
My son and I enjoyed our tour of Korea immensely. We fell in love with the country and the people. Thank you for making this an amazing and safe experience for us.
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 | Very responsive which gave me confidence that was not going to be stranded in a foreign country :) | |
Tour Guides | Command of English | 4 | In general it was excellent, with the exception of one of the tour guides. |
Knowledge of Subjects | 4 | They were all very knowledgeable, with the exception of one of the tour guides. | |
Ability of Explain | 4 | They tried to explain as much as possible things that we didn't understand. | |
Attitude | 5 | Excellent attitude! Every person in the tour was very pleasant. | |
Flexibility | 5 | Tour guides were very flexible and helpful. | |
Drivers and Cars | |||
Hotels | Location | 4 | Location in Seoul was amazing. Location in Busan could have been more central. |
Comfort | 5 | Both hotels were comfortable. | |
Sights or Activities | Worthiness of Visit | 5 | Yes |
Meet Your Interests? | 5 | Yes | |
Too Tight or Too Loose? | 5 | We have only a few days. I'm amazed how much we got to see. | |
Meals | 4 | They were very good. | |
Public Transportation (train, flight, cruise, etc.) | 4 | Very good. | |
Any Other Aspect | 5 | ||
Overall Score of the Whole Package | 64 |
How are you Doris we could not rent phone again, it's too high, they said we will be paying like $10 dollar a day,& we don't even have time at the airport, anyway Soul was interesting the tour guide is a good guy, we enjoy him, he help us a lot, the Jeju first day is good too, today is second day we hope we will enjoy it, anyway I hope the guy that we take us today will help us at airport as well
Hey Doris, we have make it to Busan, the guy drop us off now at Lamer hotel, we will be wanting tomorrow for pick up by 9.00 am, so far it's still enjoyable. Thanks for following up with us.
1=poor,2=fair,3=good, 4=very good5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 |
| |
Tour Guides | Command of English | 1 |
|
Knowledge of Subjects | 3 |
| |
Ability of Explain | 3 |
| |
Attitude | 4 |
| |
Flexibility | 4 |
| |
Drivers and Cars | 5 |
| |
Hotels | Location | 3 |
|
Comfort | 3 |
| |
Sights or Activities | Worthiness of Visit | 3 |
|
Meet Your Interests? | 3 |
| |
Too Tight or Too Loose? | 3 |
| |
Meals | 3 |
| |
Public Transportation (train, flight, cruise, etc.) | 4 |
| |
Any Other Aspect |
|
| |
Overall Score of the Whole Package | 4 |
|
As for Yumiko,shecan speak English and I have no problem communicating with her. She'sknowledgeable about the whole trip. My rating about her is 5.
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 | Joanna answered all my many questions promptly and positively right from the beginning. | |
Tour Guides | Command of English | 4 | Very Good |
Knowledge of Subjects | 5 | Excellent | |
Ability of Explain | 4 | Very Good | |
Attitude | 5 | Excellent | |
Flexibility | 5 | Excellent | |
Drivers and Cars | 5 | Excellent | |
Hotels | Location | 4-5 |
|
Comfort | 3-5 | The only exception was the Lamer Hotel Busan which we would rate 2-3 | |
Sights or Activities | Worthiness of Visit | 4-5 |
|
Meet Your Interests? | 4-5 |
| |
Too Tight or Too Loose? | 3-5 |
| |
Meals | 3-4 |
| |
Public Transportation (train, flight, cruise, etc.) | 4 |
| |
Any Other Aspect |
| Overall we enjoyed our Korean holiday |
Hi Siva,
Im still on my way back.
Overall the tourguide is very punctual, helpful and well manner. She took good care of my mum and my youngest son. The only minor improvement would be a better chinese speaking. We sometimes still find difficulties in communicating in chinese as im speaking malaysia chinese and she speaks chinese dialect from china.
I will definitely consider your tourguide service on my next trip to cambodia in november.
Regards
Lee
Here are the pics. We prefer the song "Turning Japanese" by the Vapors (Artist) heres the youtube link https://www.youtube.com/watch?
Also kindly credit the USD 10 to my husbands paypal account as earlier offered.
Thank you very much. We enjoyed it. looking forward to our return trip to Jp.
Regards,
Maricar
1=poor, 2=fair,3=good, 4=very good5=excellent
Aspect
Mark(1-5)
Advice or Remark
Travel Consultant
4
Really appreciate Lily getting back to me regularly and at short notice.
Tour Guides
Command of English
4
Knowledge of Subjects
4
Ability of Explain
3
Attitude
5
Flexibility
N/A
Drivers and Cars
4.5
Had buses only. Great drivers. Safe and efficient
Hotels
Location
4.5
Comfort
4
Sights or Activities
Worthiness of Visit
4
Meet Your Interests?
3.5
Saw places I wouldn't have seen without them.
Too Tight of Too Loose?
3.5
Timings and time were good
Meals
N/A
Public Transportation (train, flight, cruise, etc.)
3
Cruises were just ok.
Any Other Aspect
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant | 5 | prompt replies; worked with customer to arrange great itinerary | |
Tour Guides | Command of English | 5 |
|
Knowledge of Subjects | 5 |
| |
Ability of Explain | 5 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars | 5 | helped get mom in/out of car; held umbrella to keep her dry (she uses a wheelchair so took longer to get in car--Mrs. Kim our guide helped too) | |
Hotels | Location | n/a |
|
Comfort | n/a |
| |
Sights or Activities | Worthiness of Visit |
| Yonggungsa Temple was beautiful (even tho it was rainy) and fish market was interesting, yet sad |
Meet Your Interests? |
| definitely-good to see the culture | |
Too Tight or Too Loose? |
| timing was good | |
Meals | n/a |
| |
Public Transportation (train, flight, cruise, etc.) | n/a |
| |
Any Other Aspect |
|
| |
Overall Score of the Whole Package | 10! | we both had a great experience and appreciate all the help in planning it and the delivery of the service |
Hi sara
Thanks for your email
Yes we are back in singapore safely.
Thanks for everything
In addition i have left a positivereview on tripadvisor for you and your company
Once again thank youThe photos i thinkwe do not need the electronic album;)
Check outNovaland Tours Japan - Private Tours on TripAdvisor
Hi Doris,
We had a great time. Both Mr. Dong and Mr. Tanaka are very nice and helpful. Especially, Mr Tanaka has very good knowledge about each attraction. He explained in details and we have learned so much from him. We are very grateful and appreciated very much of his information he provided us today.
Overall, our trip is memorable.
Thank you,
Cindy
Hi Cindy,
We returned home safely yesterday. We will send you some pictures shortly of our wonderful trip to Japan. We took the bullet train to Kyoto which was fine. Please see our rating of your services below.
Thank you,
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant (Cindy) | 5 | Very thorough and helpful with our travelling requests | |
Tour Guides (Jay) | Command of English | 5 |
|
Knowledge of Subjects | 5 |
| |
Ability of Explain | 5 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars |
|
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight or Too Loose? | 5 |
| |
Any Other Aspect |
|
|
1=poor, 2=fair, 3=good, 4=very good, 5=excellent
Aspect | Mark(1-5) | Advice or Remark | |
Travel Consultant (Cindy) | 5 | Very thorough and helpful with our travelling requests | |
Tour Guides (Jay) | Command of English | 5 |
|
Knowledge of Subjects | 5 |
| |
Ability of Explain | 5 |
| |
Attitude | 5 |
| |
Flexibility | 5 |
| |
Drivers and Cars |
|
| |
Sights or Activities | Worthiness of Visit | 5 |
|
Meet Your Interests? | 5 |
| |
Too Tight or Too Loose? | 5 |
| |
Any Other Aspect |
|
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