[Jan,14 2025] we enjoyed our tour with Mr Toru, he is a great guide, he is knowledgeable and entertaining too.
[Jan,16 2025] we would like to thank Miss JJ for keeping us safe in our travel and tour today, she’s an excellent/Experienced driver. she also patiently waited for us and very kind to take us photos. We appreciate her.
[Jan,16 2025] just want to give Miss Yoshiko an excellent review on our tour today. You can really tell that she loves her job. She is very good and knowledgeable in explaining details about the places we visited today. We learned a lot from her about Japan history. She’s also good in taking photos. She’s very sweet for giving us token for our Japan trip. 10/10 for an excellent job
we are here at the airport already doris, thank you for your great services, we really enjoyed our japan trip
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 |
| |
Guides | Command of English | 4 |
|
Knowledge of Subjects | 5 |
| |
Ability of Explain | 4 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars |
|
| |
Hotels | Location | 5 |
|
Comfort | 5 |
| |
Sights or Activities | Worthiness of Visit | 4 |
|
Meet Your Interests? | 5 |
| |
Too Tight or Too Loose? | 4 |
| |
Meals | 5 |
| |
Public Transportation (train, flight, cruise, etc.) | 5 |
| |
Any Other Aspect |
|
| |
Overall Score of the Whole Package | 5 |
| |
Thanks Doris :)
Regards
Kendiff Joy Regalado
All guides were informative and accommodating.
I’m glad I chose your tours.
Everything went well.
Thank you for working with me and coming out with a great itinerary
Thank you for a great trip to Goa. The guides and support staff were super helpful and flexible!
Best regards,
Parul
Fnished the last two itinerary to Mua Cave and Trang An boat cruise. The farewell Dinner is incredible!
Tour guide and driver are good too. I am happy with tour guide’s service. His English is also very good.
It has been a fantastic 11 days. It would be even better if it didn't rain in Hoi An and Da Nang.
Happy New Year to you and family ! Thank you for all the arrangement.
Khai
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant |
5 | Kate was very prompt in following up on my queries and requests. | |
Tour Guides | Command of English | 4 |
|
Knowledge of Subjects | 4 |
| |
Ability of Explain | 4 |
| |
Attitude | 4 | Hiroko Kara was the best guide we had. She was very helpful too. I would rate her a 5. | |
Flexibility | 3 |
| |
Drivers and Cars | 3.5 | The driver who took us to Takayama and the subsequent days was the best one. | |
Hotels | Location | NA |
|
Comfort | NA |
| |
Sights or Activities | Worthiness of Visit | 3.5 |
|
Meet Your Interests? | 4 |
| |
Too Tight or Too Loose? | 3 | We would have preferred to have a little more time at certain places. | |
Meals | 3 |
| |
Public Transportation (train, flight, cruise, etc.) |
NA |
| |
Any Other Aspect |
|
| |
Overall Score of the Whole Package | 4 |
| |
Happy new year Cindy!
Thank you for helping us with the tour. Yoshi and Mr Nishimura (driver) were amazing. We had a great time.
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 | Joanna is very meticulous and accommodating to our requests in tour planning, keeping in touch from the proposal till the end of the tour to ensure we had a smooth journey. | |
Tour Guides | Command of English | 4 | |
Knowledge of Subjects | 5 |
| |
Ability of Explain | 4 | Occasionally to take some time to understand what Akira-san is trying to explain to us. | |
Attitude | 5 | Akiran-san is friendly and humble, with some humor in the conversations. | |
Flexibility | 5 | Yes. Akira-san communicated the daily travel plan and asked for our opinions if needed to change accordingly. | |
Drivers and Cars | 5 | Very helpful drivers, helped to arrange and carry the luggage. | |
Hotels | Location | 5 | Good. |
Comfort | 5 | Good | |
Sights or Activities | Worthiness of Visit | 5 | Crab market is the least interesting place to visit. |
Meet Your Interests? | 5 | Overall, yes. | |
Too Tight or Too Loose? | 4 | Group 1’s schedule a little too tight, kind of rush to complete the attractions visit within the time frame. | |
Meals | 5 | Very good choice of restaurant selections. | |
Public Transportation (train, flight, cruise, etc.) | Not applicable |
| |
Any Other Aspect |
|
| |
Overall Score of the Whole Package | 4.5 |
| |
Thank you so much for all your planning, coordinating, and help! We had a wonderful trip! We enjoyed all of our tour guides, especially Yasuko Nagai and Yuki Eddie Mitani. We will be recommending Novaland Tours and you as an agent to friends and family.
Have a Happy New Year,
Brittany Pass