NLT-241216-JJ142762 [Dec 16, 2024]
NLT-241123-KE137582A [Dec 12, 2024]

1=poor, 2=fair, 3=good, 4=very good, 5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

5

 

Tour Guides

Command of English

4

 

Knowledge of Subjects

4

 

Ability of Explain

4

 

Attitude

4

 

Flexibility

4

 

Drivers and Cars

 

 

Hotels

Location

 

Booked ourselves

Comfort

 

Booked ourselves

Sights or Activities

Worthiness of Visit

4

 

Meet Your Interests?

4

 

Too Tight or Too Loose?

 

 

Meals

 

None

Public Transportation (train, flight, cruise, etc.)

 

None

Any Other Aspect

 

 

Overall Score of the Whole Package

4

We were very pleased with how Kate, our travel planner from Novaland, helped us plan the trip. She was available anytime we wanted to talk. She gave good suggestions on the tour and also helped us when we needed to make a change while on the tour.

 

The tour guides were very knowledgeable. The tour guide in Luxor was really good, one I would recommend.

 

In Cairo, we had a tour lead and a tour guide. The tour lead was very helpful, and he helped us with airport pick up, drop off, visa, immigration, etc.  The tour guide was also good, but not as good as the one in Luxor.

 

We will book tours through Novaland Tours and recommend to our friends and family.

 

Thank you.

NLT-241204-WJ133754 [Dec 10, 2024]

NLT-241124-JJ129930 [Dec 6, 2024]
NLT-241203-KJ139937 [Dec 5, 2024]

NLT-241123-JJ134336 [Dec 5, 2024]
NLT-241123-JMR139393 [Dec 5, 2024]
NLT-241203-SJ142757 [Dec 3, 2024]

NLT-241121-AJ135605 [Dec 2, 2024]
We will leave the wi-fi at the front desk of the hotel.  I will put it on the return envelope provided.  

All tours taken were great especially we saw Mt. Fuji definitely timing is everything.  We love Hiroko for both of our tours and Yoshi!  The group tours was also good except the rain which is something can't be control.  Our onsen experience was awesome, lots of food for both dinner and breakfast.  

Thank you!
NLT-241124-CJ127252 [Dec 2, 2024]
NLT-241130-MJ142731 [Dec 2, 2024]
Choosing Novaland for our Japan tour, I researched a few tour companies and was delighted to find Novaland Tours. They catered to pur wants and needs to fully check off the places we wanted to visit. We stated our budget and they were able taylor our tour to stay withi our budget without sacrificing any of the places we wanted to see. We were even pleasntly surprised to to have both private and group tours. We had Yumi as our private guide in Tokyo who went above and beyond her job to help us with some medication at a pharmacy. Our group tour to Mt. Fuji was special as we had clear skies making it face to face with Mt. Fuji at the 5th Station. Our Shinkansen x3 experience was unforgetable. Kyoto was another great experience especially with Our private guide Chizuko who was excellent. Like Yumi, they both catered to our needs and gave us good recommendations with transportation from Tokyo to the airport which was the only ticket Novaland did not purchase for us. Chi even accompanied us to the train ticket office to book it and recommended that we take the airport train from Shinagawa and not from Tokyo station which would be very crowded. Novaland takes care of eberything to make your travel & tour hassle-free. Lastly, your mobile WiFi is at the first hotel you are booked in. They send it already with a return envelope, all you need is a post office drop box and you are all set!!!
NLT-241122-VJ142653 [Dec 1, 2024]
[17:58, 11/24/2024] Doris Novaland Tours: Hi Kiran, how about the 2 days’s trip?
[20:41, 11/24/2024] Kiran VJ142653: Hi Dorris,
It was great.
Both tour guides went above and beyond to make our trip a memorable one..thanks for checking..


[04:11, 12/1/2024] Kiran VJ142653: Doris, we arrived in SFO safely today. Thank you for organizing an amazing custom private tour. Masa-san was extremely humble and showed all 3 places in Osaka. Also dropped us off to the airport.
[15:17, 12/1/2024] Doris Novaland Tours: Hi Kiran, I am glad you had a great time, I will email you a survey about the package next week.
NLT-241121-YJ142738 [Nov 28, 2024]
Thank you! We had a wonderful trip!
NLT-241117-RJ141673 [Nov 26, 2024]
We thought the Geisha show would be more of a show rather than a q&a. Overall, we have loved Japan and are thankful for your help and guidance. It has all run like clock work. Joey, our driver in Tokyo, was particularly a highlight.
NLT-241121-YJ142194 [Nov 26, 2024]

We made it home, thank you for our tour!  Our last driver/guide was amazing and we highly recommend him!!

He was amazing and we would use him again for sure!!!

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