Thanks Amina. Please see below with our feedback. Thank you for arranging a wonderful trip to Japan and Korea. We certainly will remember it for a long time.

1=poor, 2=fair, 3=good, 4=very good, 5=excellent

Aspect		Mark(1-5)	Advice or Remark
Travel Consultant		5	Well organized and good communication. Would have liked a couple of suggestions -
Tour Guides	Command of English	5	All of the guides were fluent
	Knowledge of Subjects	4	Generally very good and knowledgeable. Could provide more detail that’s given to larger groups.
	Ability to Explain	5	Extremely good
	Attitude	5	People oriented and eager to help
	Flexibility	5	Were accommodating of our pace and needs.
Drivers and Cars		5	Extremely good and comfortable. William was extremely engaging and mentioned k drama sites.
Hotels	Location	5	Very convenient
	Comfort	4	Overall good, in Seoul it was tight so we got another room
Sights or Activities	Worthiness of Visit	5	Absolutely worth it!
	Meet Your Interests?	5	On the whole yes. Busan, the sky capsule, Tokyo, imperial palace was closed on Monday, so could have taken that into consideration. Seoul, a museum would have been good.
	Too Tight or Too Loose?	5	Bit tight but were forewarned
Meals		4	Breakfast at couple of places could have been better. Guide recommendations were excellent!
Public Transportation (train, flight, cruise, etc.)		4	All very smooth once we figured out and asked for help at train stations. Maybe can help board trains.
Any Other Aspect			Maybe women guides and drivers would be good with an all female group as it would be good to get their perspective and on same wavelength with regard to interests and kdrama knowledge.
Overall Score of the Whole Package		5	Met our needs.

 

Our guide Seiya Komagata was a very pleasant guy and very obliging 

Because of the bad weather we could not do any of the items on today’s itinerary 
We did however go to the art museum in Hakone and to the very beautiful shrine 
The hotel Nanase is very beautiful and the room is stunning. Thanks!

Another great day. Our driver was very good. We managed to do a trip to the Kenrokuen Gardens in  Kanazawa .  
Also guide Yoko was very good and extremely friendly and helpful.

It’s beautiful!  Checks all the boxes. We just got back from our day at Mt Fuji and had great views. It’s been a wonderful trip. Sad but happy to head home tomorrow!  Thank you again for doing a great job with planning!  Things have gone very smoothly and enjoyed all the guides and hotels.

Would highly recommend the Ginyu. We’ve met a lot of people staying at Gora Kadan but this one seems more intimate

Hi Whitney

Our guide for the Matsumoto Castle & Kamikochi was Shin.

Shin is a superb guide, sharing his knowledge of the history of Matsumoto Castle, he took us walking around the area & guided us on the Kamikochi hike.

He is a very knowledgeable, friendly & patient guide.

He takes pride in his job & showed us photos, pictures & history of the Matsumoto castle etc.  Would highly recommend him for future trips.

Our group of 6 went in a van  together for this tour.

Fortunately for all of us the weather got better as the day went by. It was cloudy & sunny during our Kamikochi hike so our group thoroughly enjoyed our tour today.

Both Metropolitan hotels were good in terms of location. The Tokyo hotel is newer & had better breakfast menu.

Driver is also very good.

Thanks for the well wishes & your assistance along the way.

Thanks again Kim & TY