NLT-251020-ZJ147439 [Oct 21, 2025]
Hello Zora.  Hope you are well. We had an amazing day today with Taro San who was really good.
NLT-251018-JJ146571 [Oct 20, 2025]

NLT-251012-MJ107081 [Oct 20, 2025]

NLT-251012-MJ107081 received an evaluation from Shanti Thiyagarajah

1=poor, 2=fair, 3=good, 4=very good, 5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel ConsultantMelody:5Always available when needed
Private Tour GuidesYahiro Ishii
Tokyo
Oct 13 - 14, 2025
Command of English: 5
Knowledge of Subjects: 5
Ability of Explain: 5
Attitude: 5
Flexibility: 5
KENDO HAMADE
Kyoto,Osaka
Oct 15 - 16, 2025
Command of English: 5
Knowledge of Subjects: 5
Ability of Explain: 5
Attitude: 5
Flexibility: 5
Morio Wakita
Kyoto,Osaka
Oct 17,2025
Command of English: 4
Knowledge of Subjects: 4
Ability of Explain: 4
Attitude: 5
Flexibility: 5
Private Drivers and Cars5
HotelsDEL style Osaka-shinsaibashi by Daiwa Roynet HotelLocation: 5
Comfort: 5
comfortable
Sights or ActivitiesWorthiness of Visit: 5
Meet Your Interests: 5
Too Tight or Too Loose:
was generally good,except tokyo gyoen park was closed. tickets for entrances in osaka/kyoto were received a bit late
Public Transportation5
Pocket WIFI5
Any Other AspectMelody was always contactable and attended to any problems that arose. Guides were good . satisfied with the arrangements.
Overall Score of the Whole Package5
NLT-251016-BE136199C [Oct 20, 2025]

NLT-251001-GJ149963 [Oct 20, 2025]
Hi Grace,
I wrote the following at Tripadvisor but I couldn't find it under testimonials:

My wife and I just got back from the 9 day Japan tour with Novaland Tours and it was amazing! Our flight was a bit early arriving at the airport and we waited at the Haneda Airport for our ride to our hotel. Our driver was very helpful and drove us to our hotel much earlier than the check in time. We were very appreciative at the Miyako hotel for their assistance and great hospitality.  To our surprise, they checked us in much earlier than the usual check in time. The room was small but good enough for 2 people. As a matter of fact, we had a king size bed.  Miyako hotel is very clean and great location. Walking distance to 3 train substations. 

On our first day, it was a beautiful day. Tokyo was fun, and our guide, Yoshi did a great job showing us all the main attractions in our itinerary in Tokyo. The day trip to Mt. Fuji and Lake Kawaguchi was raining. We did not see Mt. Fuji. Kyoto was exactly what we pictured, with all the beautiful temples and the Nara area. We love the many deers roaming around. We loved just walking around and soaking it all in.
What I really appreciated was the flexibility. Our guides were  helpful, knowledgeable and supportive.  Kudos to Yoshie, Somie and Hiroko, our tour guides in Tokyo, Nara, Kyoto and Osaka. They let us spend extra time resting from long walk. It felt less like a rigid tour and more like traveling with friends. Having a private tour for just for me and my wife was a big benefit. Our hotel in Kyoto, Sequence Kyoto, is also very nice and a bigger room. Very nice location, very near train station. 

Everything was handled professionally, from the tour schedule, itinerary, hotels to the transport and tour guides. Grace, our main tour consultant was very helpful and available for all our enquiries. It was a fantastic experience and I would recommend it 100%, especially if you're a first-timer to Japan and want to see the best of Japan without travel headaches.

Antonio and Bernadeth 
Manila, Philippines 

NLT-251006-WJ148949 [Oct 20, 2025]
The entire experience with Novaland Tours was superb - from arranging logistics with Whitney to execution of the Japan tour. Private guides were wonderful - friendly, accommodating and providing a stress-free experience. The tour took us to the most amazing sights with lots of walking and public transportation. The private vans were modern, clean and roomy. Accommodations located closed to shopping and restaurants were quite comfortable. Breakfast provided Japanese and Asian options which enhanced local culinary experience. Tour guides Yoshi, Miho and Yuki made our journey extra special and are deeply grateful for their efforts. Communication from local tour providers and Whitney were excellent - proactive and timely.
NLT-251013-JJ150077 [Oct 19, 2025]
NLT-251013-JJ150077 [Oct 18, 2025]
Excellent Service for our tours in Kyoto and Osaka
Oct 2025 • Family
For touring Kyoto and Osaka we chose Novaland Tours and it was a great choice. From the initial inquiry with Joanna, to planning activities, communicating with our tour guides (Taku and Zumi) and driver (Torii), the service and organization of the tour was top-notch. Novaland tailored the tour to our likes and interests, offering great suggestions along the way. We were very happy with the knowledge, patience and flexibility of our tour guides. Our itinerary was carried out as scheduled.
Definitely would recommend Novaland Tours to anyone visiting Japan.
NLT-251010-KTR127184B [Oct 17, 2025]
Hi Kate-

We’re just on our way back from Kadikoy to the hotel.  We had a great tour guide in Istanbul and having a great time! 

Thank you for the update! 

BT
NLT-251014-SJK148624 [Oct 15, 2025]

NLT-251003-MJ146949 [Oct 14, 2025]

NLT-251003-MJ146949 received an evaluation from Miguel Angel Garcia

1=poor, 2=fair, 3=good, 4=very good, 5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel ConsultantMelody:5Amazing person! She is very professional. She knows her job duties. I always received the best answers regarding the contract, and tours. She was always on time and very respectful.
Private Tour GuidesMiho Nakamasu
Tokyo,Nikko
Oct 4 - 5, 2025
Command of English: 5
Knowledge of Subjects: 5
Ability of Explain: 5
Attitude: 5
Flexibility: 5
Great tour guide. She is very knowledgeable.
Son
Tokyo,Nikko
Oct 4 - 5, 2025
Command of English: 5
Knowledge of Subjects: 5
Ability of Explain: 5
Attitude: 5
Flexibility: 5
A great human being. Very patient and respectful.
Private Drivers and Cars5
Sights or ActivitiesWorthiness of Visit: 5
Meet Your Interests: 5
Too Tight or Too Loose: 5
Loved everything.
Pocket WIFI5Worked perfectly, thank you. rn
Any Other AspectThank you for helping us to have an amazing trip in Japan.
Overall Score of the Whole Package5I liked the price, the payment options, and the well planned and organized itinerary.
NLT-251001-WJ144353 [Oct 14, 2025]

NLT-250921-WJ150529 [Oct 14, 2025]

NLT-250930-ZJ145024 [Oct 14, 2025]

NLT-251002-JJ147726 [Oct 14, 2025]

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