NLT-230424-PJ128512 [Apr 24, 2023,  from America]

NLT-230424-KAW127972 [May 8, 2023,  from America]
NLT-230422-WK126810 [Apr 30, 2023,  from America]
We just returned from 9 days tour to Seoul and Busan, organized by Whitney at Novaland Tours. Whitney helped in putting together program to meet our needs and desires. She went above and beyond to attend our every need. Whitney resolved all the small hick-ups both professionally and expeditiously. Trip was combination of group coach and private guided tours and allowed for the last minute changes and upgrades. We would like to point out the following tour guides: Harry and Brian in Seoul, and Young and Steve in Busan. They were knowledgeable, informative, and fun to spend time with, while we were there. Thank you Novaland
NLT-230422-KAW127184 [May 5, 2023,  from America]
NLT-230421-AT128147 [Apr 28, 2023]

NLT-230420-VJ127119 [Apr 24, 2023]

NLT-230419-AK127671 [Apr 25, 2023,  from America]
Hi Amina,

Wifi was returned 3 days ago at the hotel. Thank you for the assistance. The tour guides gave excellent ser ice. Big hat to Steve and Bryan.

Sincerely,
Art castro
NLT-230414-BJK127939 [Apr 20, 2023]

NLT-230412-KJ128234 [Apr 13, 2023,  from America]
NLT-230412-KJ126063 [Jan 24, 2024,  from America]

NLT-230412-AK127527 [Apr 24, 2023,  from America]
Yes, Amina. It was a good trip and yoy did organized well and monitored. Thank you. We will talk some time again.
NLT-230405-YJ127438 [Jan 19, 2024,  from America]
Hi Ms. Helen, We had an amazing  time in Japan, thanks very much!
NLT-230401-AJ121567 [Apr 12, 2023]

1=poor, 2=fair, 3=good, 4=very good, 5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 5

 Amina was very good at her job. She was prompt and she was able to make our tour memorable.

Tour Guides

Command of English

 5

 The tour guide in Hokkaido was very helpful and was very good. We liked her

Knowledge of Subjects

 5

 The tour guide in Hokkaido was very helpful and was very good. We liked her

Ability of Explain

 5

 The tour guide in Hokkaido was very helpful and was very good. We liked her

Attitude

 5

 The tour guide in Hokkaido was very helpful and was very good. We liked her

Flexibility

 5

 The tour guide in Hokkaido was very helpful and was very good. We liked her

Drivers and Cars

 5

 The drivers were very much pleasant and punctual in the whole tour. We even think that the driver for Tokyo can be a better tour guide than the actual guide.

Hotels

Location

 5

 The hotels were satisfactory. Easy to checkin and out.

Comfort

 5

  The hotels were satisfactory. Easy to checkin and out.

Sights or Activities

Worthiness of Visit

 

 

Meet Your Interests?

 

 

Too Tight or Too Loose?

 

 

Meals

 

 

Public Transportation (train, flight, cruise, etc.)

 

 

Any Other Aspect

 

 

Overall Score of the Whole Package

 5

 We liked the arrangement.

 

NLT-230331-WJ126529 [Apr 6, 2023,  from America]
Hi Whitney,
We got back safe and sound. We really had a nice time in Japan. Everything went well and very smoothly. 
Mr. Tatsuo, Ms.Naoko and Ms. Yukiko (her English was very good and clear) are very good guides, very polite and calm and flexible.
Hope to make another trip with you in future. I believe you do arrange tours for another countries too.
Thank you for your gift.
Thank you,
Bina
NLT-230331-VK127876 [Apr 3, 2023,  from America]

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