NLT-250328-YJ145414 [Apr 8, 2025]
 It is all wonderful.  Thanks for organizing this for us
NLT-250402-YJ143041 [Apr 8, 2025]
Hello Helen. We are enjoying our tour. The itinerary planned by you is indeed very thoughtful . Mr Jun and Mr Kendo were very knowledgeable guides and very helpful.
NLT-250328-VJ139621 [Apr 5, 2025]
[16:37, 5/4/2025] Doris Novaland Tours: Hi Ellyn, so fast, you will leave tomorrow.  Mr. TANG will pick you up at 1:30 pm, his NO. is +81 70-4326-XXXX
[16:38, 5/4/2025] Ellyn VJ139621: Hello Doris.. yeahhh time flies!!! Ok noted
[17:02, 5/4/2025] Doris Novaland Tours: Yes, hope you enjoyed this trip!
[17:02, 5/4/2025] Ellyn VJ139621: Indeed!! We all had fun! It’s a fabulous trip!
[17:02, 5/4/2025] Ellyn VJ139621: Bringing home memories and calories 
NLT-250324-GJ144934 [Apr 4, 2025]
We’re back in Manila.  While there’s some mini hiccups, we enjoyed the trip.  Our private tour guide/drivers were awesome. The hotels are just the best fit for our needs.  Frankly though, there’s too much temple and shrine visits, we had to skip a couple or more.

Thanks for your help.*  We experienced Japan and added to our treasured memories.  

Best,
Trini 
NLT-250324-JJ144091 [Apr 4, 2025]
NLT-250326-JJ142161 [Apr 3, 2025]
NLT-250321-JJ144776 [Apr 3, 2025]
NLT-250422-BJ144906 [Apr 2, 2025]
Bella worked with us for many months to come up with an ideal trip. She was quick with response, provided ideas and was great to work with as kept changing my itenary, unfortunately I could not make the trip due to family emergency and again here she was so understanding and worked with me to get a refund from the various places that we had booked with minimal loss. I would highly recommend Bella and the group and will be using their services in the future.
NLT-250325-WJ142234 [Mar 31, 2025]
Hi Whitney, thanks for giving us an amazing holiday.
Thanks for organizing our trip so meticulously and accomodating all our needs and wishes.
We enjoyed Japan totally because of your prompt and efficient guides and drivers very clean and good vans. Mr Yesu was very sweet patient and helpful. We really recommended Ayumi, Yesu, and Yumi.
Thank you for arranging everything!
NLT-250323-WJ144956 [Mar 31, 2025]
Hi Whitney,  

Pam and I are safely back home, sharing highlights of our trip with our family.  

We arrived safely with Chen, who was very nice and helpful.  
Ryogi was a wonderful guide. He was very informative and accommodating.  
Our guide was knowledgeable and anticipated our needs and wants. Our driver, was timely and helpful. 
I have to say that our days with Yuta, Nao, and especially Zumi have been highlights of the trip. And our two drivers, Chen and Gao were really outstanding.

Thank you for all your support. The trip exceeded my expectations. 

Bill
NLT-250307-VV133896 [Mar 28, 2025]
Our most recent trip with Novaland Tours was just as seamless as all of the others. Having used this company for many years, we were not worried in the least when we arrived at the airport in Hanoi, Vietnam. Novaland's drivers have never been late. The planning process involves a lot of emails back and forth as your agent will have lots of questions and need lots of input to get your trip just right. We have never felt any pressure in the planning process and have always had the opportunity to make the trip as busy or restful as we desired. You cannot go wrong using this company. We plan to continue using this company for many years to come. Our agent's name is Doris. She is absolutely amazing at what she does!!!
NLT-250316-KJ143100 [Mar 28, 2025]

1=poor, 2=fair, 3=good, 4=very good, 5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

5

Kate was super in co0ordinating the whole trip. Very responsive and knowledgeable.

Tour Guides

Command of English

5

 

Knowledge of Subjects

5

 

Ability of Explain

5

 

Attitude

5

 

Flexibility

5

 

Drivers and Cars

5

 

Hotels

Location

5

 

Comfort

5

 

Sights or Activities

Worthiness of Visit

5

 

Meet Your Interests?

5

 

Too Tight or Too Loose?

5

 

Meals

4

Could have been better in Tokyo hotel

Public Transportation (train, flight, cruise, etc.)

5

 

Any Other Aspect

 

 

Overall Score of the Whole Package

5

All the guides incl. van drivers were awesome and on time for the tour.

 

NLT-250317-WJ99113B [Mar 28, 2025]

Thank you!! And thanks so much with all your help with coordinating our trip...We'll definitely be reaching out to you again for our next Japan trip.

1=poor, 2=fair, 3=good, 4=very good, 5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 

 

Tour Guides

Command of English

 5

 

Knowledge of Subjects

 5

 

Ability of Explain

 5

 

Attitude

 5

 

Flexibility

 5

 

Drivers and Cars

 

 

Hotels

Location

 5

 

Comfort

 5

 

Sights or Activities

Worthiness of Visit

 4

 Will need to book another trip where the cherry blossoms are fully bloomed.

Meet Your Interests?

 5

 

Too Tight or Too Loose?

 4


Meals

 NA

 

Public Transportation (train, flight, cruise, etc.)

 4

 

Any Other Aspect

 

 

Overall Score of the Whole Package

5

 

 

NLT-250324-YJ131532 (Original NLT-250325-YJ131532) [Mar 26, 2025]
It was so fun! You did a fantastic job planning this out.
NLT-250316-KJ143100 [Mar 25, 2025]
Thanks Kate for the coordination . My family enjoyed the trip with your guides and tours. We are at Narita airport to take our flight back to Houston.
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