NLT-250314-ZJ143584 [Mar 19, 2025]
I would like to say thank you for the service we received from your driver in Tokyo. Seiya K has been very pleasant and helpful during our Tokyo visit. He has provided upmost service in timely fashion. He is very polite and friendly.
NLT-250307-VV133896 [Mar 17, 2025]

Thankyou for everything Doris. We are enjoying the Philippines now and will reachout to you for our next vacation. You have given us many fabulous trips. Thank you!

1=poor, 2=fair,3=good, 4=very good, 5=excellent

Aspect

Mark(1-5)

Advice or Remark

Travel Consultant

 5

 

We have been working with Doris for a decade now and she is absolutely amazing!

Guides

Command of English

 5

 Our guide in Ho Chi Minh was fantastic and very knowledgeable of the history. We enjoyed him very much. Even his driver had a great command of the English language and was awesome!

Knowledge of Subjects

 5

 

Ability of Explain

 5

 

Attitude

 5

 

Flexibility

 5

Drivers and Cars

 5

 

Hotels

Location

 5

 

Comfort

 5

 

Sights or Activities

Worthiness of Visit

 5

 

Meet Your Interests?

 5

 

Too Tight or Too Loose?

 5

 

Meals

 

 

Public Transportation (train, flight, cruise, etc.)

 5

 

Any Other Aspect

 

 

Overall Score of the Whole Package

 5

 


NLT-250312-JJ143137 [Mar 17, 2025]


NLT-250226-YJ140200 [Mar 13, 2025]
Dear Helen good day,
 Quick feedback
Yoko is great as well
All guides are extremely professional
 And drivers very kind
NLT-250221-AM143307 [Mar 12, 2025]
Hi Amina,
We are very happy with our tour. Do I need to print feedback form? I don’t have a printer for a moment.
NLT-250215-MJ143789 [Mar 10, 2025]
We completely understand. Thank you for asking. 
We had a wonderful day yesterday. Yuki has been amazing. 
Thanks for everything!
NLT-250226-YJ140200 [Mar 6, 2025]

NLT-250221-LJ130838 [Mar 5, 2025]

NLT-250224-AEW141111 [Mar 2, 2025]
Our tour guide is named Colin Batch that we used in Belgium and Luxembourg and the last day now in Amsterdam. He was incredible. I would highly recommend him for more tours. We have had an amazing time. The hotels and the driver and the guide has been excellent. Thanks for arranging this trip for us. We really appreciate it.
NLT-250210-WJ137254 [Feb 28, 2025]
Hi Whitney,

Hope you're doing well.  
The wedding vows weren’t good, they were great, fantastic and far exceeded our expectations.  Everyone involved was fantastic.  This renewal is definitely top on our list which as you know is quite extensive. Yes, we got the pictures and they're fantastic. It was such a beautiful day and everything worked out so well thank you so much for helping with this trip. I hope we can work together in the future. Michiko and Cho are fantastic!!! Especially Michiko was fabulous. Definitely would recommend her to anybody.

Thanks a great vacation!!!

Thank you again,  

Victor and Kimi 
NLT-250202-KJ143821 [Feb 26, 2025]
Everything has so far been smooth sailing.
Yumi will be our guide again tomorrow to Skytree.
I feel we’ve been extremely lucky with Yumi and Yuki.
Our public transport tour with Yumi was intense because of our visit to the Pokémon center. 
She was extremely patient through it all.
The traffic to Mt Fuji and back was light, which according to Yuki was very unusual.
Thank you for checking in.
NLT-250210-JAM141815 [Feb 25, 2025]
They are absolutely thrilled by the trip, congratulations!! They enjoyed every part of it and wanted me to thank you very much for! They did give me some constructive feedback but they explained I had to be very gentle so I will give some a bit negative but please consider that overall they were super super happy and they don’t want the guides to think they were not..please consider the service was overall very good…

So the 1st guide was apparently by far the best guide , knowledge, perfect french 
Only a little bit to much repeating that he was the best ;-) No worries but he is according to my family indeed the best


The second guide was super friendly, my mother favorite , very good french but still a bit new so lacked a bit of knowledge to explain… Yet still super good



well the last one in Danang had not spoken french in a long time so my family assumed that perhaps they were one of the first group she had… She was struggling to speak french…but seem very knowledgeable
NLT-250210-MJ141171 [Feb 25, 2025]
Our recent family trip to Japan with Novoland tours was truly unforgettable. The itinerary was perfectly tailored for our three boys and my wife, offering a mix of cultural experiences and exciting adventures. Every detail was seamlessly handled, from airport transfers to hotel accommodations. The guides were knowledgeable and friendly, making our exploration of Japan even more enriching. If any difficulties were encountered, the tour agent was very responsive and helpful via whatsapp.We highly recommend this agency for crafting exceptional family travel experiences.
NLT-250210-MJ141171 [Feb 25, 2025]
He has been very helpful.
Once again I cannot  express my gratitude enough
NLT-250220-JJ135836B [Feb 24, 2025]

Joanna, thank you for the recommendations and tip about taking a cab.  I just want to share that we were very satisfied with Hector as well as Lisa's services.  They were a well-coordinated team making our tour experience in Kyoto and Nara quite memorable.  Ending today's tour early actually helped me and my family gain time to recover from the cold weather today.  Again, we were satisfied not only with what we saw, but how Hector interacted with us providing historical knowledge of the area as it directly related to Japan's history, and cultural and religious insights that impacted this part of the world.  Thank you for selecting him and Lisa for us.  The same goes for Ms. Sayoko Fukumoto.  Both guides were very well suited for us. ☺️


March 1st

As for our tour of Hiroshima, we really enjoyed it as a family.  I personally found it enriching and emotional.  We were able to see and experience things we would nog havd done on our own.  This is the thank you note I sent to Mayumi.  She did wonderful, by the way: "Mayumi, thank you for the pictures.  We were very pleased with the tours you provided us, including the oyster grilling restaurant, thoughtful stops yesterday at the elementary school, the okonomiaki restaurant, and Orizuru Tower.  Your insights, depth of historical understanding, and cultural perspective provided me and my family considerably more than just sightseeing opportunities.  You gave us the gift of knowledge.  It helps that your English is highly accurate and living and attending school in Michigan resulted in a most-relatable interaction for this part of our trip.  To top it all off, you and  Higashi-san afforded us a level of professionalism and polish that impressed us all.  In gratitude, Ed"

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