NLT-170616-NK82474 [Jun 27, 2017,  from America]
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Hi Nick,

We are now back in L.A., thank you very much for the wonderful time in Korea.

Best regards,

Ana Bonilla Uzategui
NLT-170617-VJ84875 [Jun 26, 2017]
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Thanks Doris for arranging. We had a great trip. 

The sake tasting was also a very interesting experience. 

Special mention to Ryojisan (our guide for Kyoto) who was an excellent and knowledgeable tour guide. 

NLT-170518-VJ79748 [Jun 21, 2017,  from Netherlands]

Hi Doris,

 

Sorry for the late reply. There is no need for the photo flash, many thanks anyway.

See below our reply.

Ana

 

 

 

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 5

 Very responsive and helpful

Tour Guides

Command of English

 3

 Sometimes they found difficult to explain things in English, especially the lady from Nagasaki.

Knowledge of Subjects

 4

 

Ability of Explain

 4

 

Attitude

 5

 Both guides, great attitude, very friendly and nice people

Flexibility

 5

 

Drivers and Cars

 5

 

Hotels

Location

 5

 

Comfort

 3

 The hotel in Kyoto was very old and the rooms were smelly despite being non-smoke. We even asked to be changed and the smell continued.

Sights or Activities

Worthiness of Visit

 4

 Really interesting and enjoyable trip.

Meet Your Interests?

 4

 Yes, but at some point it was too much of temples and sightseen towers, we think we could have include other activities.

Fukuoka and Nagoya could have been skipped and maybe spend one more night in Hakone and Kyoto.

Too Tight or Too Loose?

 5

 Perfect to travel with a baby.

Meals

 5

 

Public Transportation (train, flight, cruise, etc.)

 5

 

Any Other Aspect

 

 All the train and other trip suggestions were very useful. The Wi-Fi was a great add.

Overall Score of the Whole Package

 4

 

NLT-170529-WJ81738 [Jun 19, 2017]
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Hi Whitney, 

 

How are you? I'm so sorry it took a long time for me torespond. 

 

I attached below our pictures from Japan. The background musicthat we choose is A Sky Full of Stars by Coldplay. 

 Japan 2017

By the way, could you send my gratitude to Sya-san? I wasn'table to thank him properly last time. I texted him through the contact numberyou gave me, but I think he didn't receive it. Please tell him thank you​​ for his service. 

 

After a lot of mail exchange between us, we were finally able togo to Japan. Thank you, Whitney! It was an amazing experience. I will surely goback to Japan!

 

Here is our answer to the form you gave me last time. 

 

1=poor,2=fair,3=good, 4=very good5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 5

 Everything was smooth. Communication was excellent.

Tour Guides

Command of English

 4

 From all the tour guides, Atsushi-san (from Tokyo City Tour) was the best. Overall, all tour guides spoke good English. 

Knowledge of Subjects

 5

 

Ability of Explain

 5

 It's great that they welcome questions warmly. 

Attitude

 5

 

Flexibility

 5

 

Drivers and Cars

 4

 When we arrived at Narita Airport, we didn't see Sya-san at first (I did not contact him because my sim was not working). So we first went to rent a wifi device 10-15 minutes later, I went back to the entrance part and we met there. When we arrived at the hotel, he made a mistake and mistook another building as Shiba Park Hotel. It was a bit embarrassing since we actually entered the wrong building. There was also a bit of communication problem because he didn't speak much English. Eventually we found Shiba Park Hotel, which was at the back of the building we entered. It was okay, he really did apologise. Of course it would be better if these didn't happen, but all of these are just minor things. We actually feel thankful for his service. 

Hotels

Location

 4

 All hotels were located really convenient, except maybe Hotel Okada and Shiba Park Hotel. I don't really mind, but my parents prefer if we are near the station. 

Comfort

 4

 Comfortable hotels, but the triple bedroom of Shiba Park Hotel was a bit cramped. 

Sights or Activities

Worthiness of Visit

 5

 It was fun. It would have been better if we didn't go back to Tokyo on the evening of Day 6 and just stayed at Osaka overnight. We could have exited through Kansai Airport. 

Meet Your Interests?

 5

 

Too Tight or Too Loose?

 5

 

Meals

 5

 Tasty meals! Especially our lunch on Day 2. 

Public Transportation (train, flight, cruise, etc.)

 4

 On Day 6 when we rode Shinkansen from Shin-Osaka to Tokyo, it would have been better if it was noted that we already had reserved seats. I had to ask the staff from the hotel just to make sure. 

Any Other Aspect

 

 

Overall Score of the Whole Package

 4

 There are some areas for improvement but overall it was worth it. 

 

 

 

Sincerely,

Jason

NLT-170603-ZJ84441 [Jun 14, 2017]
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Hello Lynee, had a  good vacation thanks
NLT-170528-ZK73812 [Jun 14, 2017,  from Canada]
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Hi Lynee,

I will get those photos to you soon. Pleasesee below for the form that I filled out.

Thanks


1=poor, 2=fair,3=good, 4=very good5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 5

 Lynee was Absolutely the best travel consultant.

Tour Guides

Command of English

 5

 

Knowledge of Subjects

 5

 

Ability of Explain

 5

 

Attitude

 5

 

Flexibility

 5

 

Drivers and Cars

 

 

Hotels

Location

 5

 

Comfort

 5

 

Sights or Activities

Worthiness of Visit

 5

 

Meet Your Interests?

 5

 

Too Tight or Too Loose?

 4

 Sometimes the tours were a little too tight in time

Meals

 5

 

Public Transportation (train, flight, cruise, etc.)

 5

 

Any Other Aspect

 5

 Everything was wonderful. I will definitely use your services again

Overall Score of the Whole Package

5

 

 

 


NLT-170609-EA82324 [Jun 12, 2017,  from America]
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Thank you for checking in, Emma. We're having a great time. I really appreciate your help in putting our itinerary together. 

Nathalie
NLT-170603-EK77332 [Jun 12, 2017,  from America]
Hi Emma....
 I want to keep Mr. Young as our Busan tour guide as well since he has been or tour guide for over a week.  We REALLY. LIKE  Mr.Young.   Please keep us with Mr. Young for Busan.  He is wonderful !!

Thanks, 
Dana Freyman
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