NLT-180417-ZJ95769 [Apr 22, 2018]
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I love it!Rauf is wonderful, thank you

Lynne, we loved Mr. Tanaka. He was very efficient & we got to c everything. He can answer any questions we had as well. You did great!

NLT-180407-NK89953 [Apr 22, 2018]
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​Hi, here are the pictures from the Quirante family. Thank you for the tour, Novaland!
NLT-180420-NK85579 [Apr 21, 2018,  from America]
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Hello, Nick,

We want to report that we had a fantastic tour yesterday with Jade as our guide.  He met us promptly, was very polite, well spoken, well informed and personable.  He kept us on schedule, yet did not rush us.  

All of us were very impressed!  His professionalism matched yours and all members of our party were so pleased that we would highly recommend Novaland.

I also wanted to mention that our coach for the tour was beautifully clean and so comfortable.  Our driver seemed very efficient and he had a smile for everyone.

Again, much appreciation from our entire group.  I personally could not have been happier with the way everything went.

Many, many thanks for your client care over the past months!

Sincere regards,
Janet
NLT-180324-VJ84290 [Apr 18, 2018,  from America]
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Hello Doris, yes we have now just fully recovered from our vacation. It was the most perfect trip and we couldn’t have asked for a better one, the timing was just perfect since we got to see the long awaited blooming cherry blossoms and so much more that we have experienced. Thank you so much again for making this journey possible and also for your strong patience you had with our very large group. I will send you those photos as soon as I’m able to review them. Thank You
NLT-180402-RK97094 [Apr 17, 2018,  from New Zealand]
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Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

5

 

Tour Guides

Command of English

4

Elvis and Laura are a friendly and nice person

 

Knowledge of Subjects

4

both of them have a good knowledge

 

Ability of Explain

4

They both have a good communication

 

Attitude

4

very good and helpful

 

Flexibility

5

 

Drivers and Cars

4

nice and spacious car

 

Hotels

Location

4

very convenient location

 

Comfort

4

nice and clean hotel

 

Sights or Activities

Worthiness of Visit

4

all places are very good to visit

 

Meet Your Interests?

5

those are places that we looking for

 

Too Tight or Too Loose?

5

we have enough time to visit

 

Meals

5

nice meal, various korean meal

 

Public Transportation (train, flight, cruise, etc.)

4

good public transport

 

Any Other Aspect

4

 

Overall Score of the Whole Package

4

a well organized tour.

 


NLT-180326-VK95122 [Apr 17, 2018,  from America]
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Dear Doris,

Thank you a million times over for the best tour we ever took anywhere. First, as you know, I had no desire to go to Korea and this expedition was a gift to our son for his birthday. Man, was I wrong. It's a beautiful country with beautiful people and a rich and complicated history. So, I thoroughly enjoyed this journey. And, it was worth each and every penny.

Not a moment (literally) went by without the help of our guides. We were met at the airport, escorted to the trains and everywhere else. But let me take a second to talk about our guides. Young was outstanding. His teaching ability (having a PHD in Modern Korean History) was outstanding. His personality was most pleasant and his driving abilities, unparalleled in Seoul. He knows everything about modern Seoul and the different cultures that helped to shape Korea into modern Korea. We loved him. Then, in Busan, Jade met us. He is a laid back and knowledgable guide with even better driving abilities. Having served in the Army as a driver, he is incredibly adept at the wheel. 

We enjoyed hiking the hills and climbing the stairs (actually, I'm being facetious in this sentence as you know I can neither hike nor climb. That said, he really did make me climb 77 steps one day, and it was worth it.) The ancient history of Korea is preserved near Busan and so it was especially nice to see the remnants and history of the Silla Dynasty.

Since we have been back, we have told everyone we know about each of our guides and about the tour services you provide. Centermark hotel was adequate but Crown Harbor Hotel was superb for accommodations. Seoul's location was better for walking around but the view from floor 25 of CHH was outstanding, especally at night.

So, thank you for everything. Sorry we didn't have a chance to meet; perhaps, someday we will. 

Sincerely,

Harriet and Ray Fellows
NLT-180324-JJ85658 [Apr 17, 2018,  from America]
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Lily,

I write to thank you for helping me visit Kasuga. The guide you arranged for me was so very good. She was a pleasure to spend time with. She had done a good deal of research--both with logistics and with the history of the place. It was an exceptional day for me.

With appreciation,

Dorothy

1=poor, 2=fair,3=good, 4=very good5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 5

 

Tour Guides

Command of English

 5

 

Knowledge of Subjects

 5

 

Ability of Explain

 5

 

Attitude

 5

 

Flexibility

 5

 

Drivers and Cars

 

 NA, as we used public transportation

Hotels

Location

 

 

Comfort

 

 

Sights or Activities

Worthiness of Visit

 5

 

Meet Your Interests?

 5

 

Too Tight of Too Loose?

 5

I wish I had more time but she was so organized I got as much as possible from the time I had.

Meals

 

 We had an interesting lunch--tasty.

Public Transportation (train, flight, cruise, etc.)

 5

 Japanese public transportation is light years ahead of ours.

Any Other Aspect

 

 

...

 





NLT-180209-JJ92629 [Apr 17, 2018,  from America]
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1=poor, 2=fair,3=good, 4=very good5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 5

 

Tour Guides

Command of English

 5

 

Knowledge of Subjects

 5

 

Ability of Explain

 5

 

Attitude

 5

 

Flexibility

5 

 

Drivers and Cars

 5

 

Hotels

Location

 5

 

Comfort

 3

 

Sights or Activities

Worthiness of Visit

 5

 

Meet Your Interests?

 5

 

Too Tight of Too Loose?

 5

 

Meals

 5

 

Public Transportation (train, flight, cruise, etc.)

 5

 

Any Other Aspect

 5

 


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