NLT-160923-VI75710 [Sep 29, 2016]
Hello Doris,


As always, everything went well. We had to skip some parts since my grandma could not do much walking anymore.


Your kind gesture of sending her a cake and gift basket is much appreciated. This is the reason why I stay loyal to your company.


Thank you again
NLT-160918-DJ72611 [Sep 24, 2016]

Reply on Wechat:

Hi Siva. Just to let you know, both Yanagawa and Dazaifu are nice. The boat ride at Yanagawa ( smaller version of boat ride in your home Guilin) and the eel there really good! 

Thanks! You are the best! By the way the Glover hotel in Nagasaki is v nice And the ryokan is super nice. Have a good day!!

Thanks. Very pleased with your assistance. You are so efficient and have done an amazing job. You can tell your boss ( if you have one!) that your customer is fully satisfied with your service !! Once again, thanks and let me buy you some drinks or dinner if you are in Singapore. 

Reply of TTS:

A big hug is enough! We also wait for your next time to China, we will welcome you, too!! Great bless!

邮件:

Hi Siva

Sorry for the slight delay. Please see response below. If there is anything further you need from me, let me know!

Sunny

I just noticed I left out the marks for the Travel Consultant – the mark should be 6 also!

 

Sunny

 1=poor,2=fair, 3=good, 4=very good, 5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 6

 

Tour Guides

Command of English

 4.5

 

Knowledge of Subjects

 5

 

Ability of Explain

 5

 

Attitude

 6

 

Flexibility

 5

 

Drivers and Cars

 

 

Hotels

Location

 5

 

Comfort

 5

 

Sights or Activities

Worthiness of Visit

 5

 

Meet Your Interests?

 5

 

Too Tight of Too Loose?

 4.5

 

Meals

 4

 

Public Transportation (train, flight, cruise, etc.)

 4.5

 

Any Other Aspect

 

 

Overall Score of the Whole Package

 4.5

 



NLT-160907-ZK70815 [Sep 23, 2016,  from America]
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Hi Lynee,

Thanks again for arranging the Korea trip. It went better than expected.  Despite missing the train to Seoul, mymother and I had a great time.  She even decided to do the horsebackriding, although she couldn't make all of the hikes due to her feet.  Therestrooms weren't an issue (except day 1) since my mom took some medicine. Bothof us enjoyed the private tours in Busan and in Seoul (with only one otherperson).  I was impressed with the SM Town and the K-Pop experience. The tours in Jeju were good, although one of the Yeha bus guides startingtalking before the rest of the group caught up in the crater trails.  Mymom said she was so impressed that she was looking forward to another visit toKorea.  Also, I enjoyed the Nanta Musical, although Mr. Yoon didn't knowabout the event until I brought it up.

NLT-160904-YK68335 [Sep 16, 2016,  from Canada]
客人发wahtsapp给我的: Hi Joanna, let me know if that worked. Thanks again for all your help and coordination. I have to say the tour operators in Busan and Jeju were all pleasant, efficient and performed above and beyond our expectations. Kudos to Ms Choi, Ms Kim in Busan and Mr. Kim in Jeju 
NLT-160825-EJ66188 [Sep 16, 2016,  from Australia]
Hello Emma,

We have returned home from our holiday.  Thank you for making our holiday memorable.  We enjoyed it very much. I loved our cooking class.

Might I suggest when you send confirmation to hotels in Japan that you use both Japanese and the full English names (according to passports) of the clients because several of the hotels had difficulty finding our reservation even with the booking numbers because they were trying to translate Japanese script into English names that sometimes didn't match the passport we gave them.

We were happy with the hotel rooms although some were barely big enough to fit us and our suitcases (for example the Roynet hotels).  The hotels were clean and very central and had very good breakfasts and good facilities.  I particularly liked the Takayama Ouan which made us particularly welcome.

Our guides were very helpful and had reasonable to good English.

I didn't know enough about Japan before organising our tour.  If I had known Haneda is closer to Tokyo, I would have gone through Haneda airport rather than Narita. I think Jetstar flys into Haneda too so it is a cheaper and quicker flying option. Perhaps this would be a suggestion you could offer clients.

Thank you again for an excellent holiday,
Sincerely,
Jane Tyson
NLT-160914-DK58996 [Sep 14, 2016,  from America]

On Whatsapp

TTS: Great. How about your driver?Do you like him?You must be tired, have a rest after get hotel.


Guest: Yes he is good  I like him doesn't speak much.Thanks I will  rest today

NLT-160825-HJ73899 [Sep 11, 2016,  from America]

Hi Zoe,

I am back in California and the tours you set up for me in Kyoto were great!  They were the highlight of our trip.

Of all the places we visited Kyoto was thebest and having the tours arranged was such a peace of mind.

 

NLT-160825-CJ71878 [Sep 9, 2016,  from Canada]
CLICK TO SEE THIS ITINERARY.
Hi Cindy,
             My colleague and I had a wonderful trip,  you're planning and the execution of the the complex logistics worked like clockwork. All of the hotels were excellent ( although in retrospect we should have chosen a more expensive hotel in Tokyo, given the smaller dimensions of the rooms there). The guides/driver were all punctual and did their utmost to ensure we had an informative tour. The itinerary was excellent, providing us with a good over view of Japan.

                      Thank you for all of your help 


Martin Shine 

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