Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 | prompt replies; worked with customer to arrange great itinerary | |
Tour Guides | Command of English | 5 |
|
Knowledge of Subjects | 5 |
| |
Ability of Explain | 5 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars | 5 | helped get mom in/out of car; held umbrella to keep her dry (she uses a wheelchair so took longer to get in car--Mrs. Kim our guide helped too) | |
Hotels | Location | n/a |
|
Comfort | n/a |
| |
Sights or Activities | Worthiness of Visit |
| Yonggungsa Temple was beautiful (even tho it was rainy) and fish market was interesting, yet sad |
Meet Your Interests? |
| definitely-good to see the culture | |
Too Tight or Too Loose? |
| timing was good | |
Meals | n/a |
| |
Public Transportation (train, flight, cruise, etc.) | n/a |
| |
Any Other Aspect |
|
| |
Overall Score of the Whole Package | 10! | we both had a great experience and appreciate all the help in planning it and the delivery of the service | |
Hi sara
Thanks for your email
Yes we are back in singapore safely.
Thanks for everything
In addition i have left a positivereview on tripadvisor for you and your company
Once again thank youThe photos i thinkwe do not need the electronic album;)
Check outNovaland Tours Japan - Private Tours on TripAdvisor
Hi Doris,
We had a great time. Both Mr. Dong and Mr. Tanaka are very nice and helpful. Especially, Mr Tanaka has very good knowledge about each attraction. He explained in details and we have learned so much from him. We are very grateful and appreciated very much of his information he provided us today.
Overall, our trip is memorable.
Thank you,
Cindy
Hi Cindy,
We returned home safely yesterday. We will send you some pictures shortly of our wonderful trip to Japan. We took the bullet train to Kyoto which was fine. Please see our rating of your services below.
Thank you,
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant (Cindy) | 5 | Very thorough and helpful with our travelling requests | |
Tour Guides (Jay) | Command of English | 5 |
|
Knowledge of Subjects | 5 |
| |
Ability of Explain | 5 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars |
|
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight or Too Loose? | 5 |
| |
Any Other Aspect |
|
| |
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant (Cindy) | 5 | Very thorough and helpful with our travelling requests | |
Tour Guides (Jay) | Command of English | 5 |
|
Knowledge of Subjects | 5 |
| |
Ability of Explain | 5 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars |
|
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight or Too Loose? | 5 |
| |
Any Other Aspect |
|
| |
24/4: We enjoyed the Hiroshima very much. Yagi is fantastic! Son gave us a great tour of Kyoto yesterday, and came to all of the attractions with us and give us so much excellent information. Thank you so much for taking care of everything!
19/5:
Thank you for all your hard work arranging my vacation in Japan. It was a huge success, I loved the trip and really appreciate your hard work and kindness and thoughtfulness every step of the way. The guides were all great! I really appreciate you working on getting good guides-they make all the difference, in my experience. Some feedback-I did not enjoy too much the mint in Kyoto-I think that is more of interest during Sakura season. There is otherwise not much to see. I also did thought the Mt. Fuji trip took too much time for the short time at Mt. Fuji and Hakone. There were so many delays at the bus station and waiting for all the other passengers. But those things are not your fault-just my preferences. You did a fantastic job and I am definitely going to ask you for help for my next vacation, maybe in China or Angkor Watt.