
09-19:
Hi Alice thanks for checking on us.
Everything has been great so far.The guide and driver are great.
The vehicule is fine, just for old people it would be nice to be able to recline the seat.
The hotels so far were great.
The one in Liverpool(Britannia Adelphi Hotel ) is not very clean and very old. But it's just one night.
09-28:
Hi Alice. We had a super great vacation. Thank you for making everything so easy for us!
1=poor, 2=fair,3=good, 4=very good5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant |
|
| |
Tour Guides | Command of English | 5 |
|
Knowledge of Subjects | 5 |
| |
Ability of Explain | 5 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars | 5 |
| |
Hotels | Location | 5 |
|
Comfort | 5 |
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight of Too Loose? |
|
| |
Meals | 5 |
| |
Public Transportation (train, flight, cruise, etc.) | 5 |
| |
Any Other Aspect |
| can u organize golf tour |
Hello Siva,
Sorry for the response.
Everything was perfect especially the hotel in tokyo and the tour . Hotel in Kyoto and Osaka is a little bit small for the 3 pax but its ok coz it's near to the train station.
Again Siva thank you very much.
Best regards.
Aida
Sent from my iPad
Hi Whitney,
I already sent thephotos in 3 batches and I hope you find them in order. For the feedbackrating, pls. see my inputs below
1=poor,2=fair,3=good, 4=very good5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 | Travel Consultant, Whitney is very much helpful from day 1 of communication until we arrived at Osaka Japan | |
Tour Guides | Command of English | 5 | Our tour guide, "O" is a very good conversationalist. |
Knowledge of Subjects | 5 | He explained well the significant events or information on the | |
Ability of Explain | 5 | sites and places we have gone and even history of the places | |
Attitude | 5 | we went. He is very accommodating, friendly and thinks best of our welfare | |
Flexibility | 5 | Very flexible also to our needs | |
Drivers and Cars | 2 | 1st driver drives safely but attitude is not okay 2nd driver is not a defensive driver, he is texting or using phone while driving | |
Hotels | Location | 4 |
|
Comfort | 4 |
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight or Too Loose? | 4 |
| |
Meals | 4 |
| |
Public Transportation (train, flight, cruise, etc.) |
|
| |
Any Other Aspect |
|
| |
Overall Score of the Whole Package |
|
|
Do you enjoy your tour today?
Yes, our trip was good. The children enjoyed it especially at the deer park. Unfortunately, they felt not enough time playing with the deer :(
Does our guide and driver arrive on time?
Yes both driver n guide arrived on time n we departed osaka on time at 8am.
It is fine if you are tired, just reply me at your convenient time.
We were all very tired after the trip as much walking whole day.
The Mt. Fuji tour went smoothly at first except that the kids could not keep up with the 45 minute time alloted for lunch. Unfortunately, the restaurant did not allow us to take out the food so the kids only got to eat a little. Also, we got stuck in traffic on our way back to the hotel due to an accident.
1=poor, 2=fair,3=good, 4=very good5=excellent
Aspect
Mark(1-5)
Advice or Remark
Travel Consultant
Tour Guides
Command of English
5
Knowledge of Subjects
5
Ability of Explain
5
Attitude
5
Flexibility
5
Drivers and Cars
5
Hotels
Location
5
Comfort
5
Sights or Activities
Worthiness of Visit
5
Meet Your Interests?
5
Too Tight or Too Loose?
5
Meals
5
Public Transportation (train, flight, cruise, etc.)
5
Any Other Aspect
4
Very good but I noticed that Tokyo was more expensive than Osaka in general.
Overall Score of the Whole Package
Tour exceed our expectations. There a lot to cover and not enough time. Beautiful country and very organized society.
[03:07, 8/20/2017] Genna Ting: Hi Alice! at the airport now, thanks for the gift! was looking at whittard to take home and suddenly Ian gave us one! haha left the pocket wifi with Ian and he will be the one to send it to the post :)
Thanks for all the help! we had a wonderful time and all the guideswere really great! especially Ian! highly recommend him for your next tours toEngland and Scotland! Nothing but praises!
Dear Siva,
First of all please accept oursincere appreciation for the wonderful arrangements you made for our tour toJapan. All the sightseen tours were very interesting and enjoyable. The tourguides were up to date with all the information and was very educative.
Travelling to and from the hotels todesignated places of pickup was not difficult at all and after the firsttwo days we were quite used to getting about.
Hotels which you had selected for uswere very comfortable and had easy access to all the pickup points and also tosome shopping areas. Staff members of all the hotels were very helpful at alltimes.
Once again Thank you very much forall the arrangements.
Chandrika and Suresh
Regards
Suresh Pathirana
Senior Assistant Secretary General - Operations
The Ceylon Chamber of Commerce
50 Navam Mawatha
Colombo 2
T.P 5588807,2324573,2421745-7
E-mail suresh@chamber.lk
Hi Cindy,
Thank you for your time and scheduling. Our guide Hiroshi was excellent. If ever we go to Hokkaido again, I will ask for him.
I will refer my friends to you for your help.
Aloha,
Roberta Richards
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant (Cindy) | 4 | I don’t normally give 5 because no one is perfect. I could not understand her English grammar at times. | |
Tour Guides | Command of English | 5 |
|
Knowledge of Subjects | 4 | Had a few questions he couldn’t answer | |
Ability of Explain | 4 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars | 4 | A little mixup sometimes about how long he was to drive. | |
Sights or Activities | Worthiness of Visit | 3 | Ice cream making was disappointing;other sights were good |
Meet Your Interests? | 5 |
| |
Too Tight or Too Loose? | 5 |
| |
Meals | 5 |
| |
Public Transportation (train, flight, cruise, etc.) | NA |
| |
Any Other Aspect | NA |
| |
Overall Score of the Whole Package | 5 |
|
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant (Cindy) | 4 | I don’t normally give 5 because no one is perfect. I could not understand her English grammar at times. | |
Tour Guides | Command of English | 5 |
|
Knowledge of Subjects | 4 | Had a few questions he couldn’t answer | |
Ability of Explain | 4 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars | 4 | A little mixup sometimes about how long he was to drive. | |
Sights or Activities | Worthiness of Visit | 3 | Ice cream making was disappointing;other sights were good |
Meet Your Interests? | 5 |
| |
Too Tight or Too Loose? | 5 |
| |
Meals | 5 |
| |
Public Transportation (train, flight, cruise, etc.) | NA |
| |
Any Other Aspect | NA |
| |
Overall Score of the Whole Package | 5 |
|
Hi Whitney,
Thanks for checking.Travel was fun. It was GREAT!
Just one favor, can youplease remove Gil's name on
your email movingforward. Just my name only.
Hope you were able toreceive photos I've sent you.
1=poor,2=fair,3=good, 4=very good5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 |
| |
Tour Guides | Command of English | 5 |
|
Knowledge of Subjects | 5 |
| |
Ability of Explain | 5 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars |
|
| |
Hotels | Location | 3 | The first hotel was tiny. Requested a queen bed if not king. The rest are ok. |
Comfort | 3 |
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight or Too Loose? | 5 |
| |
Meals | 3 | It's ok | |
Public Transportation (train, flight, cruise, etc.) | 4 |
| |
Any Other Aspect | 4 |
| |
Overall Score of the Whole Package | 4 |
|
Thanks again.
Sent from my iPhone
Alice: How is your tour today? Do you like our driver and vehicle?
Lasma: We really enjoy our trip and we like our driver. He is nice. Thank you