NLT-180428-BJ98685 [May 6, 2018]
Everything going great, Mr Saito treat us very well. He is kind and patient. The hotel is nice,but we dont really like the last hotel, one of the bed is 3 sofa that come up together, it feels not good,  and the air circulation is not good too. The other things just fine.
NLT-180430-BJ95719 [May 6, 2018]
The tour was amazingly good and very well planned. The guide was an excellent and friendly girl and the people forming the group were also nice. We really had a wonderful time. The rain started almost at 17.00 hrs by then our tour was done. This light drizzle like rain does not bother is Bombay people as we are used to very heavy showers.
NLT-180501-FJ95240 [May 6, 2018]
[晚上6:12, 2018年5月2日] Alice NovalandTours: Never mind. I just want to check how is your tour today? And confirm that you catched the train smoothly?

[晚上6:14, 2018年5月2日] Richard Teo: Yes. Thank you. Guide Keiko san was good. Showed us well around the various cherry blossom sites. Very good. All blooming. Thank you! Looking fwd to tomorrow.

[晚上6:15, 2018年5月2日] Alice NovalandTours: So glad that you enjoyed nice cherry blossom views today!
NLT-180405-RK80067 [May 3, 2018,  from America]

Hi Mona,

 

Sorry it took me this long to reply.

First, I had a great time on my trip,and I want to go back.

I am having problems getting thepictures from the phone i used. I  am still working on trying to getthe  pictures from  the phone, and trying to figure out how toattach the folder with pictures. I hope this offer doesn't expire toosoon. 

Thanks,

Elida


NLT-180411-CJ93653 [Apr 30, 2018,  from United Kingdom]
Hi Cindy 
Thanks for arranging our trip to Japan it was comfortable and hotels were good and central we were very happy and had lovely time 
Thanks once again for all your help
NLT-180409-EJ86522 [Apr 28, 2018,  from United Kingdom]
The walking tour was great, our guide Junica, I think her name was, (we called her June), was very good, in fact all of the Sunrise tour guides have been excellent. We were all very tired at the end so the river cruise was very welcome.

We are looking forward to the Hiroshima & Miyajima tour tomorrow.

Thanks for all of your help and advice forour Japan Tour. Overall it has been a great experience, albeit a bit hectic attimes, trying to make the tour meets and our feet suffered from all of thewalking, but that is probably due to our age more than anything. The paperworkwas excellent as was the tour content and organisation. We never had anyproblem travelling between cities or indeed on the subways in each city.

 

I have filled in the questionnaire but amhaving trouble restricting the photos to between 20-40. Once I have managed toreduced the number, I will send them which will probably be via a Google Drivelink, as I think there will be too much data for an email.

 

Many thanks.

 

Mike& Jacquie

 

1=poor, 2=fair,3=good, 4=verygood5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 5

 Excellent

Tour Guides

Command of English

 5

 Excellent considering it’s a second language

Knowledge of Subjects

 5

 Excellent

Ability of Explain

 5

 Excellent considering it’s a second language

Attitude

 5

Helped out in every way. Nothing was too much trouble.

Flexibility

 5

 Very flexible when we made changes.

Drivers and Cars

 N/A

 

Hotels

Location

 4

Some were hard for us to find and a little way from Pick-up points.

Comfort

 4

All of them were adequate and some very good.

Sights or Activities

Worthiness of Visit

 5

Definitely a great experience.

Meet Your Interests?

 5

Definitely

Too Tight or Too Loose?

 4

Some a bit hectic as involved a lot of walking but they all served to allow us to experience Japan

Meals

 5

Very good and allowed plenty of time.

Public Transportation (train, flight, cruise, etc.)

 5

 All excellent. Never had any problems.

Any Other Aspect

 

 Experience of a lifetime.

Overall Score of the Whole Package

 4-5

Nearer 5 

 

 




NLT-180401-NK81820 [Apr 27, 2018,  from America]
Hello Nick,

We are safely home after a long, but wonderful trip!

Thanks,

Barry
NLT-180417-EK86709 [Apr 27, 2018,  from America]
Hi Emma!

I enjoyed my time in Korea, and have many happy memories from this trip! 

I have taken several scenic pictures, (I didn't take many pictures of myself) but I actually like to create videos/slideshows also! I appreciate that you offer creating slideshow as a service!  I think I will make one someday and it will help me recall my memories well while I make it! 

I have filled in the form in your part of the email. I hope it gets to you completely. If there is a problem with the form, I gave 5 rating for everything! All positive review!

Thank you very much for your services! 

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 5

 Excellent! Very knowledgeable, and friendly! 

Tour Guides

Command of English

 5

Excellent!

Knowledge of Subjects

 5

Excellent!

Ability of Explain

 5

 Excellent!

Attitude

 5

 Excellent!

Flexibility

 5

 Excellent!

Drivers and Cars

 5

 Excellent!

Sights or Activities

Worthiness of Visit

 5

 100% great!

Meet Your Interests?

 5

 Indeed!

Too Tight or Too Loose?

 5

 Everything was perfect!

Meals

 5

 Excellent!

Any Other Aspect

 

 

Overall Score of the Whole Package

 5 or 100%

 Perfect!




NLT-180415-EJ90610 [Apr 26, 2018]
Dear Ms Emma
​We had good time in Tour. Feed back is given in the following table.
​Thanks for your help I making a Photo flash. I will mail 25 Photos in 5 or 6 Mails.
 
AspectMark(1-5)Advice or Remark
Travel Consultant5 Excellent Response & Guidance
Tour GuidesCommand of English4 Acceptable
Knowledge of Subjects4 Acceptable. Guide to Mt. Fuji had excellent knowledge.
Ability of Explain4 We Understood well
Attitude5 Very Courteous
Flexibility4 Helpful.
Drivers and Cars5 Nice Van, Helpful Drivers
Hotel TokyoLocation4 Well Located
Comfort3 Small Room, English Communication at Front Desk was Poor.
Hotel OsakaLocation5Very well located
Comfort4Nice Rooms, Nice Service
Sights or ActivitiesWorthiness of Visit4 We enjoyed
Meet Your Interests?5 Yes.
Too Tight or Too Loose?4 Comfortable
Meals3 Western Vegetarian Food should have better verities.
Public Transportation (train, flight, cruise, etc.)4 Timings were fine. We enjoyed
Tour Planning Help5Flexible & Helpful,
Overall Score of the Whole Package4.5 Looking forward to another association in future.
 
 

Warm Regards

Praveen Dave
Cell No: +91 9923321018
Phone Resi: +91 20 26748207
Web Site: http://consultdave.in
NLT-180329-VJ84387 [Apr 25, 2018,  from Israel]
Dear Doris,

We have returned home a few days ago, after our wonderful journey.

We want to thank you for the perfect organization of our tour.

All the itinerary and places we have visited were great, with the exception of Mazda.

Our guides and drivers had been so kind and sensitive to our needs, and the interaction with the guides  enriched our knowledge about Japan people, tradition, nature and culture.

We have already recommended  Novaland and your services to our friends.

Golan & Rogel  families
NLT-180410-QJ91751 [Apr 24, 2018,  from United Kingdom]
Hi James

We just returned yesterday, and now have jet lag! I wanted to say thank you for all your efforts organising the holiday. It was all fantastic.

Barring me not being well on the first day we were able to do everything - and more - apart from the trip to Unzen. For this it was very difficult to find out about public transport. I think it is hard to do in one day and probably best included with an extra night in unzen spa. Something else worth mentioning is that we upgraded our rooms in Nagasaki and Tokyo to larger twin rooms. It cost very little. The standard size in the Washington hotels seemed a bit small for us with our substantial amounts of luggage.

We've seen some wonderful places and have done far more than we'd ever have managed without your excellent schedule which seemed to give just the right amount of time in all places!

All the best
Mike
NLT-180421-EJ88940 [Apr 24, 2018]

Hi Emma,

 

Guides were goodin Osaka and especially in Hiroshima.  

Today is rainingin the Alpine Route and the Snow Wall walk was cancelled.

 But we are stillenjoying the tour.

 

Regards


NLT-180405-DJ95233 [Apr 23, 2018]
Hi Siva,
Was tight at work after trip. My apology to drag your wait for my reply. 

All tour arrangement was good except our Mt.Fuji bus made its return from 1st station itself, ropeway operation was stopped due to unexpected weather. It was cloudy and very windy on that day, rained heavy at afternoon.

We are in opinion that, eventhough it was pre-started, the alternative itinerary to Mt.Fuji 5th station were not worthy. It could have better than just visiting Fujisan World Heritage Center. We just spent most time travelling in bus, kinda bored. 

Nevertheless, we enjoyed touring Kamakura, Enoshima, Nara, Kyoto and Arashiyama. 

Happy with your service and followups. Best wishes from me and Suba to you, keep up the good job. Thanks a lot. 
NLT-180410-FJ95742 [Apr 23, 2018]

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 5

 

Tour Guides

Command of English

 4

 

Knowledge of Subjects

 4

 

Ability of Explain

 4

 

Attitude

 4

 

Flexibility

 5

 

Drivers and Cars

 4

Only problem occured was when Chinese driver left without the tour guide.  But they were able to coordinate and we picked up the tour guide in hotel.  

Sights or Activities

Worthiness of Visit

 4

Meet Your Interests?

 4

 

Too Tight or Too Loose?

 4

 


NLT-180407-NK89953 [Apr 22, 2018]
​Hi, here are the pictures from the Quirante family. Thank you for the tour, Novaland!
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