
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 |
| |
Tour Guides | Command of English | 4 |
|
Knowledge of Subjects | 4 |
| |
Ability of Explain | 4 |
| |
Attitude | 4 |
| |
Flexibility | 4 |
| |
Drivers and Cars |
|
| |
Hotels | Location |
| Booked ourselves |
Comfort |
| Booked ourselves | |
Sights or Activities | Worthiness of Visit | 4 |
|
Meet Your Interests? | 4 |
| |
Too Tight or Too Loose? |
|
| |
Meals |
| None | |
Public Transportation (train, flight, cruise, etc.) |
| None | |
Any Other Aspect |
|
| |
Overall Score of the Whole Package | 4 | We were very pleased with how Kate, our travel planner from Novaland, helped us plan the trip. She was available anytime we wanted to talk. She gave good suggestions on the tour and also helped us when we needed to make a change while on the tour.
The tour guides were very knowledgeable. The tour guide in Luxor was really good, one I would recommend.
In Cairo, we had a tour lead and a tour guide. The tour lead was very helpful, and he helped us with airport pick up, drop off, visa, immigration, etc. The tour guide was also good, but not as good as the one in Luxor.
We will book tours through Novaland Tours and recommend to our friends and family.
Thank you. |

[20:41, 11/24/2024] Kiran VJ142653: Hi Dorris,
It was great.
Both tour guides went above and beyond to make our trip a memorable one..thanks for checking..
[04:11, 12/1/2024] Kiran VJ142653: Doris, we arrived in SFO safely today. Thank you for organizing an amazing custom private tour. Masa-san was extremely humble and showed all 3 places in Osaka. Also dropped us off to the airport.
[15:17, 12/1/2024] Doris Novaland Tours: Hi Kiran, I am glad you had a great time, I will email you a survey about the package next week.
We made it home, thank you for our tour! Our last driver/guide was amazing and we highly recommend him!!
He was amazing and we would use him again for sure!!!