NLT-160919-ZK73747 [Oct 9, 2016,  from America]
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Hi Lynne,

The trip went great. I was very happy with all aspects and have mentioned you favorably to some of my friends. Everything was 5/5.

Best wishes,
Mike
NLT-160917-NA70817 [Oct 1, 2016,  from America]

1=poor, 2=fair,3=good, 4=very good5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 4

There were an issue about hotel pickup location for DMZ tour in Seoul that confused me. Other tours were fine.

Tour Guides

Command of English

 5

They had good command of English

Knowledge of Subjects

 4

 Most knew their stuff about landmarks

Ability of Explain

 4

 The explanations were good

Attitude

 3.5

 My Busan guide Mr. Hong was a little lazy about our last attraction. He left me at the market for 1.5 hours and I think were supposed to see Yongasan park but we didnt. So I felt the tour was incomplete.

Flexibility

 4

 Most were flexible.

Drivers and Cars

 5

 Drivers were very good.

Hotels

Location

 5

 Locations were very accessible close to train stations

Comfort

 4

 Reasonable considering price

Sights or Activities

Worthiness of Visit

 4

Overall, I had a fun time. There were a couple of issues mentioned above, but other than that it was a good value. 

Meet Your Interests?

 5

 Yes, it met my interest level and I saw everything I really wanted to see.

Too Tight or Too Loose?

 4

Good, but the itinerary was a little hectic and I did feel tired towards end of trip to do things on my own. However, the tours were packed with the major sites so its give and take 

Meals

 5

 I like the choice of restaurants

Public Transportation (train, flight, cruise, etc.)

 4

The transportation was solid although Tokyo can be confusing. 

Any Other Aspect

 5

I just wanted to say. Michelle Kim was the best tour guide I had (from Busan). She was extremely friendly and nice. In addition. Kanako Seguchi from Japan was extremely nice as I was burned and she helped me find a drugstore to treat my wound and suggested other places to visit. Both are exceptional tour guides that went beyond the normal scope of just being a guide. 

Overall Score of the Whole Package

 4.25

 Very good tour package..with a couple of issues but overall I was very satisfied.

NLT-160905-FJ68054 [Oct 1, 2016]

It is this morning walking tour, the tour guide only concentrates on.those who keeps up with her pace! Twoor three clients particular. Hername is Jun. Shewalks in front doesnt care about us at the back. Only two clients in front shekeeps talking to. I know its a walking tour, surely she needs to look after usas a group.

Thank for all your help and support during this trip. The pocket WiFi is easy to use but the post box is quite difficult to squeeze thru the package.

NLT-160904-EI71554 [Sep 30, 2016]
Dear Emma,

We successfully returned home.
Sorry for delay. I was really busy at work & at home((

1) First of all I want to tell you great-great thanks!
You've done an amazing job for us!!!

I uploaded my photos from Indonesia here:

Also I attach photo with Mr.Safarudin & local jungle guy Dedy.

2) Can you send me your post address & post address of Mr. Maimoon.
I want to send a surprise to you.
Also this time I brought souvenirs from Russia with me
but there is still 1 thing I want to send to Mr. Maimoon.


3) Here are my marks.

Additional comments:

As for our tour guides, my marks for Mr. Safarudin, & Mr. Maimoon are 1000 000.

Mr. Safarudin was a real jewelry of our tours in Sumatra jungles. He supported us everywhere, was very easy to talk to, gave all necessary advice & really made our tours exciting.


Mr. Maimoon was very attentive to us & very pleasant. I felt that the tour guide cares about our comfort.

 

 

1=poor, 2=fair,3=good, 4=very good5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 5

Tour Guides

Command of English

 4

Knowledge of Subjects

 5

 

Ability of Explain

 5

 

Attitude

 5

 

Flexibility

 5

 

Drivers and Cars

 5

 

Hotels

Location

 4

 

Comfort

 4

I had one problem in “Sabang->Casanemo Resort.” At breakfast they don’t have any labels on the meals. One day they provided rice & it turned out that it was with some fish. I didn’t understand that because there were some small fish or parts of it. I have a terrible allergy. Fortunately I had some medicine with me..

 

 

For  “Bahorok->Camping polyester tent”

I set 1 because it was really uncomfortable to sleep. It was like a hut & we slept almost on the ground. There is just a very thin mat.

I already wrote in Mr. Safarudin’s review list:


I hope that in the future Bahorok National park will organize comfortable tents & toilets.

The place itself is fantastic & all guys (tour guides, cooks) are excellent.

Sights or Activities

Worthiness of Visit

 5

Meet Your Interests?

 4

City tours were not very interesting.  Jakarta city is overcrowded & traffic jams are terrible. If I know this in advance I’ll visit Jakarta just for 2 days instead of 4.

Too Tight or Too Loose?

 4

Jakarta tours were too short. We spent not more than 3 or 3,5 hours a day for a tour (including time to arrive at the place). It was really vexing because after our Korean vacations I expected to be accompanied during the day with a tour guide.

 

That’s why I always ordered a packaged tour. I feel really uncomfortable in an unknown place without a guide…

Meals

 4

Indonesian food is spicy for Russian people J

Public Transportation (train, flight, cruise, etc.)

 5

 

Any Other Aspect

 

 

Overall Score of the Whole Package

 4.5

 

 


Best regards,

Anna

NLT-160923-VI75710 [Sep 29, 2016]
Hello Doris,


As always, everything went well. We had to skip some parts since my grandma could not do much walking anymore.


Your kind gesture of sending her a cake and gift basket is much appreciated. This is the reason why I stay loyal to your company.


Thank you again
NLT-160918-DJ72611 [Sep 24, 2016]

Reply on Wechat:

Hi Siva. Just to let you know, both Yanagawa and Dazaifu are nice. The boat ride at Yanagawa ( smaller version of boat ride in your home Guilin) and the eel there really good! 

Thanks! You are the best! By the way the Glover hotel in Nagasaki is v nice And the ryokan is super nice. Have a good day!!

Thanks. Very pleased with your assistance. You are so efficient and have done an amazing job. You can tell your boss ( if you have one!) that your customer is fully satisfied with your service !! Once again, thanks and let me buy you some drinks or dinner if you are in Singapore. 

Reply of TTS:

A big hug is enough! We also wait for your next time to China, we will welcome you, too!! Great bless!

邮件:

Hi Siva

Sorry for the slight delay. Please see response below. If there is anything further you need from me, let me know!

Sunny

I just noticed I left out the marks for the Travel Consultant – the mark should be 6 also!

 

Sunny

 1=poor,2=fair, 3=good, 4=very good, 5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 6

 

Tour Guides

Command of English

 4.5

 

Knowledge of Subjects

 5

 

Ability of Explain

 5

 

Attitude

 6

 

Flexibility

 5

 

Drivers and Cars

 

 

Hotels

Location

 5

 

Comfort

 5

 

Sights or Activities

Worthiness of Visit

 5

 

Meet Your Interests?

 5

 

Too Tight of Too Loose?

 4.5

 

Meals

 4

 

Public Transportation (train, flight, cruise, etc.)

 4.5

 

Any Other Aspect

 

 

Overall Score of the Whole Package

 4.5

 



NLT-160907-ZK70815 [Sep 23, 2016,  from America]
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Hi Lynee,

Thanks again for arranging the Korea trip. It went better than expected.  Despite missing the train to Seoul, mymother and I had a great time.  She even decided to do the horsebackriding, although she couldn't make all of the hikes due to her feet.  Therestrooms weren't an issue (except day 1) since my mom took some medicine. Bothof us enjoyed the private tours in Busan and in Seoul (with only one otherperson).  I was impressed with the SM Town and the K-Pop experience. The tours in Jeju were good, although one of the Yeha bus guides startingtalking before the rest of the group caught up in the crater trails.  Mymom said she was so impressed that she was looking forward to another visit toKorea.  Also, I enjoyed the Nanta Musical, although Mr. Yoon didn't knowabout the event until I brought it up.

NLT-160904-YK68335 [Sep 16, 2016,  from Canada]
客人发wahtsapp给我的: Hi Joanna, let me know if that worked. Thanks again for all your help and coordination. I have to say the tour operators in Busan and Jeju were all pleasant, efficient and performed above and beyond our expectations. Kudos to Ms Choi, Ms Kim in Busan and Mr. Kim in Jeju 
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