NLT-251012-MJ107081 received an evaluation from Shanti Thiyagarajah
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
| Travel Consultant | Melody:5 | Always available when needed | |
| Private Tour Guides | Yahiro Ishii Tokyo Oct 13 - 14, 2025 | Command of English: 5 Knowledge of Subjects: 5 Ability of Explain: 5 Attitude: 5 Flexibility: 5 | |
| KENDO HAMADE Kyoto,Osaka Oct 15 - 16, 2025 | Command of English: 5 Knowledge of Subjects: 5 Ability of Explain: 5 Attitude: 5 Flexibility: 5 | ||
| Morio Wakita Kyoto,Osaka Oct 17,2025 | Command of English: 4 Knowledge of Subjects: 4 Ability of Explain: 4 Attitude: 5 Flexibility: 5 | ||
| Private Drivers and Cars | 5 | ||
| Hotels | DEL style Osaka-shinsaibashi by Daiwa Roynet Hotel | Location: 5 Comfort: 5 | comfortable |
| Sights or Activities | Worthiness of Visit: 5 Meet Your Interests: 5 Too Tight or Too Loose: | was generally good,except tokyo gyoen park was closed. tickets for entrances in osaka/kyoto were received a bit late | |
| Public Transportation | 5 | ||
| Pocket WIFI | 5 | ||
| Any Other Aspect | Melody was always contactable and attended to any problems that arose. Guides were good . satisfied with the arrangements. | ||
| Overall Score of the Whole Package | 5 | ||
I wrote the following at Tripadvisor but I couldn't find it under testimonials:
My wife and I just got back from the 9 day Japan tour with Novaland Tours and it was amazing! Our flight was a bit early arriving at the airport and we waited at the Haneda Airport for our ride to our hotel. Our driver was very helpful and drove us to our hotel much earlier than the check in time. We were very appreciative at the Miyako hotel for their assistance and great hospitality. To our surprise, they checked us in much earlier than the usual check in time. The room was small but good enough for 2 people. As a matter of fact, we had a king size bed. Miyako hotel is very clean and great location. Walking distance to 3 train substations.
On our first day, it was a beautiful day. Tokyo was fun, and our guide, Yoshi did a great job showing us all the main attractions in our itinerary in Tokyo. The day trip to Mt. Fuji and Lake Kawaguchi was raining. We did not see Mt. Fuji. Kyoto was exactly what we pictured, with all the beautiful temples and the Nara area. We love the many deers roaming around. We loved just walking around and soaking it all in.
What I really appreciated was the flexibility. Our guides were helpful, knowledgeable and supportive. Kudos to Yoshie, Somie and Hiroko, our tour guides in Tokyo, Nara, Kyoto and Osaka. They let us spend extra time resting from long walk. It felt less like a rigid tour and more like traveling with friends. Having a private tour for just for me and my wife was a big benefit. Our hotel in Kyoto, Sequence Kyoto, is also very nice and a bigger room. Very nice location, very near train station.
Everything was handled professionally, from the tour schedule, itinerary, hotels to the transport and tour guides. Grace, our main tour consultant was very helpful and available for all our enquiries. It was a fantastic experience and I would recommend it 100%, especially if you're a first-timer to Japan and want to see the best of Japan without travel headaches.
Antonio and Bernadeth
Manila, Philippines
Oct 2025 • Family
For touring Kyoto and Osaka we chose Novaland Tours and it was a great choice. From the initial inquiry with Joanna, to planning activities, communicating with our tour guides (Taku and Zumi) and driver (Torii), the service and organization of the tour was top-notch. Novaland tailored the tour to our likes and interests, offering great suggestions along the way. We were very happy with the knowledge, patience and flexibility of our tour guides. Our itinerary was carried out as scheduled.
Definitely would recommend Novaland Tours to anyone visiting Japan.
We’re just on our way back from Kadikoy to the hotel. We had a great tour guide in Istanbul and having a great time!
Thank you for the update!
BT
NLT-251003-MJ146949 received an evaluation from Miguel Angel Garcia
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
| Travel Consultant | Melody:5 | Amazing person! She is very professional. She knows her job duties. I always received the best answers regarding the contract, and tours. She was always on time and very respectful. | |
| Private Tour Guides | Miho Nakamasu Tokyo,Nikko Oct 4 - 5, 2025 | Command of English: 5 Knowledge of Subjects: 5 Ability of Explain: 5 Attitude: 5 Flexibility: 5 | Great tour guide. She is very knowledgeable. |
| Son Tokyo,Nikko Oct 4 - 5, 2025 | Command of English: 5 Knowledge of Subjects: 5 Ability of Explain: 5 Attitude: 5 Flexibility: 5 | A great human being. Very patient and respectful. | |
| Private Drivers and Cars | 5 | ||
| Sights or Activities | Worthiness of Visit: 5 Meet Your Interests: 5 Too Tight or Too Loose: 5 | Loved everything. | |
| Pocket WIFI | 5 | Worked perfectly, thank you. rn | |
| Any Other Aspect | Thank you for helping us to have an amazing trip in Japan. | ||
| Overall Score of the Whole Package | 5 | I liked the price, the payment options, and the well planned and organized itinerary. | |