Novaland was fantastic in helping us arrange our large family vacation to Korea. Lynee, our travel agent, arranged a 2 week trip for a family of 8 with ages ranging from 4 yrs old to 77 years old through 5 cities. We all had varying needs, and we also wanted some time to see our family who still live in Korea. I wanted the kids to experience sleeping on the floor in a Hanok village, but also wanted to see the natural beauty and the technical and urban advancement of Korea. We stayed in Seoul, Jeonju, Juju Island, Busan and Gyong-ju. We had a private tour the entire 2 weeks with very comfortable vans, experienced drivers and English speaking tour guides. The accommodations were well arranged. We opted for the 5 star hotels in most cities as they had the pools and gyms for those who wanted them. Reviews of the hotels will be provided for each hotel. But I must say, Lynee was exceptional in helping us arrange everything based on all our wishes. She was fast in her responses, and provided feedback on our needs. The guides in all the cities were wonderful. David in Seoul has become our family friend. He was so kind and generous with the kids and my mother. He made sure we had everything we needed and also took care of my mom after the tour when she stayed in Seoul to see family. In Jeju, Dami is a lovely lady who also made sure we were taken care of and very accommodating to our changes in our itinerary. In Busan, Jade was the techno loving, history buff who was very well versed in Korean history. Now that we have had the chance to see many parts of Korea, we definitely will go back with Novaland and Lynee.
Also may I ask you if you handle tour to China? I know some places in China maybe as beautiful if not more beautiful than Japan. Will contact you when we plan our next holidays.
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Advice or Remark
I have travelled many European, American and Asian countries with local travel companies. Ms Cindy I found very helpful yet professional in her approach. She has made our group travel in Japan one of the most cherished one through her suggestions and careful arrangements.
Command of English
English communication is sufficient according to our need
Knowledge of Subjects
Knowledge on culture, tradition, food and history is perfect
Ability of Explain
Quite convincing and informative
Accomodative and helpful
Family with kids group travel wise very good
Sights or Activities
Worthiness of Visit
Memorable and interesting
Meet Your Interests?
Too Tight or Too Loose?
Tasty and healthy
Public Transportation (train, flight, cruise, etc.)
Any Other Aspect
Nicely organized and accurate one time guides arrived very morning and stayed till we are satisfied
Overall Score of the Whole Package
Satisfying and memorable experience
Thanks and regards
Dr Somansu Basu
Al Ain UAE