Motoki was amazing! We were all over Tokyo today.
Hello Cindy, Tomoko today was awesome too! We learned so much from regarding geisha life and samurais. She took us to some very lovely gardens. The tempura lunch was so good. I can't praise her enough.
John & Mei
Hello Cindy. Two great days.Junpei was an excellent driver and got us to Takayama safe and sound. Too bad the festival was canceled due to rain. Another excellent guide in Natsuko yesterday. So nice and knowledgeable.
John & Mei
Hello Cindy. Our Kyoto tours are doing well thank you.
I would like to thank you for the effort put into planning and coordinating the tour—it was a memorable journey with several highlights that I truly appreciated.
Kyoto guide (Taku) was excellent and highly recommended
Our guide, Kumiko Aizawa, was knowledgeable and friendly, and we covered all the planned locations.
Our guide picked us up for Shirakawa-go Village. The bus journey was about 1.5 hours. The village was beautiful, well-maintained, and enjoyable to explore. We had ample time there.
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
| Travel Consultant | Joanna:5 | The best, working with her was smooth and i believe the trip was such a success because her knowledge, protectiveness, and ability to work with the customer to fulfill their needs and vision. She was excellence. | |
| Private Tour Guides | Miho Nakamasu Tokyo,Hakone Apr 1 - 3, 2026 | Command of English: 5 Knowledge of Subjects: 5 Ability of Explain: 5 Attitude: 4 Flexibility: 4 | |
| Yasuko Nagai Kyoto,Osaka Apr 4 - 7, 2026 | Command of English: 4 Knowledge of Subjects: 5 Ability of Explain: 5 Attitude: 5 Flexibility: 5 | ||
| Private Drivers and Cars | 4 | ||
| Sights or Activities | Worthiness of Visit: 5 Meet Your Interests: 5 Too Tight or Too Loose: 4 | In some of the activities we were rushing, I would have wanted more time in some of the sights. | |
| Meals | 4 | ||
| Any Other Aspect | |||
| Overall Score of the Whole Package | 5 | Amazing | |
Mar 2026 • Friends
I totally recommend NovalandTours. All the pre-tour communications with Cindy were clear, prompt & helpful.
Mr Seiya was an excellent guide & driver. He spoke very good English and happily answered our many questions. He picked us up on time at the Yokohama cruise terminal & drove us to the Mt Fuji Lakeland area - it takes about 2hrs with a comfort stop at good services. He took us to 2 historic & beautiful shrines & showed us how to do the cleansing & praying rituals. He took us to a lovely restaurant & gift shop for lunch. Then a boat trip on a scenic lake. At the end the Goddess of Mt Fuji kindly revealed herself to us from behind the clouds . She is BREATHTAKINGLY SPECTACULAR !!!! and well worth the private tour. Mr Seiya kindly drove us to a minimarket for some items before taking us to our hotel. Thank you for a SUPERB tour
