NLT-250215-CMX144625 [Apr 11, 2025]
Hi Cindy, 

I apologize for getting back to you so very late! 

The trip to Mexico was amazing, and you did an incredible job planning it all for us in such great detail! 

Travel Consultant: 
Command of English - 4
Knowledge of Subjects - 5
Ability of Explain - 4
Attitude - 5
Flexibility - 5                  Comment: The guides were flexible to our needs and were helpful when it came to excellent restaurant recommendations!

Drivers and Cars: 
Hotels - Location: 5
Comfort - 5
Sights or Activities:
Worthiness of Visit - 5.     
Met our Interests - 5              Comment: We loved the mixture of archeological sites, culture, and beaches! 
Too Tight or Too Loose - 4   Comment: Our amount of time spent in Palenque was perfect! The end of the trip felt a bit squished when we were in Tulum/Cancun, but this was due to my own tight schedule planning requests for the last portion of the trip ha ha!

Public Transportation: Flights - 5 

Total Score: 52/54


Thank you so much again for everything and so sorry for the delay in my response! 


Best regards,

Anna 
NLT-250408-WJ136836 [Apr 10, 2025]

NLT-250327-JJ143887 [Apr 9, 2025]
NLT-250330-ZJ140941 [Apr 9, 2025]
Hi Zora, Thank you very much for everything. We had a very good vacation. We are at the terminal gate waiting to board. Thanks again!
NLT-250328-YJ145414 [Apr 8, 2025]
 It is all wonderful.  Thanks for organizing this for us
NLT-250402-YJ143041 [Apr 8, 2025]
Hello Helen. We are enjoying our tour. The itinerary planned by you is indeed very thoughtful . Mr Jun and Mr Kendo were very knowledgeable guides and very helpful.
NLT-250328-VJ139621 [Apr 5, 2025]
[16:37, 5/4/2025] Doris Novaland Tours: Hi Ellyn, so fast, you will leave tomorrow.  Mr. TANG will pick you up at 1:30 pm, his NO. is +81 70-4326-XXXX
[16:38, 5/4/2025] Ellyn VJ139621: Hello Doris.. yeahhh time flies!!! Ok noted
[17:02, 5/4/2025] Doris Novaland Tours: Yes, hope you enjoyed this trip!
[17:02, 5/4/2025] Ellyn VJ139621: Indeed!! We all had fun! It’s a fabulous trip!
[17:02, 5/4/2025] Ellyn VJ139621: Bringing home memories and calories 
NLT-250324-GJ144934 [Apr 4, 2025]
We’re back in Manila.  While there’s some mini hiccups, we enjoyed the trip.  Our private tour guide/drivers were awesome. The hotels are just the best fit for our needs.  Frankly though, there’s too much temple and shrine visits, we had to skip a couple or more.

Thanks for your help.*  We experienced Japan and added to our treasured memories.  

Best,
Trini 
NLT-250324-JJ144091 [Apr 4, 2025]
NLT-250326-JJ142161 [Apr 3, 2025]
NLT-250321-JJ144776 [Apr 3, 2025]
NLT-250422-BJ144906 [Apr 2, 2025]
Bella worked with us for many months to come up with an ideal trip. She was quick with response, provided ideas and was great to work with as kept changing my itenary, unfortunately I could not make the trip due to family emergency and again here she was so understanding and worked with me to get a refund from the various places that we had booked with minimal loss. I would highly recommend Bella and the group and will be using their services in the future.
NLT-250325-WJ142234 [Mar 31, 2025]
Hi Whitney, thanks for giving us an amazing holiday.
Thanks for organizing our trip so meticulously and accomodating all our needs and wishes.
We enjoyed Japan totally because of your prompt and efficient guides and drivers very clean and good vans. Mr Yesu was very sweet patient and helpful. We really recommended Ayumi, Yesu, and Yumi.
Thank you for arranging everything!
NLT-250323-WJ144956 [Mar 31, 2025]
Hi Whitney,  

Pam and I are safely back home, sharing highlights of our trip with our family.  

We arrived safely with Chen, who was very nice and helpful.  
Ryogi was a wonderful guide. He was very informative and accommodating.  
Our guide was knowledgeable and anticipated our needs and wants. Our driver, was timely and helpful. 
I have to say that our days with Yuta, Nao, and especially Zumi have been highlights of the trip. And our two drivers, Chen and Gao were really outstanding.

Thank you for all your support. The trip exceeded my expectations. 

Bill
NLT-250307-VV133896 [Mar 28, 2025]
Our most recent trip with Novaland Tours was just as seamless as all of the others. Having used this company for many years, we were not worried in the least when we arrived at the airport in Hanoi, Vietnam. Novaland's drivers have never been late. The planning process involves a lot of emails back and forth as your agent will have lots of questions and need lots of input to get your trip just right. We have never felt any pressure in the planning process and have always had the opportunity to make the trip as busy or restful as we desired. You cannot go wrong using this company. We plan to continue using this company for many years to come. Our agent's name is Doris. She is absolutely amazing at what she does!!!
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