Hi Whitney,
Driver’s service is really good. Just that some of the places were not up to our expectations… like the penguin parade… there were only 9 penguins.
And the hot spring hotel - it’s reallt nice the place. Thanks for the sweet deco at Niseko hotel!! V lovely.And sadly the ice cream making is closed. But all else is good. Ai-san (driver) is really very helpful! Thanks!
Hi Whitney,
Please find my ratings below:
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 |
| |
Tour Guides | Command of English | 4 |
|
Knowledge of Subjects | 4 | All 3 guides were great - polite and made us feel comfortable throughout the journey. Kenji was the best guide. Really knowledgeable - be it history, cultural or general knowledge. Seiya is the most green and would do well when he improves or becomes more confident. | |
Ability of Explain | 4 | Kenji was the best as he was the most experienced. | |
Attitude | 5 | Zumi is exceptional at taking care of my partner. 5 stars!!! | |
Flexibility | 5 |
| |
Drivers and Cars | 5 |
| |
Hotels | Location | - |
|
Comfort | - |
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight or Too Loose? | 4 |
| |
Meals | 3 | Maiko dinner was average. | |
Public Transportation (train, flight, cruise, etc.) | 5 | Love Shinkansen experience. Everything was booked and handled for us. Very convenient. | |
Any Other Aspect |
|
| |
Overall Score of the Whole Package | 4.5 | Still found it to be a little pricey but overall had an amazing experience. | |
Thank you.
Regards,
Emmanuel
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 |
| |
Tour Guides | Command of English | 4 |
|
Knowledge of Subjects | 4 |
| |
Ability of Explain | 4 |
| |
Attitude | 4 |
| |
Flexibility | 4 |
| |
Drivers and Cars |
|
| |
Hotels | Location |
| Booked ourselves |
Comfort |
| Booked ourselves | |
Sights or Activities | Worthiness of Visit | 4 |
|
Meet Your Interests? | 4 |
| |
Too Tight or Too Loose? |
|
| |
Meals |
| None | |
Public Transportation (train, flight, cruise, etc.) |
| None | |
Any Other Aspect |
|
| |
Overall Score of the Whole Package | 4 | We were very pleased with how Kate, our travel planner from Novaland, helped us plan the trip. She was available anytime we wanted to talk. She gave good suggestions on the tour and also helped us when we needed to make a change while on the tour.
The tour guides were very knowledgeable. The tour guide in Luxor was really good, one I would recommend.
In Cairo, we had a tour lead and a tour guide. The tour lead was very helpful, and he helped us with airport pick up, drop off, visa, immigration, etc. The tour guide was also good, but not as good as the one in Luxor.
We will book tours through Novaland Tours and recommend to our friends and family.
Thank you. | |
All tours taken were great especially we saw Mt. Fuji definitely timing is everything. We love Hiroko for both of our tours and Yoshi! The group tours was also good except the rain which is something can't be control. Our onsen experience was awesome, lots of food for both dinner and breakfast.
Thank you!