to my mother by visiting the National Museum and viewing the documentary about my Mother

‘FLORA’. The curators of the museum were very gracious and even treated us to dinner.

 

Thanks very much LILY,

 

Dave and Marji Mayo

NLT-180423-ZI94971 [May 8, 2018]

Dear Lynee,

 

Thanks but I do not need photo flash gift.

 

Yes, I have a great time in Vietnam andonly fond memory :0)

 

The hotels you booked for me are in greatlocation. I like them very much! However, Signature Hotel in Saigon is quiteold and not as clean compare to the others. The lobby is very shabby too.

 

I'll sure book another holiday withNovaland in the future.

 

Thank you.

 

Regards,

Hui Hui

 


1=poor, 2=fair,3=good, 4=very good5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 5

 Lynee is always prompt and efficient

Tour Guides

Command of English

 3

 

Knowledge of Subjects

 3

 

Ability of Explain

 3

 

Attitude

 3

 

Flexibility

 4

 

Drivers and Cars

 3

 

Hotels

Location

 5

 

Comfort

 3

 

Sights or Activities

Worthiness of Visit

 4

 

Meet Your Interests?

 4

 

Too Tight or Too Loose?

 3

 

Meals

 3

 

Public Transportation (train, flight, cruise, etc.)

 4

 

Any Other Aspect

 

 

Overall Score of the Whole Package

 4

 

 

 



NLT-180501-FJ95240 [May 6, 2018]
[晚上6:12, 2018年5月2日] Alice NovalandTours: Never mind. I just want to check how is your tour today? And confirm that you catched the train smoothly?

[晚上6:14, 2018年5月2日] Richard Teo: Yes. Thank you. Guide Keiko san was good. Showed us well around the various cherry blossom sites. Very good. All blooming. Thank you! Looking fwd to tomorrow.

[晚上6:15, 2018年5月2日] Alice NovalandTours: So glad that you enjoyed nice cherry blossom views today!
NLT-180430-BJ95719 [May 6, 2018]
The tour was amazingly good and very well planned. The guide was an excellent and friendly girl and the people forming the group were also nice. We really had a wonderful time. The rain started almost at 17.00 hrs by then our tour was done. This light drizzle like rain does not bother is Bombay people as we are used to very heavy showers.
NLT-180428-BJ98685 [May 6, 2018]
Everything going great, Mr Saito treat us very well. He is kind and patient. The hotel is nice,but we dont really like the last hotel, one of the bed is 3 sofa that come up together, it feels not good,  and the air circulation is not good too. The other things just fine.
NLT-180405-RK80067 [May 3, 2018,  from America]
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Hi Mona,

 

Sorry it took me this long to reply.

First, I had a great time on my trip,and I want to go back.

I am having problems getting thepictures from the phone i used. I  am still working on trying to getthe  pictures from  the phone, and trying to figure out how toattach the folder with pictures. I hope this offer doesn't expire toosoon. 

Thanks,

Elida


NLT-180411-CJ93653 [Apr 30, 2018,  from United Kingdom]
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Hi Cindy 
Thanks for arranging our trip to Japan it was comfortable and hotels were good and central we were very happy and had lovely time 
Thanks once again for all your help
NLT-180409-EJ86522 [Apr 28, 2018,  from United Kingdom]
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