
Aspect
Mark(1-5)
Travel Consultant 5
Tour Guides
Command of English 3
Knowledge of Subjects 4
Ability of Explain 3
Attitude 5
Flexibility 5
Drivers and Cars 4
Hotels
Location 3 and 5(sapporo)
Comfort 3 and 4
Sights or Activities
Worthiness of Visit 4
Meet Your Interests? 4
Too Tight or Too Loose? 4
Meals
Public Transportation (train, flight, cruise, etc.) 4
Any Other Aspect
Overall Score of the Whole Package 4

Hello Lynee,
Everything is going well. We are in Busanat the end of a busy day of touring with a good guide, Sarah. Our only wish isthat the weather is warmer and especially that the wind will stop blowing sohard! But that wish is beyond our control. We have been met by guides atthe planned times. The schedule is working. South Korea is a lovelycountry.
Our Seoul guide was terrific. His name isYoung. He will meet us again before we leave. We will meet our next guide, JadeKim, in two days.
Thank you,
NancyHi! Yes, we had a good time, we are just so tired! The guide gave us some very nice photos of us as a gift. Thank you very much!
-----------------------------------
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant |
| Very good and accommodating guide | |
Tour Guides | Command of English | 4 |
|
Knowledge of Subjects | 4 |
| |
Ability of Explain | 4 |
| |
Attitude | 5 |
| |
Flexibility | 4 |
| |
Drivers and Cars |
|
| |
Sights or Activities | Worthiness of Visit | 4 | |
Meet Your Interests? | 3 |
| |
Too Tight or Too Loose? | 3 |
| |
Meals |
| Not happy with the roasted eel lunch. Kind a dry and a little hard. Maybe overcooked | |
Public Transportation (train, flight, cruise, etc.) | 4 | Van is clean. Driver drives safely and a good driver | |
Any Other Aspect |
|
| |
Overall Score of the Whole Package | 4 |
|
Travel Consultant - 5
Tour Guide:
Command of English - 4
Knowledge of Subjects - 4
Ability to Explain - 5
Attitude - 5
Flexibility - 4
Drivers and Cars - 5
Hotels:
Location - 5
Comfort - 5
Sights or Activities:
Worthiness of Visit - 5
Meet your Interests - 5
Too tight or too Loose? - just right
Meals - 5
Public Transportation - 5
Overall Score of Whole Package - 5
Ajay
Sent from my iPhone
Aspect
Mark(1-5)
Advice or Remark
Travel Consultant
5
Tour Guides
Command of English
5
Knowledge of Subjects
5
Ability of Explain
5
Attitude
5
Flexibility
5
Drivers and Cars
Hotels
Location
4
Comfort
4
Sights or Activities
Worthiness of Visit
5
Meet Your Interests?
5
Too Tight or Too Loose?
5
Meals
5
Public Transportation (train, flight, cruise, etc.)
5
Any Other Aspect
Overall Score of the Whole Package
5
Cindy
The Novaland part of our trip went very well in most all aspects. The main area for improvement would have been our Taipei guide in Taiwanwho went by the name of “Elvis” [ ?].
His knowledge of English may have been adequate but it was very hard tounderstand him because he spoke too quickly, did not form his words well,mumbled, and was often confused- saying one thing and then contradictinghimself with his next statement.
He also did not think things through - the key problem here was that oftenat one place or another the van would park relatively far from what we weredoing due to local restrictions. He would make us walk quite a long way to thevan’s location; when we then boarded the van it turns out that the route to thenext place went right by the place we had been - the guide should have askedthe driver [ who was excellent, by the way ] to simply drive the vehicle towhere we were so we could hop right in quickly and he could then drive to thenext spot. That seems so basic and logical but the guide just didn’t “get it”and repeated the mistake a number of times despite my requesting again aftereach time he did it. Not a terrible thing but it just showed he was notthinking clearly.
The length of activities each day was good as was the degree of‘fullness’. Not too many things, not too few - just enough.
All the lodgings were wonderful. The things we saw were amazing. Japan wasespecially fun for us. The driver and experience in Osaka/Kobe was also verygood. All the vehicles we were given were very clean and comfortable,especially the air-conditioning since it was quite hot on Taiwan.
Let me know if you’d like me to fill in the form online and how.
By the way, you, the Consultant, did a fine job, too. Really. We will useNovaland again when we next have a need for independent travel in Asia.
Bob Specker
Hi Lily,
I just wanted to get back to you regarding our impressions and experiences during our visit to your country.
Itinerary – Excellent
Accommodations – Excellent
Transportation, Bus, Local Trains and Bullet Train – marvelous
Friendliness of the people – very friendly and helpful
Tour Guides – Very knowledgeable and friendly
All the people were very helpful and patient with us when we showed some concern or when we needed further clarification.
And finally LILY – You were so very helpful in helping us plan our trip. Doing this totally on our own would have taken us a great deal of effort.
All of the trip flowed seamlessly from point to point and culminated in Osaka where we paid tribute to my mother by visiting the National Museum and viewing the documentary about my Mother
‘FLORA’. The curators of the museum were very gracious and even treated us to dinner.
Thanks very much LILY,
Dave and Marji Mayo