Thank you for the offer to do a flash show for us.
As we will be doing our own slideshows for this trip, i will skip this offer. Our grateful thanks to your designer
for offering to do this
I will let my good buddy fill up the form and other comments
Once again, on behalf of all our members, thank you very much for your assistance and guidance during our recent tour
with best wishes
yeo eng seng
1=poor, 2=fair,3=good, 4=very good5=excellent
Aspect
Mark(1-5)
Advice or Remark
Travel Consultant
5
responsive and efficient
Tour Guides
Command of English
4
Knowledge of Subjects
4
Ability of Explain
4
Attitude
4
Flexibility
4
Drivers and Cars
3.5
driver tends to use phone sometimes whilst driving
Hotels
Location
5
Comfort
4
Sights or Activities
Worthiness of Visit
4
Meet Your Interests?
5
Too Tight or Too Loose?
5
ok
Meals
4
Public Transportation (train, flight, cruise, etc.)
5
timely
Any Other Aspect
no futher comments
Hi Emma,
Everything is going fine. Our guide is great and we are all getting along very well. We love Korea!!
Stefan
Bruce,
Thanks so much for the offer on the photo flash, I will send the photos over the weekend to you! You are more than welcome to use the photos on Novalands Facebook page.
Your rating form was not fill able so I'm am writing the reviews for the categories here.
1. Travel consultant - 5 - very responsive to all emails sent.
2. Tour guides
a. Seoul - 4 - very comprehensive and well spoken
B. Busan - 5 - absolutely a great tour guide!! Well spoken, knowledgable and clearly loves
being a guide!
C. Daengu - 4 - great attitude!
D. Jeju - 1 - was perhaps better suited for being a guide for very large groups. Somewhat
difficult to understand, was not vert personable (usually walking 30 in front of us), was more
of a driver than a guide.
3. Drivers and cars - 4 - cars were all in good condition. Only had separate drivers with 2 of the 4
guides
4. Hotels
1. Seoul
A. Location - 4
B. Comfort - 4
2. Busan
A. Location - 4
B. Comfort - 5
3. Daengu
A. Location - 3
B. Comfort - 4
4. Jeju
A. Location - 5
B. Comfort - 2 ( this really was more like a 2 star hotel)
5. Sights and activities
A. Worthiness of visits - 4
B. Meet interests - 4
C. Too tight to loose - 5 - well planned
6. Meals - 3
7. Public transportation - 5 - well done
Overall a great tour and will certainly recommend to others and use again on our next trip to Asia.
Jm Wales
Hello, Siva,
I wanted to let you know that we are home now and that wehave had a wonderful time in Korea! Mr. Young was a wonderful host and wewere surprised and pleased with his hospitality! He even made breakfastfor us for our ride to the airport this morning! What a considerate thingto do! I had no idea that he would provide so many services for us andwas more than helpful. Many thanks to you for introducing us to him andto him for all he had done for us! I will heartily recommend NovalandTours to anyone who plans to travel to Asia!
It has been a pleasure working with you. I want tolet you know that for my daughter, Hannah, this trip has been an enlighteningexperience to discover more about her Korean legacy and the circumstances ofher adoption. She has started her journey to learn more about her legacy. She is grateful.
Thank you again for everything!
Sincerely,
Susan
Hi Bruce,
My children and I had a wonderful time in Korea. The tour that you have prepared met our expectations and more.able to adjust. I would like to commend our guides Elvis in Seoul, Mina and Michelle in Busan . They were all friendly and
helpful and were able to answer our questions and even give suggestions on our tours. They made the tour
more personalized and made us feel at home even though we were in a different country. Mr Choi our driver in Busan was always
on time and very polite and though he cant speak English he made sure that we were comfortable in our land trip to Busan.
Overall we are happy and would definitely recommend Novaland to others. We hope to have more tours with Novaland.
All the best.
Dinah
Dear Joanna
We arrived back home in KL safely onFriday night.
Thanks for the wonderful trip arrangedfor us. We got through very well on our own with the taxi on Thursday. Weenjoyed ourselves very much with the street food and shopping at Myeongdong! Wewould rate this trip of ours 10/10. The tour guide given to us, Mr Young and MrFred was excellent. I would highly recommended my friends and family members totravel with Novaland – flexible, very helpful and accommodative!
Thank you for the patience with us andvery appreciative with the effort you have put it to make this a memorable tripfor us.
Well done Joanna!!!!
Thank you.
Best regards,
Agnes Yong
Hi Joanna,
We left Korea and traveled in China for a week, then flew to Europe where we are now, so still on the road. I did want to tell you that Young was simply terrific. All of us enjoyed him as a guide and we felt him become part of our family. All of our needs were taken care of and he was knowledgable and helpful at every turn. He gave us many insights into Korean culture, history, and present day living that we could never have obtained in any other way. And the food! He knew exactly where to take us and we experienced many different wonderful cuisines. All in all, it was a fantastic experience and it was due to Young.
We do have pictures to send and are gathering them. We have some for Young also and have sent some to him, but others will follow soon.
We will definitely recommend Novaland Tours to our friends and we loved every minute of our time with Young and Korea.
Score of 5 in all categories.
All the best,
David and family.
6.17 早上
Hi Bruce,
I was so tired last night because we woke up early and went touring afterwards that's why I wasn't able to reply. Yesterday was so fun. Mr Young is very helpful. We are enjoying everything so far! The hotel is perfect and beautiful. Excited for our tour today. I will update you again later. :)
6.17 晚上
Hi Bruce,
Just ended the day. We are back at the hotel! Yes, Mr. Young is awesome-- he is funny too. Haha! Very pleased with our tour so far. Many thanks for the help! We love Korea already.
7.1
Hello Bruce,
Sorry I took long to reply. Yes we would love that. You may also post the pictures on your Facebook page. :)
Please wait for our photos. I will compile them and send the link to you so you can download them.
Thanks very much!
Best,
Zazza