We are now at the airport, returning to Montreal shortly .
I simply wanted to thank you for your efforts , patience and kindness in helping us craft a very enjoyable vacation in Japan .
I look forward to connecting again soon .
Best Regards,
Frank
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 | Kate was very detailed and attentive to our requests /needs . She always responded in a timely manner, which was very much appreciated. Excellent overall service. | |
Tour Guides | Command of English | 4.0 | Although the guides spoke English ,perhaps guides may be a little more fluent . |
Knowledge of Subjects | 4.0 | Very knowledgeable on most subjects, occassional searching challenges on certain questions | |
Ability of Explain | 4.0 | Usually very detailed explanations. Our first guide , Hiro , was more pro-active after your speaking with him and we were satisfied on 2nd and 3 rd days. Nick, our other guide , was proactive from the beginning. | |
Attitude | 4.0 | Guides always seemed helpful and with proper attitude , once you made adjustments requested. | |
Flexibility | 5.0 | Both guides were very flexible with us. | |
Drivers and Cars | 5.0 | Both drivers were very good and punctual . If anything, my only comment would be the first drivers van was a little smaller , but adequate. Second driver and van was correct size . | |
Hotels | Location | N/A | |
Comfort | N/A | ||
Sights or Activities | Worthiness of Visit | 5.0 | All were interesting . |
Meet Your Interests? | 5.0 | Yes. | |
Too Tight or Too Loose? | 4.0 | A little tight , based on delays due to extreme heat and more frequent stops for us . | |
Meals | 4.0 | Most suggestions were great. Sumo /Geisha lunch was only OK , very americanized fried food. | |
Public Transportation (train, flight, cruise, etc.) | 4.0 | Good. | |
Any Other Aspect | 4.0 | We enjoyed the tour and activities. Our comments are meant to improve your service to make it even better. | |
Overall Score of the Whole Package | 4.0 | Difficult to give a perfect 5 score, but you and your team did very well. Congrats! |
We just boarded our flight to India and we wanted to express our heartfelt thanks for organizing such a beautifully planned and seamless itinerary.
From the moment we arrived until the very last day, every detail was taken care of with such thoughtfulness. The hotels were simply perfect — the locations were convenient, and the rooms were excellent and comfortable, making our stay even more enjoyable.
A big appreciation goes out to the bus drivers and guides at all three places — Osaka, Kyoto, and Tokyo. They were not only professional and knowledgeable but also incredibly accommodating and friendly, making us all feel comfortable and cared for throughout the journey.
The added support of meeting assistants at key points was a thoughtful touch and made a huge difference, especially since we were traveling with kids and super seniors. Thanks to your efforts, the entire trip went smoothly and was stress-free for every member of our family.
A very special thanks to Ms. Zora for her exceptional coordination and support from day one. She patiently answered all our questions, helped us make decisions, and ensured everything ran perfectly. Her dedication and personal touch truly stood out, and we’re so grateful for her efforts.
Thanks to you all, we return home with hearts full of joy and memories that will last a lifetime. Please extend our appreciation to everyone involved.
Warm regards, Kumar Family (Group of 12members)
Thank you, Cindy! We really had a great time here in Tokyo. Our hotel accommodation is super nice and their staff was extremely helpful and accommodating
It was so nice of Seiya to take us all the way to the train track to make sure we get on the correct train ride…I thought that was really thoughtful…
Thank you, Cindy! The matcha green tea experience was the highlight of our day today. It was so much fun. I never thought I could draw like that, but I did…and Masa…he was an exceptional tour guide we could ever asked for. We’re greatly for him…
Overall we’re so happy with our tour and accommodations… Thank you so much for everything. We had a lot of fun…back to reality and save for our next family vacation…maybe Europe cruise of something
[23:17, 4/7/2025] Sheraz VJ147872: How u doing ?
[23:17, 4/7/2025] Sheraz VJ147872: We are back to Riyad last night
[23:18, 4/7/2025] Sheraz VJ147872: Wanted to thank you and your Tour Company/guides/drivers for making our trip and remarkable one
We are boarding our plane now. We'll miss Japan. No compaints at all (except for maybe I step on the scale when I return and see how much weight I have gained....
Our guide, Yuki, was great. (5 stars).
We also had a great day with our guide, Taku.
Kanazawa is beautiful city with great history. We enjoyed it.
The sushi class was great.
Arigato gozaimasu for a wonderful trip.
Ty
Me and my daughter are leaving Japan today. Just want to say thank you for making all of the wonderful arrangements. We had a great time, truly enjoy all hotels and tours you picked for us.
We will be back for more tours!!
Best regards,
Liddy
Hi Whitney!
Thank you so much for the arrangement. We are having an amazing time! All of our guides have been wonderful! We have done quite a bit of walking but love every minute of it lol plus it's really hot.
We took pictures with most of our guides. Thank you!
Hillary
Great tours, tour guide and taste experiences of Tokyo
A tour company we used in South Korea recommended Novaland Tours to us, and we contacted them about 2.5 months before our June 19-20, 2025 stay in Tokyo after our cruise. Melody was our Tailor-Made Tour Specialist, and she was extremely helpful and super fast replying with recommendations about where to go and what to see, and modifying them according to our wishes. Motoki Watanabe san's was our absolutely outstanding tour guide - his English is excellent - as he drove us in comfort to and explained about: the Meiji Jingu Shrine, Koshikawa Korakuen Garden, Shibuya Crossing, the faithful dog Hachiko statue, and then he showed us how to go on our own for dinner to the Tokyo Sumo Entertainment Show with Chicken Hot Pot (very highly recommended) - a 5 minute walk from our hotel (The Gate Asakusa Kaminarimon by HULIC) on the first day, and then on the second day to: the Sensoji Temple (across the street from our hotel), the Nakamise Shopping Street (on the way to the Temple), going up to the Main Deck of and walking around the Tokyo Tower, walking around the Ginza area for shopping, and driving around the Imperial Palace and Imperial Palace Plaza - we were too tired and it was too hot to walk around these sights on the 2nd day. Going to Shogun Burger made with Wagyu beef was a delicious lunch stop. Motoki san also showed us how to get to the Yakatabune Cruise with Dinner (Odaiba Skytree Course), which we enjoyed, also. This was an 11-minute walk from our hotel. We very, very highly recommend that you request Motoki Watanabe san as your experienced, knowledgeable tour guide. We had also arranged for Novaland to get us to Narita International Airport, which was a little over an hour from our hotel. Ken san was a wonderful driver, too.
