NLT-241031-AC140246 [Nov 5, 2024]
The china tour was great, everyone had a relaxing time :)
NLT-241026-CJ131563 [Nov 2, 2024]
Hi Cindy, today is my last night in Japan. Would like to thank you for all the arrangements and accommodating my requests always. I would like to feedback to you about the guide/driver Mr Ota(Nori-San), his service is fantastic, he is very punctual and great recommendation of places to visit with beautiful scenery to our likes. Safe & polite driver, no communication problem at all. Btw, play great smooth music(our era) in the car along the journey, enjoyed it.
NLT-241006-AJK134997 [Oct 31, 2024]

Thanks Amina. Please see below with our feedback. Thank you for arranging a wonderful trip to Japan and Korea. We certainly will remember it for a long time.

1=poor, 2=fair, 3=good, 4=very good, 5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 5

Well organized and good communication. Would have liked a couple of suggestions - 

Tour Guides

Command of English

 5

 All of the guides were fluent 

Knowledge of Subjects

 4

 Generally very good and knowledgeable. Could provide more detail that’s given to larger groups.

Ability to Explain

 5

 Extremely good

Attitude

 5

 People oriented and eager to help

Flexibility

 5

 Were accommodating of our pace and needs.

Drivers and Cars

 5

 Extremely good and comfortable. William was extremely engaging and mentioned k drama sites. 

Hotels

Location

 5

 Very convenient 

Comfort

 4

 Overall good, in Seoul it was tight so we got another room

Sights or Activities

Worthiness of Visit

 5

 Absolutely worth it!

Meet Your Interests?

 5

 On the whole yes.

Busan, the sky capsule, Tokyo, imperial palace was closed on Monday, so could have taken that into consideration. Seoul, a museum would have been good.

Too Tight or Too Loose?

 5

 Bit tight but were forewarned 

Meals

 4

 Breakfast at couple of places could have been better. Guide recommendations were excellent!

Public Transportation (train, flight, cruise, etc.)

 4

 All very smooth once we figured out and asked for help at train stations. Maybe can help board trains.

Any Other Aspect

 

 Maybe women guides and drivers would be good with an all female group as it would be good to get their perspective and on same wavelength with regard to interests and kdrama knowledge.

Overall Score of the Whole Package

 5

 Met our needs. 

 


NLT-241014-WJ128286 [Oct 31, 2024,  from Canada]

Our guide Seiya Komagata was a very pleasant guy and very obliging 

Because of the bad weather we could not do any of the items on today’s itinerary 
We did however go to the art museum in Hakone and to the very beautiful shrine 
The hotel Nanase is very beautiful and the room is stunning. Thanks!

Another great day. Our driver was very good. We managed to do a trip to the Kenrokuen Gardens in  Kanazawa .  
Also guide Yoko was very good and extremely friendly and helpful.





NLT-241018-WK126153 [Oct 31, 2024]
Kamsahamnida! Our sincere gratitude for the warm welcome by Alicia at the airport. She was very nice to explain our itinerary with us. We had a wonderful time at the Pacific Hotel which was our home for 7 days, with their comfortable accommodations, delicious breakfast and location was perfect for shopping and dining. Our knowledgeable tour guide Ms Jung with pleasing personality was always prepared and attended to all our requests. Mr Kang’s  drivings skills were impressive, allowing us to feel safe and secure throughout our journey. We will certainly recommend this experience to our friends and colleagues. 

Sincerely ,
Elmer and Daisy Pakingan
NLT-241019-CJ134163 [Oct 31, 2024,  from America]

It’s beautiful!  Checks all the boxes. We just got back from our day at Mt Fuji and had great views. It’s been a wonderful trip. Sad but happy to head home tomorrow!  Thank you again for doing a great job with planning!  Things have gone very smoothly and enjoyed all the guides and hotels.

Would highly recommend the Ginyu. We’ve met a lot of people staying at Gora Kadan but this one seems more intimate


NLT-241029-WJ140313 [Oct 31, 2024]
NLT-240901-QJ137660 [Oct 30, 2024]
"Thanks for everything, you're the best." "You know, l have planned many trips before with various travel agents and l must say you are truly one of the best agents agency l have had the pleasure to interact with.We thank you very much for all your work and dedication to make this trip happen!
NLT-241025-YC137341 [Oct 29, 2024]

NLT-241019-CJ127352 [Oct 28, 2024,  from America]
You have been wonderful we hope to book with you agian next time as well.
NLT-241006-WJ137929 [Oct 25, 2024]

Hi Whitney

Our guide for the Matsumoto Castle & Kamikochi was Shin.

Shin is a superb guide, sharing his knowledge of the history of Matsumoto Castle, he took us walking around the area & guided us on the Kamikochi hike.

He is a very knowledgeable, friendly & patient guide.

He takes pride in his job & showed us photos, pictures & history of the Matsumoto castle etc.  Would highly recommend him for future trips.

Our group of 6 went in a van  together for this tour.

Fortunately for all of us the weather got better as the day went by. It was cloudy & sunny during our Kamikochi hike so our group thoroughly enjoyed our tour today.

Both Metropolitan hotels were good in terms of location. The Tokyo hotel is newer & had better breakfast menu.

Driver is also very good.

Thanks for the well wishes & your assistance along the way.


Thanks again Kim & TY

NLT-241010-CJ139712 [Oct 25, 2024]
Outstanding Service and Stress-Free Vacation with Cindy at Novaland Travel!
Oct 2024 • Couples
I had an absolutely amazing experience with Cindy from Novaland Travel Agency! She was incredibly patient as I made multiple changes to my itinerary, always responding to my questions quickly and with great attention to detail. Even after we landed, Cindy checked in with us multiple times to make sure everything was going smoothly. She provided updates about our next tour guide or driver a day in advance, which made the entire trip seamless and stress-free. I genuinely have nothing to complain about—Novaland Travel is reliable, professional, and truly goes the extra mile to ensure you have the most relaxing vacation. If you're looking for a dependable travel agency that will take care of every detail, I highly recommend booking with them. You won't regret it!
NLT-241013-RJ140588 [Oct 25, 2024]
Hi Nancy. 
We are back home.  We enjoyed the trip. The guides are good. Iku Ken is a good driver. The tropical garden in hakodate is not worth visiting.  The other places are good. Thanks for recommending the places.
NLT-241015-CJ141148 [Oct 24, 2024]

NLT-240928-CYO132154 [Oct 22, 2024]
Hi Cindy,


Overall, we had a marvelous vacation, especially in Greece.  We love our tour guide in Cappadocia.  Our 2 tour guides in Greece were also marvelous.  We dont like our tour guide much in Istanbul.

In Istanbul, we did not get to enter the Mevlevi Lodge as it was under renovation for months now.  Also, we dont think we did the culinary walks and we did not go to Hagia Irene.  But, we had a great time, though.  

Cappadocia is magiical.  And our tour guide is very good.  She knows her stuff and she has been very helpful in giving tips and recommendations.  Same with our guides in Athens. Highly recommend them. 

As for the itinerary, I would say they are quite extensive enough.  We greatly enjoyed our time in Turkey and Greece.  Oh, one thing we dont like is our hotel in Athens, it is quite in the residential area.  But overall, nice vacation.

And, once again, thank you very much, Cindy, for all your help.  We greatly appreciate it.



Best regards,
Zsa Zsa
Quick Qestions
I am planning: (Not All Fields Required. Your privacy will be protected.)
The Countries & Regions I am Interesting to Visit:
Other Countries:
Destinations I Would Visit:
Estimated Date of Tour Starting:
Duration:
Number of people: Adults (> age 11) Children (age 2-11) Infants (< age 2)
Accommodation:
Private tour or Seat-in-coach tour?  

    

    

No extra fee!Replied in 0.5-23.5 hrs!

Get a Free Useful Travel Guide
& Your Free Professional
Tour Proposal within 24hrs!
Save Time & Consult Now!